
Cookeville Honda
Cookeville, TN
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I walked in with a lower credit score got financed with a low apr bc I had previously done business with Honda and fell in a category of good standing with them for a new hrv thing is awesome ride awd with a low apr bc I had previously done business with Honda and fell in a category of good standing with them for a new hrv thing is awesome ride awd with almost every option that Johnny Thomas the man to see the whole team was nice and it was hassle free I highly recommend this dealership they do treat you right More
Dan Threet...the MOST unprofessional salesman I have waited 33 hours before writing this review waiting for an apology from the owner of Cookeville Honda because of the unprofessional conduct of I I have waited 33 hours before writing this review waiting for an apology from the owner of Cookeville Honda because of the unprofessional conduct of Internet salesman Dan Threet. I communicated on Sunday that I was interested in a used CRV for sale. Threet responded on Monday at 9:55 am that the CRV I was interested in was available. I responded by email and arranged an appointment to see the vehicle on Tuesday. I called him from Knoxville after 11am on Tuesday to insure the vehicle we were interested was available and he confirmed it was and that we would meet at 2pm to test drive the vehicle. At 12:14 I received a sales appointment confirmation from Threet to meet at 2pm. We arrive after driving 97 miles and the sales staff attempted to find him. He apparently "was out on the lot next door" and directed his associate Randy to assist us and gave him the vehicle description. Randy was a true professional salesman and searched for the vehicle only to find out that the vehicle had already been sold and was being detailed. Randy was embarrassed for this situation and quite apologetic. Mr Threet did not make any attempt to return to the showroom to apologize for his many miscommunications and my impression was that Three was employing a classic BS (bait and switch) used car salesman game. More
Dillion Flowers was very helpful My parents called him on Monday to get information about help with a Va loan and got the answers we needed. Called them asked them to come in today an My parents called him on Monday to get information about help with a Va loan and got the answers we needed. Called them asked them to come in today and had all the paperwork ready. Helped with the vehicle choices and explained all the different ones. Told my parents if they needed anything to call him. Overall we had a great experience with a great salesman. Thank you Dillion for all you did they love the van. More
Falsified mileage on ad and on paperwork Falsified mileage,...and the manager talked to me like I was an idiot. Very condescending. I will NEVER recommend or return to them for ANYTHING. I h Falsified mileage,...and the manager talked to me like I was an idiot. Very condescending. I will NEVER recommend or return to them for ANYTHING. I have rude text messages to support the terrible way in which the situation has been handled. Bad business ethics! More
Dillon Flowers is the one to go to! I can not express enough gratitude and admiration for the Salesman Dillon Flowers. He was absolutely a delight and pleasure to deal with. His knowledg I can not express enough gratitude and admiration for the Salesman Dillon Flowers. He was absolutely a delight and pleasure to deal with. His knowledge and courtesy was above and beyond! He answered every question and concern with detail and confidence. He made everything so easy and such a peaceful breeze. Go to Dillon with your car needs!!! THIS IS A REPUTABLE COMPANY . More
Buying a used car I am always uneasy when it comes to buying a car, especially if I am trading another one in. Victory Honda has been fair and great to deal with. This I am always uneasy when it comes to buying a car, especially if I am trading another one in. Victory Honda has been fair and great to deal with. This is by far one if the best car buying experiences my husband and I have encountered. I really feel like they tried to give me the best deal they could. If your looking for a car go to Victory Honda and ask for Daniel Threet! More
Great experience. Wonderful staff. The team at Cookeville Honda worked with me to get exactly the vehicle I want. Both closing the deal and working with the finance department was a ple The team at Cookeville Honda worked with me to get exactly the vehicle I want. Both closing the deal and working with the finance department was a pleasure. My salesman, Preston, was great. Highly recommended. More
Would Not Recommend Cookevelle Honda Bad experience with Cookevillle Honda...Our salesman was very professional and helpful..but price dealings are done with the General Manager - Mack .. Bad experience with Cookevillle Honda...Our salesman was very professional and helpful..but price dealings are done with the General Manager - Mack ...he flat out lied to us..was aggressive and rude.. We will definitely never go to this dealership again and will not recommend it to any of our relatives or friends... More
New Car Purchase They claim not to deceit their customers on vehicle purchases. They will play stupid and overcharge you whenever they can. Do not believe them or purc They claim not to deceit their customers on vehicle purchases. They will play stupid and overcharge you whenever they can. Do not believe them or purchase your car elsewhere! From now on all my dealings will be with a truthful gealership! Do not buy a car from this dealer unless you do mega research before you step into their dealership. Quite unpleased the way we were treated!!! More
Jimmy green was very helpful and friendly. We got a great deal on our new truck. Thank you all. We got a great deal. Very friendly and helpful. Liked the service deal on the free oil change and We got a great deal on our new truck. Thank you all. We got a great deal. Very friendly and helpful. Liked the service deal on the free oil change and tire rotation. More