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Copeland Subaru Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.9
1,739 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,739 reviews

May 11, 2026

First time using Sevice; exceptional thanks to Essence’s knowledgeable and very helpful and friendly service. Will definitely use Copeland again. More

by m_bemis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence
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May 12, 2026 -

Copeland Subaru Hyannis responded

We're glad to hear Essence made your first service visit a success! Thank you for choosing Copeland Subaru Hyannis and for sharing your feedback. We look forward to helping you again! Bryan Scarpellini Managing Partner

May 09, 2026

They have been professional and done the work correctly. Essence is excellent to work with More

by Maryb.itech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence
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May 11, 2026 -

Copeland Subaru Hyannis responded

Mary, we appreciate your shoutout to Essence at Copeland Subaru Hyannis. See you next time. Safe travels! Bryan Scarpellini Managing Partner

May 08, 2026

Went out of their way to address all my issues. I will be returning for next service for sure. More

by Glhollands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence
Report | Print
May 09, 2026 -

Copeland Subaru Hyannis responded

Hi Hollands!Thank you for leaving us this five-star review and for your kind words about our service team at Copeland Subaru Hyannis! We'll see you next time! Bryan Scarpellini - Managing Partner - (508) 534-2144

May 05, 2026

Everyone I dealt with was friendly, efficient . Cole was polite, respectful and thorough with his explanations of the problems with my car and the solutions. More

by lauramaeengvall
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole and the young man who assisted me with the loaner car- I can’t remember his name.
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May 06, 2026 -

Copeland Subaru Hyannis responded

Laura, we're happy to hear that Cole and the team left such a great impression! Thank you for choosing Copeland Subaru Hyannis and for the excellent review. Safe travels! Bryan Scarpellini - Managing Partner - (508) 534-2144

May 04, 2026

I always go to Copeland for a well serviced vehicle. Even tho there’s a Subaru dealership closer to my house! More

by Carol T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
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May 05, 2026 -

Copeland Subaru Hyannis responded

Hi Carol, thank you for the great review of Copeland Subaru Hyannis! We truly appreciate your business and we are grateful to have you as a customer. See you next time! Bryan Scarpellini Managing Partner

May 03, 2026

They do everything a responsive dealerdhip should do. Not cheap, but there is definitely value for money. We usually deal with Essence and she is capable, helpful and pleasant. We have only used them for More

by jandedskelton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essance Mahoney
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May 05, 2026 -

Copeland Subaru Hyannis responded

We're glad to hear that Essence and our team provided you with capable, helpful, and pleasant service at Copeland Subaru Hyannis. We look forward to serving you again in the future! Safe travels! Bryan Scarpellini Managing Partner

May 03, 2026

I found this dealership to have kind friendly service. My advisor was organized and efficient. More

by Nicole Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essense
Report | Print
May 05, 2026 -

Copeland Subaru Hyannis responded

Nicole, thank you for choosing us! We'll see you next time. Safe travels! Bryan Scarpellini Managing Partner

May 03, 2026

My service on my car was done quickly and they were very communicative and efficient. More

by mgwolfe21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
Report | Print
May 05, 2026 -

Copeland Subaru Hyannis responded

Thank you for choosing us! We'll see you next time. Safe travels! Bryan Scarpellini Managing Partner

April 29, 2026

I unfortunately did not buy my Subaru at Copeland, but I promise the next one I will. The service department is outstanding. I was greeted warmly when I dropped off my outback, received a detailed video o More

by capecodder60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
They were all personable and professional
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Apr 29, 2026 -

Copeland Subaru Hyannis responded

We’re happy to hear our service team took such good care of you and your Outback. We truly appreciate your business and look forward to seeing you next time here at Copeland Subaru Hyannis! Best, Bryan Scarpellini Managing Partner

April 27, 2026

Cole is always willing to help and problem solve when issues arise. I appreciate the “can do” attitude. More

by Melcar79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
Report | Print
Apr 28, 2026 -

Copeland Subaru Hyannis responded

Hi Melcar! We’re so grateful for your feedback! It's wonderful to hear that Cole was so helpful and solution-oriented. We’ll pass your kind words along to him. -Copeland Subaru Hyannis Bryan Scarpellini - Managing Partner - (508) 534-2144

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