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Cook County Ford Inc

Adel, GA

4.9
341 Reviews
When you shop for a new car, we know you have a choice in dealerships. That's why we offer bottom-line prices on every vehicle on our lot. Since 1993, customers have never had to haggle over the cost of their new car or suffer from sticker shock. Our staff is non-commissioned, so you can trust us to help you find the vehicle that's best for you. The good folks at Cook County are the proud 15-time recipients of the Ford President's Award. What does this mean to you? You can expect outstanding customer service and satisfaction from our team. We are going to exceed your expectations in every department — every day.
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1000 S Hutchinson Ave

Adel, GA

31620

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Showing 341 reviews

January 03, 2025

We have had the opportunity to work with Cook County Ford for several years and are very satisfied with the service we have experienced, from purchasing our vehicle to the excellent service department. Thank More

by titusaycock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Southerland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : West and Zac
Jan 04, 2025 -

Cook County Ford Inc responded

We appreciate all the many years of support! You know that we’re always just a short trip or phone call away! See you soon! -Kyle H., General Sales Manager

December 21, 2024

I am very pleased with the professional service that I receive. for our Ford Edge.. More

by Greg Mudd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Cook County Ford Inc responded

Thank you for choosing our place to take care of your Edge! We look forward to helping you again! -Kyle H., General Sales Manager

December 20, 2024

Everyone was very nice an ready to help in every way possible definitely a great experience More

by holland.sarah1988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Southerland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dexter Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria Miller
Jan 04, 2025 -

Cook County Ford Inc responded

Thank you for sharing your experience with us, Sarah! Please let us know when we can help you again! -Kyle H., General Sales Manager

December 19, 2024

Those who help me and work with threw the process from sale to finnish amazeing More

by bobbystalvey75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Southerland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dexter Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Cook County Ford Inc responded

We’re excited to hear about your experience and look forward to seeing you again soon! -Kyle H., General Sales Manager

December 19, 2024

My oil change was completed in a timely manner. They came and hit my car from work to complete another upload for for my module and returned it before I got off work. More

by PFULGHUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Keigans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Cook County Ford Inc responded

We’re glad that you were able to stay at work while we got your car all fixed up! We love it when a plan comes together. Thanks again! -Kyle H., General Sales Manager

December 19, 2024

Great service awesome place to bring your vehicle in for routine/regular maintenance work staff are extremely nice More

by jameskeeffe8457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Cook County Ford Inc responded

We appreciate the kind words, James! It really means a lot! Come back soon! -Kyle H., General Sales Manager

December 12, 2024

Service was terrible. They did not fix what was broken on the car. Lack of communication More

by ntjchamp62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Graham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Cook County Ford Inc responded

We’re sorry that you had an issue with your first visit to us because of a defective part. Now that we replaced it under warranty, please let us know if you have any more issues. -Kyle H., General Sales Manager

December 05, 2024

Great people. Good place to purchase a vehicle, they make process easy with no pressure. More

by Beckyw66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dexter Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2024

Great customer service! !! Brandon is a excellent sales rep. He was very knowledgeable and friendly. A great pickup buying experience from a great dealership. I would recomme More

by FLATLANDAGENCY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Southerland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2024

Excellent service from excellent people! ! We are always pleased when we deal with both the service and sales department! More

by moorerfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Southerland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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