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Copeland Chevrolet Hyannis

Hyannis, MA

4.5
1,196 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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22 Ridgewood Ave

Hyannis, MA

02601

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Showing 1,196 reviews

May 14, 2025

Prompt friendly service by GM trained professionals. They are a pleasure to do business with. More

by Chuck
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Thomas and Craig in service
Jun 03, 2025 -

Copeland Chevrolet Hyannis responded

Thank you Chuck! Glad to see that our GM trained service team has helped to make your ownership an enjoyable one. Thank you for your support and for your feedback. Bryan Scarpellini - Managing Partner

May 13, 2025

Nice selection of cars and the service department is clean and efficient. I needed a part and they ordered it for me and came in a timely manner. I may need to bring my truck back in soon for a checkup More

by scott9357
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
All employees were friendly, Hephzibah Harris, Christopher Dacosta, Kadijah Young
May 13, 2025 -

Copeland Chevrolet Hyannis responded

Thank you Scott for your support and kind words. Happy to see that both sales and service departments hitting on all 8 cylinders!! Feel free to reach out to me directly and I can look up your warranty coverage. I'm suspecting the letters you are receiving are solicitations that probably can be disregarded, however feel free to reach out at your convenience. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com 508-534-2144

May 02, 2025

I brought my 2016 Chevy equinox in for a diagnosis. Was told I needed rear tires. Knowing the problem was worse than just tires, we asked them to take it out again. We weren’t heard and were told to re More

by kiliki42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig
Jun 03, 2025 -

Copeland Chevrolet Hyannis responded

Thank you for your feedback. I'm sorry to hear that without quieting down the noisey tires that any underlying diagnosis of your potential drivetrain noise could be guaranteed. Please feel free to reach out and I'd be happy to access your records and have a better understanding once I can accurately review your service records. Bryan Scarpellini - Managing Partner

Jun 04, 2025 -

kiliki42 responded

It was never “noisy tires” We knew it was something in the transmission, but weren’t listened to. Hyannis transmission diagnosed it immediately without replacing the tires.. Once the transfer case was replaced, the noise was gone and the car drove like new.

April 25, 2025

I arrived just after noon on monday for a transmission issue. The young lady I spoke with was fantastic. She said it may take 4 days to get the transmission. Instead i got my truck back in 4 days. And the More

by k1viper
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Hephzibah Harris
April 25, 2025

David was very informative. explained everything clearly and fully with warranties, trials and all of the workings of the car. More

by Ivyrain
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Beard, David Easa
April 21, 2025

On 4/2/25 had an appointment for the State Inspection; regular oil change & Multi-Point Inspection. Staff very Professional & courteous. Very good experience from the minute I stepped in to the minute I More

by rmag210
Service Price Transparency
Service Time
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Recommend Dealer
Yes
Employees Worked With
Hephzibah Harris
Apr 21, 2025 -

Copeland Chevrolet Hyannis responded

Thank you for your support. Glad to see that H and the service team continue to help provide a good service experience. We look forward to being here when you need us. Have a great week! Bryan Scarpellini - Managing Partner

April 20, 2025

To being greeted as I walked into the dealership to taking ownership of my new vehicle, the staff was thorough and professional. More

by msim429
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Bill Sullivan, Five Stars, David Easa, Christopher Dacosta
Apr 21, 2025 -

Copeland Chevrolet Hyannis responded

Thank you for your support and feedback. We are so happy to see that the team was able to help make this a good experience for you! Please let us know if we may ever be of any assistance. Bryan Scarpellini - Managing Partner

April 18, 2025

The sales manager, Andrew, the salesman, Nick, and the people in the parts department, we’re all great. My experience was amazing. More

by clandry0617
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
William Sullivan, Andrew Beard, Nick Grille
Apr 21, 2025 -

Copeland Chevrolet Hyannis responded

So happy to see that Andrew, Nick, and some of our other team members were able to help make this a great expereince! We appreciate your feedback and look forward to being here when you need us. Bryan Scarpellini - Managing Partner

April 18, 2025

Great experience all employees were accommodating and welcoming. My salesman George was professional and did not put any pressure on the sales process More

by mjfarrell702
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
George Mignosa
Apr 21, 2025 -

Copeland Chevrolet Hyannis responded

So happy to see that George and the Sales Team were able to help make this a pressure-free experience. We appreciate you and your support! Bryan Scarpellini - Managing Partner

April 18, 2025

Staff was courteous and efficient and got me in and out quickly. No problems with the service. More

by Yankee1!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hephzibah Harris
Apr 21, 2025 -

Copeland Chevrolet Hyannis responded

Thank you for your support! Look forward to being here when you need use. Bryan Scarpellini - Managing Partner