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Copeland Subaru Hyannis
Hyannis, MA
1,656 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,656 reviews
January 17, 2026
Essence was very. nice, helpful, informative would recommend her and wish I could work with her again. She was trustworthy and made me feel comfortable. Unfortunately nice, helpful, informative would recommend her and wish I could work with her again. She was trustworthy and made me feel comfortable. Unfortunately I was also again exposed to Michelle. I have worked with her before and she was the same: NOT nice, borderline rude, tried hard to not be helpful and I would prefer to not work with her again in the future. More
by dmd10
Employees Worked With
Essence; Michelle
January 16, 2026
Our recent purchase at Copeland Subaru could not have been better. We worked with George, who gave us exceptional service. He was helpful and thorough, and we never felt pressured. We also got a great de been better. We worked with George, who gave us exceptional service. He was helpful and thorough, and we never felt pressured. We also got a great deal. We would highly recommend George at Copeland Subaru. More
by Michael
Employees Worked With
George Costa
January 09, 2026
Pleasant staff, professional, efficient and helpful when dealing with customers. Consistently above average service and working with the customers dealing with customers. Consistently above average service and working with the customers More
by BARBARA.F.STACK
Employees Worked With
Cole,Lucas
January 09, 2026
Excellent service. From the very beginning, they were attentive and professional. They repaired my car quickly and efficiently, explaining everything clearly. I am very From the very beginning, they were attentive and professional. They repaired my car quickly and efficiently, explaining everything clearly. I am very satisfied with the work and the service I received. I would definitely recommend them. More
by Luisavalerio05
Employees Worked With
No name
January 04, 2026
We live on an island, so need to take a ferry to get to Copeland Subaru. They understand this, and go out of their way to schedule us, and have been very flexible when if the ferry doesn't always run on-t Copeland Subaru. They understand this, and go out of their way to schedule us, and have been very flexible when if the ferry doesn't always run on-time. The team is very responsive, and pretty much takes us right in whenever we actually get there. Everyone is very friendly and helpful, and gives us regular updates while we are waiting. More
by jack
Employees Worked With
Cole
January 03, 2026
Michelle was very kind, courteous and kept me up to date while my car was being serviced. Afterwards , she explained in detail the work that had been done. My service with this dealership has always been while my car was being serviced. Afterwards , she explained in detail the work that had been done. My service with this dealership has always been excellent! More
by bhynek
Employees Worked With
Michelle Martin
