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67 Reviews of Copeland Chevrolet - Service Center
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August 07, 2025
I dropped my 2011 Chevrolet Silverado off at Copeland on 07/31, they end up telling me that they didn't have time to look at it on the day of the appointment that I made 12 days prior, so I left it, they ru 07/31, they end up telling me that they didn't have time to look at it on the day of the appointment that I made 12 days prior, so I left it, they run a diagnostics for my engine light and they tell me that my truck will not fit on their lifts. So I go to pick it up on 08/02 because I now know where I can get it repaired for certain and I can't keep making arrangements to get to work, and they tell me that I need to pay $180 for the testing that was done. I asked why they didn't call me prior to running the tests to ask if I still wanted to go through with it incase there was an issue that they needed to put the truck on a lift for because they could see that it would not fit. They said I would need to speak with the Service Manager who was not there. So I left my vehicle again, and I went back on 08/04. I had just missed the Service Manager in the parking lot apparently, but they were called and they decided to stand firm on it. The tests are useless outside of a particular shop because every one has to run their own. So I had to let them beat me for $180 when I got my vehicle. Just understand the kind of practices you are dealing with at this place. More
by Anthony128
Employees Worked With
August 02, 2024
I have purchased many different brands of vehicles mostly higher end but recently purchased two Chevy’s from out of state ( 2019 Z06 and a 2022 Camaro 2SS ). Bill treated both my son and I as if the vehicles higher end but recently purchased two Chevy’s from out of state ( 2019 Z06 and a 2022 Camaro 2SS ). Bill treated both my son and I as if the vehicles had been purchase at Copeland. Having experience dealing with several managers from different dealerships I can truly say that Bill is second to none. He is a by far the most professional, accommodating, understanding. I was very impressed! Hope he never leaves Copeland!!!! Also want to shout out to “Coach”! More
by jguarino55
June 27, 2024
I love everything about the dealership from my saleswoman to everybody in the parts department. I can’t say enough good things. to everybody in the parts department. I can’t say enough good things. More
by AD2112
March 03, 2024
Best Chevrolet dealership in the Boston area! Managed by professionals, outstanding customer service and excellent quality on auto repairs. I only use Copeland for my 2020 Camaro ZL1 for all o Managed by professionals, outstanding customer service and excellent quality on auto repairs. I only use Copeland for my 2020 Camaro ZL1 for all of the car services and repairs. More
by Dfm
Employees Worked With
February 22, 2024
I was recently notified of a recall on my vehicle. The notice said to contact the dealer where the vehicle was purchased. I have moved since purchasing the vehicle so I contacted Copeland Chevrolet The notice said to contact the dealer where the vehicle was purchased. I have moved since purchasing the vehicle so I contacted Copeland Chevrolet to inquire if they would be able to handle my issue. First, the representative I talked to was very nice and was willing to schedule and appointment. Unfortunately, I did not have all the information that was needed, and I told her I would schedule online. Online scheduling was very easy and I was able to schedule a drop off at a time that was convenient for me. I received an email with the details of my appointment timely. I dropped the car off out of the business hours without a problem. The maintenance was completed timely, I was notified once the job was finished by both an email and a call. Everyone I dealt with was very professional. Society says customer service is dead, it's alive and well at Copeland. Very happy with the service I received at Copleland. More
by ejakowicz44
Employees Worked With
Don Bailey
February 18, 2024
Great experience having my vehicle serviced. On time and on schedule. Valet service drove me home and picked me up when vehicle was ready. The driver was extremely courteous and professional. On time and on schedule. Valet service drove me home and picked me up when vehicle was ready. The driver was extremely courteous and professional. I wouldn't hesitate going back for service there again. More
by Jack R.
February 11, 2024
Chris Is a Topnotched Guy. I enjoy working with him when I come in for any issues. I enjoy working with him when I come in for any issues. More
by Hutch
Employees Worked With
January 17, 2024
Bill was great and provided excellent customer service. Bill is very knowledgeable and answered my questions. Bill is very knowledgeable and answered my questions. More
by oliviajohnson308
Employees Worked With
January 09, 2024
I have always had a positive experience at Copeland! I bought my Tahoe here and have it serviced here as well for maintenance and oil changes etc. if you want the total full service package this is your I bought my Tahoe here and have it serviced here as well for maintenance and oil changes etc. if you want the total full service package this is your place! More
by Melissa G
November 24, 2023
Very clean waiting area. Friendly and competent staff. Job was completed in time and for quoted price Friendly and competent staff. Job was completed in time and for quoted price More
by guystephens
