Contemporary Automotive - Service Center
Milford, NH
88 Reviews of Contemporary Automotive - Service Center
these guys are the best, they make things happen, every time i go there for service they do everything they can to make , they things go smooth and make me feel comfortable of the work beign done,they ma time i go there for service they do everything they can to make , they things go smooth and make me feel comfortable of the work beign done,they make the dealership feel more like a family then a place to spend your money More
I have been very pleased in all my dealings thus far with Contemporary. Both Bill and Duane are always very courteous and helpful. They have gone out of their way to answer my questions. I always feel wel Contemporary. Both Bill and Duane are always very courteous and helpful. They have gone out of their way to answer my questions. I always feel welcomed and that my business is valued at Contemporary. The service department is very honest, and they have convienient hours. Their prices are in line with what I would pay elsewhere. It is very refreshing to deal with an honest and friendly dealership!!! When I need to purchase my next vehicle I will purchase it from Contemporary. I would also like to note that my dad just purchased a 2008 Caravan and was treated very well and feels he got a fair deal. His salesman Jim is very friendly, helpful and honest. More
I was in a crunch for time to get my service done before going on a trip. Bill was able to get me in, do the work, and did it with a smile. He did all the work needed by reviewing the car history and know going on a trip. Bill was able to get me in, do the work, and did it with a smile. He did all the work needed by reviewing the car history and knowing what was needed. In and out without a hitch. More
The Parts Department is one of the best in NH. They answer the telephone in a manner that reflects their professional nature. They are polite, cordial and willing to assist. Stephen and Angie are abl answer the telephone in a manner that reflects their professional nature. They are polite, cordial and willing to assist. Stephen and Angie are able to answer questions about parts and vehicles. The staff seems to enjoy their work environment. More
I have used the service department of Contemporary Chrysler for many years for their service. I have an "03 Jeep Wrangler Rubicon and an '01 PT Cruiser. I have also used them to service my last car - Chrysler for many years for their service. I have an "03 Jeep Wrangler Rubicon and an '01 PT Cruiser. I have also used them to service my last car - an older '89 Jeep Wrangler as well. This was the first place that I have ever used a dealership service department for service on my cars because I always believed them to be overpriced in comparison to a repair shop. I have always felt fairly treated at the Contemporary Chrysler service department - fair prices, nice and friendly service people, easy to schedule appointments or get walk-in service, nice waiting area, good follow-up phone calls, e-mails, etc. Many times they have helped me out without charge even on some minor questions and service (pulling fuse plug, spare tire locking nut, etc.) But until my last service issue, I was just content with the service department, but I just thought it was a just the way every place was. The issue started in March when they replaced the front brake pads. I smelled hot brakes immediately and it just kept getting worse. I was driving one day a few weeks later and the brakes all but completely locked up and then caught fire. Luckily I was right near Contemporary at the time and drove it in. They had to use a fire extinguisher on the front wheels. But they "fixed" it the next day and I was off. Not long after, the same thing repeated itself with the brakes feeling engaged and the same strong smell of overheated brakes. I took the Jeep in immediately and after servicing the brakes for the third time I was hit with a service bill for $372.00 for calipers and hoses. I was not very happy with this as I felt that their initial repair service was the cause for the overheating and the breakdown of the hoses and calipers. Now this doesn't sound like a compliment to Contemporary Chrysler service dept, but it sure is. After voicing my concern and skepticism, the Service Manager at Contemporary, John Bisset reviewed their service records (they keep great service records, by the way) listened to my concerns and was willing to cover the cost of the repair. (Although being totally fair about it, I settled for a $200 credit for future service.) This kind of service doesn't happen often and I have to commend John Bisset and his staff for their service attitude and respect for the customer. I will continue to support their dept and give them the highest respect. Sometimes service things go wrong, but it's how you handle it that brings in repeat customers and great word-of-mouth support. The only reason I did not rate them a bit higher in customer service and overall experience was that I first had to get upset when dealing with the front line service people who would not listen to my concern and just wanted to talk down to me and tell me I had no valid point. But overall, I would HIGHLY recommend this service department for any make and model vehicle they service. Thank you for the considerate handling of this issue, John and Contemporary Chrysler. You have a loyal customer for life. More
My 04 Town & Country water pump started leaking and Matt talked straight to me (no bull no talking down, and no scare tatics) and then helped my diagnose the problem. By visiting a Minivan site on the net I talked straight to me (no bull no talking down, and no scare tatics) and then helped my diagnose the problem. By visiting a Minivan site on the net I found out that this repair is usually covered under the Power Train Warrenty, which made things even better to accept. They both were great people to work with and it was a pleasant repair experience. I would recommend this dealer's service and parts dept to anyone. They are REALLY trying to do things right. If more USA dealers operated this way more USA products would get higher ratings in the various mags and e-net sites. More
I have been coming to Contemporary for 12 years and I would not go anywhere else. In those 12 years of servicing my vehicles, I have also purchased 7 vehicles. The entire staff at Contemporary are the would not go anywhere else. In those 12 years of servicing my vehicles, I have also purchased 7 vehicles. The entire staff at Contemporary are the best anywhere. Bill Walker is my primary contact in the service department and he always goes the extra mile to make sure my vehicle is running in the best condition possible. All of the technicians are also well trained and trustworthy. Steven Francoeur, in sales, has been my contact in the sales department for many years now. He is incredibly knowledgeable and constantly has my best interests in mind. I would and do recommend Contemporary to my family and friends. They are without a doubt, the best dealership to do business with! More
Angie,Mark,And Steve in parts are always willing to go the extra step to find the Correct parts,Best Parts Department in the Area,Even if parts are not in stock they will help locate the closest dealer wi the extra step to find the Correct parts,Best Parts Department in the Area,Even if parts are not in stock they will help locate the closest dealer with the parts that are needed,always good about calling back with price quotes and status updates if parts are back ordered. More