Conley Subaru
Bradenton, FL
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I had my Oil changed and my tires rotated. Customer service was great but your service team did not put the necessary tire pressure in any tires. They left them at 30 pounds. Customer service was great but your service team did not put the necessary tire pressure in any tires. They left them at 30 pounds. More
If you are out of state and looking for a Subaru, please save yourself the headache of buying from here. They are not prepared to sell vehicles online, even if they advertise it on the website. We purcha save yourself the headache of buying from here. They are not prepared to sell vehicles online, even if they advertise it on the website. We purchased a used 2023 Subaru from this dealer in August. The dealer was either uninformed or dishonest when I asked about the turn around time on buying from out of state/online. I was upfront with them about our needs for a vehicle in a short period of time and they assured me that it would take several days. The salesmen claimed to have sold plenty of cars this way. Well, several days came and went and we were without paperwork for a car we had a deposit on. Only after two weeks of lack of communication from the sales guys and finance guy did the general manager inform us this process takes typically 12-15 business days. Nothing about this purchased was online except for looking at the vehicle pictures. All of the paperwork had to be sent via UPS. I have singed plenty of legal documents with Docu-sign, but apparently this dealer can't figure that out. Ok, a bit frustrating, but you would expect a UPS Next Day Air package. Nope, this cheap dealer sent the FIRST set of documents 2nd Day Air further delaying the purchase. When the first set of paperwork arrived it was missing the finance package that we asked for. Well, do to some planned travel we asked them to send the 2nd set of documents to our family's home in another state. We were told they would make sure it got to us while we were out of town. Nope, they screwed up and we had to delay a flight out just to catch this paperwork. The day finally came where we could pick up the car. I would fly into town and be at the dealer at 9AM and this was communicated to the dealer. You would think after all this time they would have this car ready to go and get me out of there. Nope, we had to go gas up the car. While filling it up I noticed there was an issue with the Eyesight system. This car was Certified Pre-owned, it shouldn't have a single light on the dash. They had the master tech check the car out and he determined a few codes were the issue. Wrong, 15 minutes into a 10 hour drive home those lights on the dash came back on. My local dealer is telling me it is an $1800 fix. More
Very surprised, as I drove away "Oil Maintenance" light was on. I assumed, incorrectly, the message was just not reset. However looking at the car fax...oil was long overdue was on. I assumed, incorrectly, the message was just not reset. However looking at the car fax...oil was long overdue More
This dealership is wonderful. They are friendly and very accommodating. I have recommended Conley Subuaru to a number of people who have purchased new and used vehicles. They are friendly and very accommodating. I have recommended Conley Subuaru to a number of people who have purchased new and used vehicles. More
As always, the service department is on point. They great you pleasantly and get ready for business.. Once I leave there I am sure that my vehicle has been diagnosed and fixed the way it should be They great you pleasantly and get ready for business.. Once I leave there I am sure that my vehicle has been diagnosed and fixed the way it should be. Keep up the good work. Shout out to Moses and Angel in the service department. More
Jacob Trippy went the extra mile and Christopher Moss is a consummate professional. Jeff, Alan and Chris Conley are class acts. I can’t imagine buying a Subaru anywhere else. a consummate professional. Jeff, Alan and Chris Conley are class acts. I can’t imagine buying a Subaru anywhere else. More
The Service department is always easy to work with when I bring my vehicle in. The Sales department keeps me up to date on the latest updates for my system and the trends with the Subaru vehicles. bring my vehicle in. The Sales department keeps me up to date on the latest updates for my system and the trends with the Subaru vehicles. More
My service appointment went well and my service advisor Jessica was knowledgeable and attentive to my concerns. Great teamwork is evident with each experience I have had working with their Service and P Jessica was knowledgeable and attentive to my concerns. Great teamwork is evident with each experience I have had working with their Service and Parts Departments. More