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Copeland Chevrolet Hyannis - Service Center

Hyannis, MA

4.3
626 Reviews
Call Service Center (508) 859-9668

626 Reviews of Copeland Chevrolet Hyannis - Service Center

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June 28, 2025

Very friendly service staff. I called last minute for an oil change and they accommodated me and got it done More

by SERVICE79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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June 28, 2025

Work done was excellent . The service was very good.Accomodations of being picked up was helpful.Punctuality and a lot of accomodations . More

by nicholasntapalis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark workedc with me from service
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June 21, 2025

The service I received was great. The man that assisted me was knowledgeable. I didn’t wait long. Overall good experience More

by Gotem57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
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June 20, 2025

You didn’t fix my abs brake issue code. And you haven’t gotten back to me about it as you promised. Service didn’t call me , I had to call service 3 times to get information. My truck was More

by Eddiemarek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hephzibah
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June 20, 2025

We are from Maine and had a screw in the tire of our Colorado pickup and needed it fixed to go home. They removed the screw, repaired the tire . Took us right in and no charge. Awesome More

by Mcagg001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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June 08, 2025

The service was outstanding and follow up was excellent. Special shot out to Craig the service manager. More

by stevecdiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCarthy
Report | Print
Jun 12, 2025 -

Copeland Chevrolet Hyannis responded

Thank you Steve! Glad to see that Craig and the Service Team were able to help make this a good service experience. Bryan Scarpellini - Managing Partner

June 08, 2025

Staff went out of their way to take care of me . Service was done in a professional and timely manner . More

by Glennthoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
H and Bella
Report | Print
Jun 12, 2025 -

Copeland Chevrolet Hyannis responded

Thank you Glenn for your 5-star review! We appreciate you and your support! Bryan Scarpellini - Managing Partner

May 30, 2025

The service department is very uncommunicative. It took me five calls to get a bill for services rendered. More

by punkwilliker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hephzibah Harris
Report | Print
Jun 03, 2025 -

Copeland Chevrolet Hyannis responded

Thank you for your feedback. I'm sorry that this visit didn't live up to the standards that our customers have come to normally expect on each visit. I'd love to access your records and look for how we could better identify areas of opportunity. Should you be willing to share your information so that I may look into this further for you, please reach out at your convenience. Bryan Scarpellini - Managing Partner

May 23, 2025

Had my tires rotated, and had to return the next day because the tire pressure was all reading incorrectly. Tires were not synced to their new position More

by porthunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Jun 03, 2025 -

Copeland Chevrolet Hyannis responded

Thank you for your feedback. I'm sorry to hear that you had to return to have the tire pressure system re-calibrated. Please feel free to reach out to me directly at your convenience so that I may access your service records and look into this for you. We appreciate your support and look forward to continuing to earn your business.; Bryan Scarpellini - Managing Partner

May 14, 2025

Prompt friendly service by GM trained professionals. They are a pleasure to do business with. More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas and Craig in service
Report | Print
Jun 03, 2025 -

Copeland Chevrolet Hyannis responded

Thank you Chuck! Glad to see that our GM trained service team has helped to make your ownership an enjoyable one. Thank you for your support and for your feedback. Bryan Scarpellini - Managing Partner

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