Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Copeland Chevrolet Hyannis
Hyannis, MA
1,133 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,133 Reviews of Copeland Chevrolet Hyannis
December 17, 2024
I can’t imagine you will ever have a better experience than dealing with Copeland Hyannis. I believe it starts at the top with Bryan Scarpellini and transcends through the entire dealership. I can’t s than dealing with Copeland Hyannis. I believe it starts at the top with Bryan Scarpellini and transcends through the entire dealership. I can’t say enough about Nick as well. I’ve bought so many cars I’ve the years - Lexus - Acura - Jeep and more … best experience I have ever had was at this dealer. Thank you! More
by JAB12
Employees Worked With
Bryan Scarpellini, Nick Grille
December 17, 2024
Despite booking an appointment, they did not have a part ordered that was needed. Instead, they tried a solution that I had already attempted at home—had I been asked, I would have told them this as well. I ordered that was needed. Instead, they tried a solution that I had already attempted at home—had I been asked, I would have told them this as well. It was the primary reason I was at the dealership and it was upsetting to not get what I needed in one visit for such a simple fix (a key fob). More
by ella
Employees Worked With
Sarah Koumbouris, Hephzibah Harris
November 26, 2024
Made appointment 9:30am Night drop and asked for a 2pm pickup Program keyless entry remote and inspection sticker Called at noon and service advisor said the just found keys in night drop and truck is pickup Program keyless entry remote and inspection sticker Called at noon and service advisor said the just found keys in night drop and truck is getting inspection sticker (lie) called at 1:30 and truck not even in shop I showed up at 2pm and had to wait 1/2hr to program remote and NO inspection sticker What a joke More
by gjahm
Employees Worked With
Sarah Koumbouris
November 26, 2024
I enjoy the ability to have a dealership that is there for you to help you through the process with no stress. No pressure or long waits. for you to help you through the process with no stress. No pressure or long waits. More
by Freemangeoffrey71
Employees Worked With
Ben Whitney, Christopher Dacosta
November 20, 2024
Absolutely a great experience in purchasing our new Silverado. Ben Whitney did a great job and always gave us the pros and cons of the multiple trucks we looked at. He was personable yet professional Silverado. Ben Whitney did a great job and always gave us the pros and cons of the multiple trucks we looked at. He was personable yet professional. We look forward to future business with Copeland and him. More
by BDcola1
Employees Worked With
Ben Whitney
November 19, 2024
My experience was with the Service Department. A couple of the reps are polite and positive, but others seems to lack in understanding of how to greet and communicate with customers. Tom is gruff, A couple of the reps are polite and positive, but others seems to lack in understanding of how to greet and communicate with customers. Tom is gruff, seemingly apathetic, and difficult to communicate with. Overall, the department couldn’t provide adequate communication about my vehicle — what needed to be done — and when it would be ready. More
by doro24don
Employees Worked With
Sarah Koumbouris, Hephzibah Harris, Thomas McCarthy
