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Copeland Subaru Hyannis
Hyannis, MA
1,463 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,463 Reviews of Copeland Subaru Hyannis
May 24, 2025
My husband and I had a wonderful experience at the Subaru dealer. It was very easy to buy a secondhand car and George Costa is awesome. He was very attentive. Seems like the whole crew at Copeland Subaru is dealer. It was very easy to buy a secondhand car and George Costa is awesome. He was very attentive. Seems like the whole crew at Copeland Subaru is happy friendly and helpful. More
by nanscape
Employees Worked With
George Costa, Patrick Fortin
May 23, 2025
The staff was very friendly. The appointment was on time and it did not take a long wait to get my car back. The appointment was on time and it did not take a long wait to get my car back. More
by Bronxman
Employees Worked With
Chris DaCosta, Bryan Scarpellini, Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney, Cole Semple
May 23, 2025
We live on an island, so scheduling service calls requires both the dealership and the ferry boat. Copeland has always been very flexible with scheduling us, as they understand the logistics of isla requires both the dealership and the ferry boat. Copeland has always been very flexible with scheduling us, as they understand the logistics of island life. We have also been very happy with the service provided, and we just got our third Subaru (a Solterra) from them recently. More
by jack
Employees Worked With
Patrick Packenham, Cole Semple
May 20, 2025
I was on the cape for my son’s golf tournament, and noticed that the “check engine” light went on. I called Copeland Subaru that morning. Cole directed me to come in and have the Forester tested. The t noticed that the “check engine” light went on. I called Copeland Subaru that morning. Cole directed me to come in and have the Forester tested. The test revealed a problem with a sensor that should be fixed, and was under a Subaru extended warranty for the work. They let me use a loaner car to take back to the golf course, and fixed the car that afternoon. I was so grateful that I was able to drive back home later that day with the part fixed. Overall great service and an excellent experience. More
by Mhart2131
Employees Worked With
Service manager, Cole Semple
May 16, 2025
Accomodating when scheduling service appointments When needed offer loaner car Service people friendly and keep one informed Not crazy about focus on text messages for updates, prefer direct conversatio needed offer loaner car Service people friendly and keep one informed Not crazy about focus on text messages for updates, prefer direct conversation or telephone More
by ATCOMISKEY
Employees Worked With
Christian 👍, Michelle Martin, Tristan Lai-Santos, Essence Mahoney
May 14, 2025
Treated like family and never felt pressured. We were informed about our options and choices. Would highly recommend this dealership and Tristan. We were informed about our options and choices. Would highly recommend this dealership and Tristan. More
by wd37ohara
Employees Worked With
Tristan Laisantos
May 13, 2025
Staff are all professional, efficient, responsive to my questions and concerns. Appointments are easy to schedule; e-mail communications are not too frequent, but frequent enough, and are generally substan questions and concerns. Appointments are easy to schedule; e-mail communications are not too frequent, but frequent enough, and are generally substantive in content. The facility is well designed, and comfortable while I wait for service to be completed. Overall excellent service! More
by Kat
Employees Worked With
Michelle Martin, Cole Semple
