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Cook County Ford Inc - Service Center

Adel, GA

4.8
145 Reviews

145 Reviews of Cook County Ford Inc - Service Center

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September 13, 2019

Job well done Always find employees and owner knowledgeable, efficient, friendly and easy to relate to. Have purchased from and dealt with Cook County Ford for yea More

by wbe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2019 -

Cook County Ford Inc responded

Thanks for taking the time to leave us a review. We are sorry that we couldn't earn a complete 5-star rating from you and would love the opportunity to find out what we could do to better serve you the next time. Please reach out to us at your earliest convenience, (229)896-7411. Thanks Again! -Kyle H., General Sales Manager

September 13, 2019

2014 F150 Service Always have a great experience at Cook County Ford. The service department is great to work with. They take care of all my vehicles needs. I totally r More

by steve.simmons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2019 -

Cook County Ford Inc responded

We appreciate your wonderful review, Mr. Steve! It's always a pleasure having you in the dealership! We look forward to serving you again soon! -Kyle H., General Sales Manager

September 10, 2019

F-250 service Service dept. as usual did a fantastic job on servicing my F-250. They are very professional! Chuck and Wes always go the extra mile to be sure the cu More

by F-250 Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2019 -

Cook County Ford Inc responded

Thank you for your business! Great customer service is our dealership's top priority! Chuck and Wes certainly share that philosophy and it shows! Thanks again! -Kyle H., General Sales Manager

August 19, 2019

Excellent!! 10 start service Very friendly , the staff are always knowledgeable, excellent customer service. You can wait for your vehicle, complimentary coffee, drinks and TV. y More

by AURORA.ARIAS95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny May
Aug 20, 2019 -

Cook County Ford Inc responded

It's always great to hear this from our customers! We appreciate your business and look forward to having you in our customer lounge again soon! -Kyle H., General Sales Manager

August 15, 2019

EXCELLENT!!!! Chuck and Wes in the service department are awesome!!! Always friendly and great service at Cook County Ford!! I love everyone there!!! I have been do More

by Belinda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2019 -

Cook County Ford Inc responded

25 years!! Wow, how time flies!! Thank you for your business and continued support! It's always a pleasure! -Kyle H., General Sales Manager

August 08, 2019

FIVE STAR SERVICE Very friendly and knowledgeable staff! This is the only place in South Georgia to take your vehicle in for service. I love the car wash. More

by Melanie B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2019 -

Cook County Ford Inc responded

We appreciate your business and the high praise! Please come back to see us again soon! -Kyle H., General Sales Manager

June 14, 2019

a great time was nice and helpful. would love to hope others find it the same way. was not to long there. washed my car after it was serviced. More

by EGRI789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny May
Jun 21, 2019 -

Cook County Ford Inc responded

Thank you for your business! We love taking care of our customers and look forward to servicing your ride again in a few months! -Kyle H., General Sales Manager

June 01, 2019

Great Service Department I have always had my service done there with all four of our vehicles. My truck has over 250K miles! I realized just how good I have it there when I r More

by R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2019 -

Cook County Ford Inc responded

Thanks for sharing this with us! We feel that our Service Department is second to none and are glad to hear that you trust our staff! We are always glad to help and thankful for your loyalty on all four vehicles! -Kyle H., General Sales Manager

May 14, 2019

Problems with 2009 F-150 Lariat Wes and Chuck are consummate professionals. They are very good at what they do and instill confidence in the customer about what is required to get t More

by Floyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2019 -

Cook County Ford Inc responded

First off, you are certainly not a pest. Thank you for your patience and understanding. We are excited about your outcome too! Thanks again for trusting our Service Dept! We’re looking forward to helping out again soon! -Kyle H., General Sales Manager

May 07, 2019

Excellence! Chuck and Wes have been nothing but exceptional in their service! They are patient with me when I have requests or questions concerning my vehicle. Th More

by khsurrency
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2019 -

Cook County Ford Inc responded

Thank you for coming to see us! We are proud of our service department and love it when someone brags on them! Thanks again -Kyle H., General Sales Manager

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