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Conley Subaru

Bradenton, FL

4.6
980 Reviews

816 Cortez Rd W

Bradenton, FL

34207

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Showing 980 reviews

August 16, 2023

They seem to think that answering calls in the service center is not required. Took 3 days of calling, then finally going through sales in order to make an appointment for recall work. the questions below More

by freiend
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Vazquez, James Jones, Jessica Reid
Aug 20, 2023 -

Conley Subaru responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

August 15, 2023

They were really nice to deal with and took care of all the things they said they were going to do. Except not fill up my gas tank. Lol More

by carlosgil89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Driscoll, Cary Driscoll, Angel Vazquez
Aug 16, 2023 -

Conley Subaru responded

Thank you, Carlos! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Conley Subaru!

August 15, 2023

My salesperson was Rocky and he was FANTASTIC! It was a great experience all the way around! More

by Bigfoot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerame Nadeau
Aug 16, 2023 -

Conley Subaru responded

Thank you so much for choosing Conley Subaru! Congrats on your new purchase, and let us know if we can be of any more assistance!

August 12, 2023

STILL WAITING FOR ADVISORS CALL AND COPY OF INVOICE OF WORK DONE STILL WAITING ON PAINT CONCERN ON HOOD OF CAR More

by sammybella2215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MOSES LORAY
Aug 13, 2023 -

Conley Subaru responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

August 11, 2023

Service is easy to schedule, accurately executed, and completed in a timely fashion. Service managers are friendly, honest, and leave decisions up to the customers. A god shop! More

by mscott.1of8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses Lordy
Aug 13, 2023 -

Conley Subaru responded

Thanks for sharing about your experience with Conley Subaru. Moses and our team appreciate your business and hope to see you again soon!

August 11, 2023

The service crew is the best. Always attentive and friendly. My wait was easy. Had a nice cup of coffee while I waited. More

by jalexandermoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Vazquez
Aug 13, 2023 -

Conley Subaru responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear Angel delivered such a great experience!

August 08, 2023

Car immediately had trouble, more miles than advertised, keys broken. Spent most of the first week with my car in their shop, and the radio still doesn’t work right. Haven’t bothered taking it back because More

by jnevinspt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Driscoll
Aug 12, 2023 -

Conley Subaru responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

August 05, 2023

Shipment of the cover (fuse box) was delayed. Angel updated me when the part was received at the shop. More

by jojmarpen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Vazquez
Aug 09, 2023 -

Conley Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Angel met your expectations. Thank you again for choosing Conley Subaru, we look forward to having you as one of our valued customers for many more years to come!

August 04, 2023

A good experience just entering the show room. The sales team is knowledgeable and available to answer my questions. Good people, good cars produced a confident attitude that I came to the right More

by jbusch10
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rocky A., Howard Brooks
Aug 04, 2023 -

Conley Subaru responded

It's fantastic to hear that Howard and Rocky provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Conley Subaru!

August 04, 2023

Fantastic customer experience, fast and courteous definitely recommended for anyone needing service for their car. More

by AviesVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Vazquez, James Jones, Jessica Reid
Aug 04, 2023 -

Conley Subaru responded

Thank you for your business and this review. We're happy to hear Angel, James, and Jessica were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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