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Copeland Subaru Hyannis
Hyannis, MA
1,739 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,739 reviews
January 23, 2026
Staff is knowledgeable and courteous. Work always done well and quickly. Waiting area is comfortable and you are kept well informed about the progress of work on your vehicle. Work always done well and quickly. Waiting area is comfortable and you are kept well informed about the progress of work on your vehicle. More
by Yankee1!
Employees Worked With
Michelle
January 23, 2026
Excellent, especially our Sale Rep Tristan Lai-Santos. Previously, he had been in the Service Department and we had an excellent experience then. Having worked in Service, I believe, made him an expert Previously, he had been in the Service Department and we had an excellent experience then. Having worked in Service, I believe, made him an expert in the car's functioning so he was able to answer all questions. I would refer to him and, if I bought or leased another car, would want to work with him again. More
by ronniegullette
Employees Worked With
Tristan Lai-Santos
January 17, 2026
Essence was very. nice, helpful, informative would recommend her and wish I could work with her again. She was trustworthy and made me feel comfortable. Unfortunately nice, helpful, informative would recommend her and wish I could work with her again. She was trustworthy and made me feel comfortable. Unfortunately I was also again exposed to Michelle. I have worked with her before and she was the same: NOT nice, borderline rude, tried hard to not be helpful and I would prefer to not work with her again in the future. More
by dmd10
Employees Worked With
Essence; Michelle
January 16, 2026
Our recent purchase at Copeland Subaru could not have been better. We worked with George, who gave us exceptional service. He was helpful and thorough, and we never felt pressured. We also got a great de been better. We worked with George, who gave us exceptional service. He was helpful and thorough, and we never felt pressured. We also got a great deal. We would highly recommend George at Copeland Subaru. More
by Michael
Employees Worked With
George Costa
January 09, 2026
Excellent service. From the very beginning, they were attentive and professional. They repaired my car quickly and efficiently, explaining everything clearly. I am very From the very beginning, they were attentive and professional. They repaired my car quickly and efficiently, explaining everything clearly. I am very satisfied with the work and the service I received. I would definitely recommend them. More
by Luisavalerio05
Employees Worked With
No name
