Back

Cook County Ford Inc - Service Center

Adel, GA

4.8
146 Reviews

146 Reviews of Cook County Ford Inc - Service Center

Sort by
June 13, 2022

Nicest place to deal with! Friendly staff! I came in at the last minute and they still managed to take care of my car! More

by CASEYMURPHY14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Cook County Ford Inc responded

Thank you for sharing your experience with us, Casey! We are happy that we were able to help you out and get you back on the road! Please schedule your next service with us again soon! -Kyle H., General Sales Manager

June 10, 2022

you can count on Chuck and Wes in the service department. Greg and Brandon and the team will take care of you. Best Ford Dealer in the South East! More

by BRIANRAYFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Southerland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kendrick, Trent Williams
Jun 10, 2022 -

Cook County Ford Inc responded

Thank you for the kind words, Brian! We appreciate your support for our entire team and look forward to taking care of your sales and service needs again in the near future! -Kyle H., General Sales Manager

May 26, 2022

They were courteous They were prompt They were knowledgeable Their pricing was reasonable Will go back More

by FO190853
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Cook County Ford Inc responded

Thank you for those kind words! We really do appreciate you for taking the time to share with us and look forward to seeing you again soon! -Kyle H., General Sales Manager

April 28, 2022

Excellent timely service. I was Greeted when I walked in and checked on while waiting. More

by ernie.phillips
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Cook County Ford Inc responded

Thank you for sharing your experience with us, Ernie! We try to make everyone feel at home and never forgotten so this was great to hear! Come see us again soon! -Kyle H., General Sales Manager

April 19, 2022

Done everything they said. The wait time for parts was a huge problem that caused me to loose work time with my truck. More

by trey6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Cook County Ford Inc responded

Thank you for your patience, Trey! We agree that there is definitely an issue with obtaining parts and products now but we are glad that you hung in there until we could get them in for you. We appreciate you for letting us take care of your service needs and hope you'll come back again! -Kyle H., General Sales Manager

April 08, 2022

They got me in same day for service and I was in and out in an hour…very fair price too. More

by themason_5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Cook County Ford Inc responded

We're happy to hear that you were pleased with your visit! Please call on us again soon! -Kyle H., General Sales Manager

April 02, 2022

Wes was friendly,courteous,and listened to my request on service. My appointment was on time and work was done in a timely and professional manner. It's a great place to have work done. More

by DJSHERLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Cook County Ford Inc responded

It is great hearing from you! Wes is a vital asset to our business and we are proud to hear about your experience! Please let us know when you need us again! -Kyle H., General Sales Manager

March 07, 2022

Professional service, Fast, used my rewards to pay for oil change & rotate tires. Staff always friendly & professional. More

by flossylucy2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My husband took my truck for me he reported great service
Mar 07, 2022 -

Cook County Ford Inc responded

We love FordPass Rewards just as much as our customers. It is a convenient way to pay for services with us and just like our friendly staff, it's here to stay! Let us know when you need us again! -Kyle H., General Sales Manager

February 28, 2022

Great staff there at Cook County Ford, I'm always very happy and pleased with service I receive from these guys. More

by KWEEKS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Cook County Ford Inc responded

We appreciate the kind words and thank you for your business! We're right here when you need us again! -Kyle H., General Sales Manager

February 16, 2022

Cook county ford has Friendly staff and great professional service that I can always trust. More

by DPURVIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Cook County Ford Inc responded

Thank you for your business! It is always a pleasure seeing you! Please let us know when you need a hand again! -Kyle H., General Sales Manager

...
8
...