Back

Cook County Ford Inc - Service Center

Adel, GA

4.8
145 Reviews

145 Reviews of Cook County Ford Inc - Service Center

Sort by
December 21, 2024

I am very pleased with the professional service that I receive. for our Ford Edge.. More

by Greg Mudd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Cook County Ford Inc responded

Thank you for choosing our place to take care of your Edge! We look forward to helping you again! -Kyle H., General Sales Manager

December 19, 2024

My oil change was completed in a timely manner. They came and hit my car from work to complete another upload for for my module and returned it before I got off work. More

by PFULGHUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Keigans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Cook County Ford Inc responded

We’re glad that you were able to stay at work while we got your car all fixed up! We love it when a plan comes together. Thanks again! -Kyle H., General Sales Manager

December 19, 2024

Great service awesome place to bring your vehicle in for routine/regular maintenance work staff are extremely nice More

by jameskeeffe8457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Cook County Ford Inc responded

We appreciate the kind words, James! It really means a lot! Come back soon! -Kyle H., General Sales Manager

December 12, 2024

Service was terrible. They did not fix what was broken on the car. Lack of communication More

by ntjchamp62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Graham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Cook County Ford Inc responded

We’re sorry that you had an issue with your first visit to us because of a defective part. Now that we replaced it under warranty, please let us know if you have any more issues. -Kyle H., General Sales Manager

November 29, 2024

Excellent service from excellent people! ! We are always pleased when we deal with both the service and sales department! More

by moorerfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Southerland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

Cook County Ford is where it’s at! Those guys are the best! Adel Baby! More

by PEPSIGAL_30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

I always have the best experience at this Ford dealership. Customer service is friendly and the brake job on my car was professional. More

by KATBABE6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

Superior, elite customer service! ! I have purchased many vehicles from Cook County Ford because of the exemplary service they give!! I will purchase from them in the future as well! More

by KWATSON1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Southerland
October 21, 2024

Courteous, professional people. Service is always fast and on time. Scheduling is just a simple phone call More

by unixolutions
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Huckaby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

I had an 8:00 AM appointment for a rear brake job. My truck was taken back on time and the service was completed in just over an hour. By 9:15-9:20 I was on my way to work! Good Experience! More

by TKBUSSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...