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Conklin Nissan Hutchinson - Service Center

Hutchinson, KS

4.8
36 Reviews
Call Service Center (866) 413-3305

36 Reviews of Conklin Nissan Hutchinson - Service Center

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October 03, 2024

When scheduling the lady told me it would be a simple reprogramming and I’d be on my way, that was not the case. I ended up sitting in the lobby for 3.5 hours. Very friendly staff but would have been nic More

by Sturner1596
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Pendergrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2024 -

Conklin Nissan Hutchinson responded

Thank you so much for your feedback, we do appreciate it. We apologize for the extended wait time you experienced and any inconvenience this may have caused. We never want our customers to feel like we aren't providing them with the absolute best car service experience they’ve ever had. Should you wish to reach out further, I can personally address your concerns and be reached at 620-662-4467. -Chico Lopez, Service and Parts Director Conklin Nissan Hutchinson

September 25, 2024

Always professional and work to get me in. Wish you were open on Saturdays though. More

by mexitigger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Pendergrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Conklin Nissan Hutchinson responded

We appreciate you taking time out to give your feedback! Our highest priority is satisfying our customers, and we are overjoyed to know that our team made that happen for you. Since we are no longer open on Saturdays, we are more than happy to pick up or drop off your vehicle if you live or work in town. Just let them know when you schedule your appointment. We genuinely thank you for your business and look forward to your next visit! -Chico Lopez, Service and Parts Director Conklin Nissan Hutchinson

September 19, 2024

Just went in for an oil change even when I own a 2019 2500 Ram. About the only place I trust anymore. Even when they told me my battery was pulling less amps and about to go out. And "puff" sure enough a More

by Dennis H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Pendergrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Conklin Nissan Hutchinson responded

Thank you for the fantastic review! We’re extremely grateful for the opportunity to serve you and delighted we were able to provide you with excellent service while you were in. We wish you safe travels Dennis, and we look forward to your next visit! -Chico Lopez, Service and Parts Director Conklin Automotive Hutchinson

September 18, 2024

Service Advisor was prompt and friendly. Always appreciate the attention to detail. Highly recommend this service department More

by coachballm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Kienow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chico Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Overton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Pendergrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2024 -

Conklin Nissan Hutchinson responded

Exceptional customer service is what Conklin Nissan strives to provide our customers with each time they visit. Thank you for taking the time to let us know how we did and for being a part of the Conklin Automotive family. We look forward to your next visit! -Chico Lopez, Service and Parts Director Conklin Nissan Hutchinson

September 18, 2024

They gave us an estimate and stayed with that. I like it when they stay in contact to update progress of repair. Thanks 😊 More

by bikerdad52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Pendergrass
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2024 -

Conklin Nissan Hutchinson responded

Thank you for the excellent rating and review! We’re extremely thankful that you gave us the opportunity to serve you and elated we were able to provide you with excellent service while you were in. We wish you the safest of travels until we see you again! -Chico Lopez, Service and Parts Director Conklin Nissan Hutchinson

September 18, 2024

It took 2:30 hours for an oil change and tire rotation! ! I was not happy with that service. Had other things to do so that messed up our plans. Hope and it better be faster next time! ! Or will be lookin More

by ebyer_1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Lawson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2024 -

Conklin Nissan Hutchinson responded

Thank you so much for your feedback, we do appreciate it. We apologize for the extended wait time you experienced. We appreciate your patience during the unforeseen circumstances which caused your service to take longer than expected. We never want our customers to feel like we aren't providing them with the absolute best vehicle service experience they’ve ever had. Should you wish to reach out further, I can personally address your concerns and be reached at 620-662-4467. -Chico Lopez, Service and Parts Director Conklin Nissan Hutchinson

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