Copeland Chevrolet Hyannis - Service Center

My car was ready when promised. The cost was reasonable. Very professional people. I was not strong armed into buying services that I did not need. Additional work was prioritized for me. reasonable. Very professional people. I was not strong armed into buying services that I did not need. Additional work was prioritized for me. I feel very comfortable have my 2 Chevrolets serviced there More

Justin was excellent handling my service and all details and explanations of the brake work needed on my Cadillac Escalade. He also worked very closely with my warranty company with excellent results. and explanations of the brake work needed on my Cadillac Escalade. He also worked very closely with my warranty company with excellent results. More

Inspection Sticker The Service dept. was very courteous and efficient. They had me in and out in less than 20 minutes. The waiting area was clean and sanitized. Very pos The Service dept. was very courteous and efficient. They had me in and out in less than 20 minutes. The waiting area was clean and sanitized. Very positive experience. More

Great service listening to my issues Found answers to my Great service listening to my issues Found answers to my questions. Took care of of my recalls . Thanks to all mechanics that worked on my truck. Great service listening to my issues Found answers to my questions. Took care of of my recalls . Thanks to all mechanics that worked on my truck. More

Excellent - fast - professional I travelled 2,600 miles from Texas to Hyannis and found myself in need of an oil change - when I explained my problem and my schedule at a writer's co I travelled 2,600 miles from Texas to Hyannis and found myself in need of an oil change - when I explained my problem and my schedule at a writer's conference, Cindy in the service department was able to accommodate me on a weekend and had me back on the road and on time for my conference. Cindy is a gem - your whole staff was very professional - one gentleman even helped me operate your 21st Century Coffee Machine - Salute to you for such a professional staff. More

Prime Hyannis Had the best top priority experience from Justin at Prime Hyannis! He took Safety first as a priority! We were very pleased with the professionalism Had the best top priority experience from Justin at Prime Hyannis! He took Safety first as a priority! We were very pleased with the professionalism we received! More

2015 Chevrolet Corvette power train repair Car was at the dealership for over a month. I was never offered a loaner. I asked that the car be run through the wash rack on pick up. It wasn’t. The Car was at the dealership for over a month. I was never offered a loaner. I asked that the car be run through the wash rack on pick up. It wasn’t. The car was under warranty but I was presented with a bill ($4k plus) as though it wasn’t. This was the second time the warranty matter had to be resolved. Finally it got straightened out at which point I paid my $137. Not the way I am treated at my other dealership in Fl. More

Good service Very nice folks to work with I had called a few days in advance to make an appointment on the phone but for some reason my appointment was not listed Very nice folks to work with I had called a few days in advance to make an appointment on the phone but for some reason my appointment was not listed in the box when I arrived they handled it very nicely gave us a loaner and we are pleased with the service More

Awesome experience at Prime Chevrolet! Always a Great Experience with Prime Chevrolet. From the GM Rob Lefrancois to Service Manager Justin Brandt the Service is second to none! Very Profes Always a Great Experience with Prime Chevrolet. From the GM Rob Lefrancois to Service Manager Justin Brandt the Service is second to none! Very Professional with a mutual effort to ensure the customer is completely satisfied! I was in for service with me Corvette and they were all up front on the estimated cost and time frame. Very transparent as to how they were going to fix my vehicle and went over the bill in detail. More

Replaced airbag expeditiously Easy to get appointment. Replacement done quickly. Rich (service advisor) very nice as were all people in service department. Can't speak to costs sin Easy to get appointment. Replacement done quickly. Rich (service advisor) very nice as were all people in service department. Can't speak to costs since was a recall of airbag. More