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Copeland Subaru Hyannis
Hyannis, MA
1,739 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,739 reviews
Verified Customer
July 08, 2021
Very friendly service center and opens very early at 7am! I brought my forester in for the rear bolt recall! Everything was done in a reasonable amount of time and was told my car’s rear bolt never loosened! I brought my forester in for the rear bolt recall! Everything was done in a reasonable amount of time and was told my car’s rear bolt never loosened! More
by HAMELSTEVEN64
Employees Worked With
Thomas McCarthy
July 07, 2021
Straightforward process. Efficient service. Polite staff. It would help the customer if we had an idea of the cost of the service when we make the appointment. staff. It would help the customer if we had an idea of the cost of the service when we make the appointment. More
by JIMIEJO
Employees Worked With
Keith Bertrand
July 07, 2021
Technician was knowledgeable and courteous. Work was done on time. Tech brought my keys to me and explained what was fine. Overall a good experience. on time. Tech brought my keys to me and explained what was fine. Overall a good experience. More
by C.DAUPHIN
Employees Worked With
Patrick Packenham
July 07, 2021
I appreciate the clarity in pricing, the professionalism of the staff, and the use of a loaner vehicle while waiting. My car came back as promised and at a reasonable price for the service. of the staff, and the use of a loaner vehicle while waiting. My car came back as promised and at a reasonable price for the service. More
by RBARNZ
Employees Worked With
Everton Gouveia
July 04, 2021
The service department listens patiently to customers, is remarkably flexible in regard to scheduling (I didn’t have an appointment), and efficient in servicing the problem. At checkout everything is explain remarkably flexible in regard to scheduling (I didn’t have an appointment), and efficient in servicing the problem. At checkout everything is explained fully. More
by andrew.c.hay
Employees Worked With
Everton Gouveia
July 04, 2021
This servicing was professionally done and meticulously completed to the most keen eyes. There is not a hesitation in my mind that I will be back to utilize the many assets in Pat Packenhams’s service depa completed to the most keen eyes. There is not a hesitation in my mind that I will be back to utilize the many assets in Pat Packenhams’s service department. More
by Mb
Employees Worked With
To many names to fit..., Chris DaCosta, Bryan Scarpellini, Patrick Packenham, Everton Gouveia, Thomas McCarthy
July 03, 2021
They were efficient, very pleasant and accommodating to work with and did the job in a timely fashion. I am very satisfied with the quality of the work and would not hesitate to recommend them to others. work with and did the job in a timely fashion. I am very satisfied with the quality of the work and would not hesitate to recommend them to others. More
by Stephaniebperrin
Employees Worked With
Patrick Packenham, Everton Gouveia, Thomas McCarthy
