Cookeville Honda

Honda Accord Thanks To Dan My family has a new Honda Accord thanks to Dan. I didn't think we could buy a new car but Dan got it done. My family has a new Honda Accord thanks to Dan. I didn't think we could buy a new car but Dan got it done. More

Great experience- car and now a truck We bought a Honda CRV in 2014 and really liked it but decided to trade for a 2017 Ridgeline truck. This dealership has been a pleasure to work with, We bought a Honda CRV in 2014 and really liked it but decided to trade for a 2017 Ridgeline truck. This dealership has been a pleasure to work with, like the service department. Really liked working with Dillon to buy the truck-NO pressure, felt like he dealt honestly with us, he knew the vehicles, was gracioius and they worked hard to get exactly the vehicle we wanted. Would recommend this dealership and Hondas. We've been Toyota loyalists but the RAV 4 didn't compare to the CRV so we went back to Honda when we wanted a truck and wow is the Ridgeline great. Thanks, Dillon! I would recommend getting an appointment though. They were swamped when we were there and the wait was VERY long. So, call ahead and reserve time. More

New Car Experience On our way on vacation to Tennessee our a/c went in our 2013 Honda Odyssey (33,000miles). We decided to take it in for service and found out that the On our way on vacation to Tennessee our a/c went in our 2013 Honda Odyssey (33,000miles). We decided to take it in for service and found out that the repair was going to be much greater than anticipated. We spoke to the Service Director and expressed our displeasure of the expense to fix the issue for a vehicle that was only 3 years old. We explained our situation and our options. We are now walking out the door with a brand new 2016 Honda Odyssey Touring. Our buying experience was stress free. We have to say the best buying experience for us yet. Houston was very personable, just easy to work with. We will most definitely come back from Florida to buy a vehicle in the future. More

A not so good buying experience. Came to a price agreement on a vehicle on their used lot by Marathon gas station and they did not honor it. I was charged 3000.00 more than the price Came to a price agreement on a vehicle on their used lot by Marathon gas station and they did not honor it. I was charged 3000.00 more than the price WE (salesman and myself) agreed on. Went back to find out why and it was no help either. I would NOT do business with these people. More

2016 Honda Accord We just traded our 2016 Honda odyssey in on a 2016 Honda accord sport. Our salesman was Houston and the entire experience was great. We have bought a We just traded our 2016 Honda odyssey in on a 2016 Honda accord sport. Our salesman was Houston and the entire experience was great. We have bought a lot of vehicles from Cookeville Honda and will continue to purchase from there. More

Making car buing easy peasy We had a good experience today at your dealership we brought two cars in and left with one great car with the same payment we started with super happy We had a good experience today at your dealership we brought two cars in and left with one great car with the same payment we started with super happy . More

They obviously aren't worried about making a sale. My husband contacted them about a car and when they called we missed the call by seconds. I called back and the nice receptionist, after asking a co My husband contacted them about a car and when they called we missed the call by seconds. I called back and the nice receptionist, after asking a couple questions, said she thought maybe a manager called us. She transfered me and the gentleman I spoke to was incredibly rude. He informed me it could have been one of 30 ppl who called after he asked if we were trying to buy a car and I said yes and explained I was only speaking to him because he was who she suggested and transferred me to. He said if I had bothered to know the name of who my husband Contacted, he could direct my call and then I said don't worry, nevermind, he said fine and hung up on me. We will be taking our business to Honda of Murfreesboro for our Honda purchase. More

Very disappointing I will never trust leasing or purchasing from Honda again. My experience was one of being promised a GPS system which it turns out is not available f I will never trust leasing or purchasing from Honda again. My experience was one of being promised a GPS system which it turns out is not available for the car we leased. That falls on the salesperson's responsibility to know. Instead of owning up to his mistake, our alternative was to pay an additional $2500.00, exchange our vehicle in for the same make and model that had a navigation already installed (plus a different color, not of our choosing) plus a higher monthly payment. The salesman acted as if he was the victim in all of this. Our salesman made a commitment that neither he nor the Cookeville Dealership would honor..We've been customers of Honda and Acura for many years.. This experience marks an end to that relationship. More

Found exactly what I wanted, great deal! L.Rey and Mack worked diligent to find exactly what I was looking for. They made a very good trade and threw in extras. AWESOME L.Rey and Mack worked diligent to find exactly what I was looking for. They made a very good trade and threw in extras. AWESOME More