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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,739 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,739 reviews

July 02, 2021

George Costa provided great service — honest and efficient! The whole team worked to get us in our new Forester as quickly as possible More

by TOM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Costa, Chris DaCosta, Thomas McCarthy
Jul 06, 2021 -

Copeland Subaru Hyannis responded

Thanks Tom for the great feedback. I know George and the whole team work hard to provide the best value and sales experience possible and I'm so happy to hear that it shows. Thank you for your support and please let me know if we may ever be of any assistance. Bryan Scarpellini - Managing Partner.

July 02, 2021

My experience with the Copeland Service Department was very good. The only reason for 4 stars was that after leaving the facility, there was a strong chemical smell coming into the car when I turned the A More

by RWGILBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Everton Gouveia, Thomas McCarthy
June 30, 2021

My routine maintenance visit went very well. The staff were very professional and friendly. More

by DROSENBL1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Everton Gouveia
June 29, 2021

Very accommodating, very agreeable. Did everything that I asked of them. More

by ANGUS02631
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Jun 30, 2021 -

Copeland Subaru Hyannis responded

Thank you very much for the review. Glad the service team was able to accommodate your service needs and we appreciate your support! Have a safe 4th of July weekend!!! Bryan Scarpellini

June 29, 2021

They took my car in for service immediately when I arrived for my appointment. Everyone there was polite helpful and professional. They completed the work which was a recall in less time than they tol More

by ricopd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham
Jun 30, 2021 -

Copeland Subaru Hyannis responded

Thank you for your support and feedback. We love 5-star ratings :) Have a great day! Bryan Scarpellini - Managing Partner.

June 26, 2021

have always been pleased with the service I received at Copeland Subaru. The 2019 Forester is my second Subaru the first being a 2011 Outback. More

by pyoung9136
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Thomas McCarthy
Jun 28, 2021 -

Copeland Subaru Hyannis responded

We love the 5-star reviews. Thank you for your feedback and your continued support. Bryan Scarpellini - Managing Partner

June 26, 2021

So helpful, courteous, and friendly. Love bringing my car in for service. More

by MNFARIA08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
Jun 28, 2021 -

Copeland Subaru Hyannis responded

Thanks! We love seeing you and appreciate your support! Please feel free to let me know if we may ever be of any assistance. Bryan Scarpellini - Managing Partner.

June 26, 2021

Car was towed there. They called to get more details about the problem. Called again once problem was diagnosed to discuss fixes and price. Great communication. Careful work. Did recall work without bei More

by jgh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Jun 28, 2021 -

Copeland Subaru Hyannis responded

Thank you very much for the positive review and kind words. I'm glad to see that the team was able to get you in, diagnosed and even completed the open recall on your vehicle all in one visit. Please let me know if we may ever be of any assistance. Bryan Scarpellini - Managing Partner

June 25, 2021

We haven’t required much service so far but what we have had was good More

by Jubes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Costa, Chris DaCosta, Everton Gouveia
Jun 26, 2021 -

Copeland Subaru Hyannis responded

Thank you so much for your support!! I'm happy that the team has been able to help support the ownership of your vehicle. If we may ever be of any assistance please don't hesitate to reach out! Bryan Scarpellini - Managing Partner.

June 25, 2021

I purchased a new vehicle from George Costa and had a wonderful experience. He made the entire transaction stress free and seamless. It was the quickest vehicle purchase I’ve ever made. I will be recomme More

by kerriheffel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Bertrand, George Costa
Jun 26, 2021 -

Copeland Subaru Hyannis responded

Thank you so much for the 5-Star review, support and kind words! We are so proud of George and the whole team here at Copeland Subaru Hyannis as well as the Subaru product we represent and glad that we have been able to earn your support. If we may ever be of any assistance please feel free to let me know. Bryan Scarpellini - Managing Partner.

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