Connell Chevrolet

I brought my car to Connell Cheverolet in Costa Mesa under warranty with transmission problems. I have the GM8L90 that is in the class action lawsuit. 03-20-2023 dropped off. 53,856 miles. they sai under warranty with transmission problems. I have the GM8L90 that is in the class action lawsuit. 03-20-2023 dropped off. 53,856 miles. they said they repaired the transmission. 04-26-2023 picked up 04-27-2023 back to dealer check engine light 05-12-2023 back to dealer check engine light 54,458 06-06-2023 back to dealer check engine light 55,348 04-08-2024 back to dealer. transmission problems 62,060 (no longer in warranty) they put in a wiring harness charged $1200.00. beg fight cry refunded for misdiagnosos 04-12-2024 picked up 04-24-2024 same transmission problem back to dealer 53,856. they want $3,528.00 to diagnose. beg fight cry 06-25-2024 Picked up. no charge, faulty part. 11-15-2024 transmission problems. no response from dealership lol 12-05-2024 Connell says they won't help me. My father worked for GM, ironically in the complaint department for people just like me until he died from a heart attack at age 52. Never missed a day of work. A properly rebuilt transmission should last between 100,000-200,000 miles. This is the third time I've had the same problem in a year. They must lose money on these big warranty repairs, I was a bit stunned to be treated so poorly. More

Great car buying experience. The team at Connell Chevrolet made me feel comfortable and informed during the whole process. The team at Connell Chevrolet made me feel comfortable and informed during the whole process. More

always great service with fair prices. super communication and quick turnaround when needed. parts department is great as well super communication and quick turnaround when needed. parts department is great as well More

Great experience! Tim Connell took the time to explain and make the deal happen! Great customer service and support. Thank you! Tim Connell took the time to explain and make the deal happen! Great customer service and support. Thank you! More

My car buying Experience at Connell Chevrolet was no less than exceptional. From the moment I stepped into the dealership, the atmosphere was welcoming, and the showroom impeccably maintained, setting t less than exceptional. From the moment I stepped into the dealership, the atmosphere was welcoming, and the showroom impeccably maintained, setting the stage for a professional and straightforward process. Tim Connell, who guided me though my purchase, was nothing short of phenomenal. He demonstrated an unparalleled level of expertise and patience, taking the time to understand my needs and preferences without rushing me into a decision. His product knowledge was impressive, providing detailed insights into each vehicle's features, performance, and safety, which helped me make an informed choice. The dealership staff made the buying process incredibly convenient, handling paperwork efficiently and transparently. They explained each step of the process in clear, understandable terms, ensuring I was fully aware of all my options without feeling overwhelmed by jargon or pushy sales tactics (which unfortunately I experienced while visiting other Chevy dealership in Orange County). Tim Connell and Connell’s staff demonstrated a commitment to excellence, making me feel valued and respected as a customer. It was evident that customer satisfaction is their top priority, and they go above and beyond to deliver a seamless and enjoyable car buying experience. I cannot recommend Connell Chevrolet enough to anyone looking for a new vehicle. A huge thank you to Tim Connell, Stephanie Leon and the entire team for making my car buying experience not just convenient, but truly exceptional. More

The absolute worst dealership I’ve ever done business with. I’ve purchased over 42 cars for my rental car company and will never buy from Chevrolet ever again because of this dealership. We bought a 21 C with. I’ve purchased over 42 cars for my rental car company and will never buy from Chevrolet ever again because of this dealership. We bought a 21 Corvette LT3 for our company less than a year ago and the vehicle has given us nothing but problems. This franchise is completely unaccountable. Especially the service manager John Calvert. I have already paid for diagnostics on this particular vehicle for the issue this car has been having and the dealership has yet to fix the issue. Yet I’ve bought the car back 3 times now. The second time they didn’t charge me for the issue. Now the car is still having the same issues and they refuse to work on the car because I am unwilling to pay another $222 diagnostic fee for an issue they did not fix. This is unacceptable and I will not be buying from Chevrolet again. More

Very positive experience overall with the purchase of a new vehicle,Chris was a pleasure to work with. new vehicle,Chris was a pleasure to work with. More

They were friendly helpful and honest. I really appreciate the patience and the help they provided for me along with going through the features it has. I really appreciate the patience and the help they provided for me along with going through the features it has. More

Brian was amazing and made the car buying experience so easy! He got me exactly what I wanted! easy! He got me exactly what I wanted! More