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Copeland Chevrolet Hyannis - Service Center

Hyannis, MA

4.3
621 Reviews

621 Reviews of Copeland Chevrolet Hyannis - Service Center

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March 24, 2025

On time with taking my truck in, completed the service without delay, informative staff Great Experience, nice to be able to get a service scheduled on Cape without a long lead time. More

by amcdermott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Hephzibah Harris
Mar 24, 2025 -

Copeland Chevrolet Hyannis responded

So happy to hear that our service team was able to help make this a stress-free service experience. Thank you for allowing us the opportuinty to earn your busniess. Please let me know if we may ever be of any assistance.; Bryan Scarpellini - Managing Partner

March 15, 2025

They’re incredible they serviced me to full completion. I felt totally satisfied after they completed their service More

by Jizz jazzy jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Hephzibah Harris
February 05, 2025

We like that we can leave our cars the night before servicing, it is very convenient since we live a distance from Copeland Cherolet. More

by Astrologer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
Feb 07, 2025 -

Copeland Chevrolet Hyannis responded

We love our 5-star reviews! Thank you and please don't ever hesitate to let us know if we may ever be of any assistance. We appreciate your support and feedback. Bryan Scarpellini - Managing Partner

January 28, 2025

Excellent experience from start to finish. Service advisor Hephzibah Harris was very knowledgeable and helpful getting the necessary work done through my warranty company. Although a long dela More

by nicklawler33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hephzibah Harris
Feb 07, 2025 -

Copeland Chevrolet Hyannis responded

Thanks Nick! Glad H and the service team were able to help make this a good service experience. We appreciate you very much! Bryan Scarpellini - Managing Partner

January 24, 2025

Best service on the cape. Copeland always keeps my truck running like a top. Sarah was a pleasure to deal with as always More

by sadiesully78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
Jan 25, 2025 -

Copeland Chevrolet Hyannis responded

We love our 5-star reviews! Thank you for the support and kind words :) Bryan Scarpellini - Managing Partner

January 15, 2025

Had some service done there they were fast and efficient, The appointment was easy to get More

by Raythacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Jan 15, 2025 -

Copeland Chevrolet Hyannis responded

Thank you Ray! Glad the Service Team was able to help make this service visit a smooth one. Please let me know if we may ever be of any assistance. Bryan Scarpellini - Managing Partner

January 15, 2025

Thomas was very professional, He conveyed my service needs to the mechanic precisely. He was courteous and a pleasure to deal with. More

by mjanoplis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Jan 15, 2025 -

Copeland Chevrolet Hyannis responded

Thank you for the review! Glad Tom and the service team were able to help take care of your vehicles service needs. We appreciate your support. Please let us know if we may ever be of any assistance. Bryan Scarpellini - Managing Partner

January 08, 2025

Very good staff. Very helpful and professional. Would recommend Copeland to friends. Great system to get vehicles in and out quickly and efficiently. More

by Xxfive48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hephzibah Harris
Feb 07, 2025 -

Copeland Chevrolet Hyannis responded

Thank you for your support! We love our 5-star reviews but not as much as our faithful customers! Please let me know if we may ever be of any assistance. Bryan Scarpellini - Managing Partner

December 24, 2024

Colleen was very helpful with my warranty and service for my transmission sensor was done same day More

by Capfan64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colleen
Jan 15, 2025 -

Copeland Chevrolet Hyannis responded

Thank you for your feedback! Glad Colleen and the service team were able to help make this a smooth visit. Bryan Scarpellini - Managing Partner

December 23, 2024

Horrible service. Nothing got fixed. Was lied to about part ordered under my warranty. Brutal More

by Sam.Bobseine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom
Dec 23, 2024 -

Copeland Chevrolet Hyannis responded

Hi Sam. I'm sorry to hear about the issue with the ordered. I had a moment to check with the Service Manager. Apparently he was calling you at a phone number ending in 23 prior to the part having to be returned. I'd love to make sure that we have the correct phone number on file and apologize for any miscommunication. Please feel free to reach out to Craig at cjasie@countoncopeland.com or at 508-534-2157 when possible and we will be sure that we have the correct contact information on file for you. Again, apologies and look forward to getting this straightend out for you. Bryan Scarpellini - Managing Partner