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Copeland Subaru Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.9
1,739 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,739 reviews

February 16, 2026

The service staff are friendly, polite, and knowledgeable. I never used to go to a dealer for service, but I trust Essence when she explains the work to be done and the cost. More

by jackolerner
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney, Cole Semple
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Feb 17, 2026 -

Copeland Subaru Hyannis responded

We are thrilled to hear such excellent feedback about Essence and our service team at Copeland Subaru Hyannis. Thank you for sharing your experience with us! Bryan Scarpellini Managing Partner

February 14, 2026

Always very pleased with Copeland, they are attentive, helpful, and genuine. Great price on tires. More

by Sashagerardi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
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Feb 15, 2026 -

Copeland Subaru Hyannis responded

Hi Sasha! Thank you for leaving us this five-star review and for your kind words about our service team at Copeland Subaru Hyannis! We'll see you next time! Bryan Scarpellini - Managing Partner - (508) 534-2144

February 13, 2026

I was on a long weekend away and had trouble with my vehicle. Brian was fabulous to work with. If I lived in the area I would service my vehicle there. More

by LSNJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle and Brian
Report | Print
Feb 15, 2026 -

Copeland Subaru Hyannis responded

We’re so glad that Brian could assist you during your trip! We hope to see you again here at Copeland Subaru Hyannis Service Center, but hopefully under less stressful circumstances. Safe travels ahead! Bryan Scarpellini - Managing Partner - (508) 534-2144

February 13, 2026

Michelle had them fix my problem right away. She gave me a quick appointment so I could get the problem resolved fast. More

by anne.m.bittner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle expedited everything. I did not get tge technicians name.
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Feb 15, 2026 -

Copeland Subaru Hyannis responded

Hi Anne, we're so glad that Michelle was able to assist you swiftly at Copeland Subaru Hyannis. Thank you for your kind words! Bryan Scarpellini - Managing Partner - (508) 534-2144

February 13, 2026

Always great service. Everyone is friendly, professional and efficient. Couldn’t be happier with the service provided. More

by ali_spillane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
Report | Print
Feb 15, 2026 -

Copeland Subaru Hyannis responded

Hi Ali! Thank you for the five-star feedback! We take pride in our friendly, professional, and efficient service. We hope to see you again at Copeland Subaru Hyannis! Bryan Scarpellini - Managing Partner - (508) 534-2144

February 10, 2026

Copelane Hyannis is Very customer focused. Cole was very helpful. Dealership is very effective. Have a gois day More

by joanfsurrette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
Report | Print
Feb 10, 2026 -

Copeland Subaru Hyannis responded

Hi Joan - Thank you for sharing your feedback about Cole and the rest of our team! We appreciate your business and we hope to see you again at Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

February 08, 2026

Copeland Subaru is the best. George Costa is the easiest guy to work with and I always get a good deal. Thank you! More

by Irishaven25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa
Report | Print
Feb 09, 2026 -

Copeland Subaru Hyannis responded

Hi Iris! Thank you for sharing your feedback about George and our team! We appreciate your business, and we look forward to seeing you again at Copeland Subaru Hyannis. Bryan Scarpellini - Managing Partner - (508) 534-2144

February 07, 2026

A great experience! I arrived early but they got me right in. Plus they had the service done with time to spare! More

by Quiltlady48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence
Report | Print
Feb 08, 2026 -

Copeland Subaru Hyannis responded

Thanks for sharing your experience with us! We appreciate your support and hope to see you back at Copeland Subaru Hyannis! Have a great day! Bryan Scarpellini - Managing Partner - (508) 534-2144

February 07, 2026

Friendly, efficient, honest. You feel you can trust what you are told needs to be fixed if that is the case More

by djshunter124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence
Report | Print
Feb 08, 2026 -

Copeland Subaru Hyannis responded

Hi Hunter! Thank you for highlighting our trustworthy and efficient service! We appreciate your business and your feedback. - Copeland Subaru Hyannis Bryan Scarpellini - Managing Partner - (508) 534-2144

February 07, 2026

Copeland Subaru performed my 30k maintenance review. Provided a loaner car and did not try to upsell any services or products. They are straightforward and professional. Thank you Copeland! More

by Behum80@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Report | Print
Feb 08, 2026 -

Copeland Subaru Hyannis responded

Hi Behum! We're thrilled you had a great experience with our team! Thanks for choosing Copeland Subaru Hyannis, and we hope to serve you again in the future! Bryan Scarpellini - Managing Partner - (508) 534-2144

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