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Copeland Subaru Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.9
1,739 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,739 reviews

October 31, 2025

Great service Dept. Although I did not buy my Forester there they were kind enough to fix multiple problems so I could get home to Virginia safely. I received detailed e More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
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Nov 03, 2025 -

Copeland Subaru Hyannis responded

Hi Elizabeth, thank you for sharing your feedback! We’re pleased to hear Michelle and our service team took such great care of you and your Forester. We appreciate your recommendation and wish you safe travels from all of us at Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

October 31, 2025

We love this dealership and have had excellent service for many years on our 2014 Outback. Just this month, we purchased a 2025 Outback at Copeland and were so glad to have Tristan as our salesman. More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan
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Nov 03, 2025 -

Copeland Subaru Hyannis responded

Deb, hearing you've had years of excellent service at Copeland Subaru Hyannis makes our day! It's fantastic that Tristan took great care of you during your recent sales visit. Enjoy your beautiful new Outback and we'll see you next time! Best, Bryan Scarpellini Managing Partner

October 29, 2025

Cole was fantastic, excellent customer service. Very helpful, excellent communication very good problem solving and a gentleman More

by Baezjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
Report | Print
Oct 30, 2025 -

Copeland Subaru Hyannis responded

Thank you for choosing Copeland Subaru Hyannis and for sharing your appreciation for Cole's exceptional service. Bryan Scarpellini Managing Partner

October 28, 2025

Have been here many times and the service is consistently excellent. Essence and Cole stand out as genuinely caring and highly skilled at what they do. I always feel confident when I drive up and see them! More

by kellykirkbride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence, Cole
Report | Print
Oct 29, 2025 -

Copeland Subaru Hyannis responded

Hi Kelly! Thank you for your continued trust and kind words! We’re thrilled that Essence and Cole make your visits memorable. We look forward to welcoming you back to Copeland Subaru Hyannis! Safe travels! Bryan Scarpellini - Managing Partner - (508) 534-2144

October 25, 2025

I was very pleased with the service and staff. All were attentive and helpful both in person and on the phone. More

by garilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence, Michelle
Report | Print
Oct 27, 2025 -

Copeland Subaru Hyannis responded

It's wonderful to hear that you received attentive service from our team! Thank you for choosing Copeland Subaru Hyannis and for sharing your support. See you next time! Best, Bryan Scarpellini Managing Partner

October 25, 2025

Cole is a great communicator! He is always happy to accommodate requests and provides excellent service! More

by 18.diadems.morsels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
Report | Print
Oct 27, 2025 -

Copeland Subaru Hyannis responded

Thank you for sharing your feedback about Cole! We are so glad to hear that he went above and beyond to provide you with an excellent experience. We will share your kind words with him. See you next time at Copeland Subaru Hyannis! Best, Bryan Scarpellini Managing Partner

October 24, 2025

Staff is always friendly, prompt, listen to my concerns, treat everyone with respect and understanding. More

by karensmichels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
Report | Print
Oct 27, 2025 -

Copeland Subaru Hyannis responded

Karen, thank you for sharing your kind words about our team! We appreciate your business and we hope to see you again at Copeland Subaru Hyannis. Best, Bryan Scarpellini Managing Partner

October 24, 2025

Service was outstanding. Personnel were very professional and put the customer first explained everything in detail More

by JACKVN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
Report | Print
Oct 27, 2025 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience with our team. We look forward to helping you again at Copeland Subaru Hyannis! Safe travels! Best, Bryan Scarpellini Managing Partner

October 24, 2025

Extremely courteous,knowledgeable, on schedule, clean facility, wait for appointments is reasonable, highly recommend it More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and parts
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Oct 27, 2025 -

Copeland Subaru Hyannis responded

Joe, we're happy to hear you had a positive experience at Copeland Subaru Hyannis. Thank you for recommending us! Best, Bryan Scarpellini Managing Partner

October 24, 2025

George was the best and easy person to deal with it big I have to get back 100 times I will chose him over again to work with highly recommend to everyone nice guy thanks George! More

by Armando24071
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George
Report | Print
Oct 27, 2025 -

Copeland Subaru Hyannis responded

Armando, thank you for the kind feedback about George! We appreciate your business and we hope to see you again at Copeland Subaru Hyannis. Safe travels! Bryan Scarpellini Managing Partner

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