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Cook Motor Company

Ladson, SC

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83 Reviews

9933 U.S. 78

Ladson, SC

29456

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83 Reviews of Cook Motor Company

June 15, 2016

THE BEST SERVICE EVER IN BUYING A VEHICLE. Ronnie Allen is the best salesman I have ever dealt with in purchasing a vehicle. He is rated number 10 in my ratings. He was very thorough, showin More

by GloriaLitchfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill, and Robert, Ronnie Allen
Jun 27, 2017 -

Cook Motor Company responded

Thank you for your business and I will definitely let Mr. Ronnie know of your kind words and that he exceeded your expectations before, during & after your purchase! We hope you enjoy your 4Runner and we look forward to earning your business in the future!!! Jarrett Cook

June 11, 2016

Hey John... Its Keya Well what can I say... First and foremost "I LOVE MY car!!!" John is by far the best salesman I have came across Even though he was a little under the More

by Keya,keya1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Richburg
Jun 27, 2017 -

Cook Motor Company responded

Keya, Thank you for your business and very kind words! we are very thankful for your 5-Star review! I will let John Richburg know of your kind words and he will be proud!! We look forward to earning your business in the years to come!! Thank you Jarrett Cook

June 10, 2016

Professional and serious about business Ronnie was as professional as they come, he took time and had really good stories that made time go fast. In fact the whole team was great! Please don More

by Tameka J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett Cook, Ronnie Allen
Jun 27, 2017 -

Cook Motor Company responded

Thank you for your 5 Star review and we definitely appreciate your business! It is because of customers like you that make our jobs fun! I will pass the kind word on to Mr. Ronnie Allen, and he will be very thrilled to have exceeded your expectations!!! Jarrett Cook

June 04, 2016

recommend Mrs.Ronnie is a good sales person,i enjoyed working with him ,He make buying a car so relaxing ,and reassuring .Thank you Mr.Ronnie More

by QIANA Rivers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Allen
Jun 28, 2016 -

Cook Motor Company responded

Thank you for your business and I will pass on the good word to Mr. Ronnie. We do really appreciate your positive review!

May 28, 2016

Owen & Robert were Great to deal with. Various standard items were missing such as SD Card for the Navigation System (as advertised on the PureCars Report), key fobs, floor mats and Owner's More

by Elliot94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert, Finance Manager, Owen Bell
Jun 27, 2017 -

Cook Motor Company responded

Thank you for your business and your kind words. We strive for perfection in our customer service process before, during & after the sale. I will let Owen & Robert know of your kind words and it will make them proud that they are exceeding customers expectations! thank you and we look forward to seeing you in the future!!! Jarrett Cook

May 24, 2016

Top notch service from a great Dealer! I was completely happy with my purchase from Cook Motors back in January 2016. I drove from Fayetteville NC to Ladson SC to make the purchase. Great s More

by jmpmstr118th
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Woods, Jeanne McCarthy
Jun 28, 2016 -

Cook Motor Company responded

Thank you for your kind words even after a mechanical issue that arose. We are grateful that most do understand that mechanical failure may occur and that most of our customers choose to purchase extended warranties for the extra protection. Thank you for taking time to share you good review, it really means a lot for our business. We look forward to helping you in the future!

May 23, 2016

John is amazing! I was looking for help when I lucked out and found cook motor company! Even on the way to the dealership I wasn't getting my hopes up, but after getti More

by Davidsmithsc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Richburg
Jun 28, 2016 -

Cook Motor Company responded

Thank you David for your positive review and kind words. It really means the world to us to get great feedback. I will let John know that he made a friend and happy customer, and we look forward to seeing you in the future!

May 19, 2016

Fast and Easy Place to Buy a Vehicle! Found a truck we have been looking for on the internet. Sent an email on a Saturday afternoon and got an immediate call back by Jeanne. She was very f More

by KellyB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gulick, Jeanne McCarthy, Dathan Wright
May 20, 2016 -

Cook Motor Company responded

Thank you for your kind words and we are very happy to have been able to fit your truck shopping needs. Thanks for the positive feedback for our great staff. Please let us know if we may be of assistance in the future.

May 17, 2016

Good salesmen but bad quality in car. I had a wonderful experience buying my new acadia. But only had it 2 weeks and it wouldn't shift anymore so i called them and i had it towed to them. More

by D.Butler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill
Jun 28, 2016 -

Cook Motor Company responded

Thank you for your recent purchase and we do again apologize for any inconvenience we may have caused in this handling this matter. Our full intention is that we sell a quality pre owned auto, but sometimes mechanical failure can occur. We only hope that the Good Will repairs that we have performed at no cost to you have made a better outcome of this situation, and again apologize for any inconvenience this may have caused.

May 05, 2016

Fast, Friendly and sticks to their word!!! Our Salesman, John was very friendly and personable and wasn't trying to just to sell us a vehicle, He cared and took time to know us. More

by cee cee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Woods, John Richburg
May 20, 2016 -

Cook Motor Company responded

Thank you for sharing your experience. John will be delighted to hear of your great experience. We look forward to helping in the future.

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