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Cook County Ford Inc - Service Center

Adel, GA

4.8
146 Reviews

146 Reviews of Cook County Ford Inc - Service Center

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February 10, 2022

Cook Ford is just the best the service department when in with a fuel filter problem they were able to get it in within an hour I left it over night so they could put new tires on and what a deal they had on More

by SOUTHERJD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Cook County Ford Inc responded

Thank you for sharing your experience with us, JD! We’re glad that everything worked out for you and look forward to seeing you again soon! -Kyle H., General Sales Manager

January 25, 2022

Cook county Ford service department is the BEST! Customer is always number one! Would recommend to everyone! More

by Kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Cook County Ford Inc responded

Kay, we appreciate the kind words and would love to help all of the friends you send our way! Thanks again for your patronage! -Kyle H., General Sales Manager

January 19, 2022

Best place to have my car service good and friendly people .. Always surprises me with my car watch and vacuum 😀 More

by chiquitajr72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Cook County Ford Inc responded

We appreciate your continued business and the great review! Please come see us again very soon! -Kyle H., General Sales Manager

January 14, 2022

Good people. Very friendly and fairAnd knowledgeable. Good people. Very friendly and fair And knowledgeable. Good good good good good good good More

by howard_moore66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Cook County Ford Inc responded

Thank you! You are too kind! We appreciate your support and look forward to lending a hand again! -Kyle H., General Sales Manager

January 05, 2022

Love dealing with Cook County Ford. Great employees!! When my car needs to be serviced, they will pick up my car and return to me. This is very convenient. More

by PALLEN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Cook County Ford Inc responded

Thank you for sharing with us! We like making our customers happy and we're glad that we could accommodate! Let us know when you need to schedule to have it picked up again! -Kyle H., General Sales Manager

December 19, 2021

Vehicle was ready as promised , Service manager came to my house to replace the battery More

by Rambler1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2021 -

Cook County Ford Inc responded

Excellent! We’re happy to hear that it worked out for you so that Chuck could save you some time and money! We you need us again, we’re just a phone call away! -Kyle H., General Sales Manager

December 18, 2021

Cook county ford employees from top to bottom are always willing to help and service the customer’s needs!! More

by dqtamga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kendrick
Dec 19, 2021 -

Cook County Ford Inc responded

We appreciate you saying that! We do make a great team! Let us know when you need anything again! -Kyle H., General Sales Manager

December 14, 2021

Wes is just the best when I call for service he always makes it happen thanks for all the hard work More

by SOUTHERJD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2021 -

Cook County Ford Inc responded

We think a lot of Wes too and are glad you took the time to share with us! Thank you for your business, J.D. Please call again soon! -Kyle H., General Sales Manager

November 25, 2021

Great service! Great people! Thank You Cook County Ford! Adel Baby! Ford Bronco Sport! Yes! More

by shawkim66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Cook County Ford Inc responded

Thank you for sharing, Kim! It's always a pleasure! Your Bronco Sport is just as pretty as the day it left the lot! -Kyle H., General Sales Manager

November 04, 2021

It was time to perform my first routine maintenance on my new 2020 Ford F-150 pickup truck. I called Cook County Ford and scheduled an appointment. I took my truck in and they serviced it and washed it and I More

by Chipno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Cook County Ford Inc responded

We're happy to hear that you were in and out in no time! Please go through that same simple procedure the next time you're in need of a service! -Kyle H., General Sales Manager

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