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Conklin Ford Newton

Newton, KS

Overview
Reviews
4.9
65 Reviews
Call Dealership (316) 425-9208

1500 E 3rd St C

Newton, KS

67114

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Showing 65 reviews

January 03, 2025

Customer service is great, but disappointed that I can go to OReilly and the will provide code for engine light for free, dealership charges $220, when they were given code and part to pre-order. I feel like More

by Amurdock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Titus, Matthew Montigny
Report | Print
Jan 07, 2025 -

Conklin Ford Newton responded

Thank you for taking the time out of your day to gives us your feedback! Customer satisfaction is what keeps us going and we encourage you to stop by or give us a call with any questions or concerns you might have. We’ll be standing by to assist you throughout the future and continue to serve your automotive needs with exceptional service you can’t find anywhere else. -Laura Titus, Service and Parts Director Conklin Ford Newton

January 01, 2025

Great customer service and great service department. Service advisor was very helpful and made me feel valued as a customer. More

by garykoehn10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Smith
Report | Print
Jan 02, 2025 -

Conklin Ford Newton responded

We greatly appreciate your feedback, Gary! Our aim is to make sure every customer’s experience is a pleasant and happy one - and we're always thrilled to hear that we've delivered. Thank you again for choosing Conklin Ford, we look forward to having you as one of our valued customers for many more years to come! -Laura Titus, Service and Parts Director Conklin Ford Newton

December 31, 2024

Friendly and helpful service department. Let me know about other things that needed attention. Would definitely go back. More

by Skeeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Smith
Report | Print
Dec 31, 2024 -

Conklin Ford Newton responded

We appreciate you taking time out to rate and review us! Our satisfied customers provide the best advertisement we could ask for. We genuinely thank you for your business and we hope you felt like part of the family during your visit. -Laura Titus, Service and Parts Director Conklin Ford Newton

December 29, 2024

The people were attentive and friendly and helpful. They took great care of us. The vehicle was finished in a timely manner. More

by brian_shores2000@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Titus, Kara Smith
Report | Print
Dec 30, 2024 -

Conklin Ford Newton responded

We appreciate you taking the time to review us! Our service team is working hard every day to ensure our customers are served with the highest quality of customer care, and your feedback helps make that happen. We sincerely appreciate your business Brian, and look forward to your next visit. -Laura Titus, Service and Parts Director Conklin Ford Newton

December 26, 2024

Very happy with my oil change experience. The service advisor lady was very friendly and knew her stuff! I appreciated the new tire quotes. I'll be back. More

by The67062barber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Smith
Report | Print
Dec 26, 2024 -

Conklin Ford Newton responded

Exceptional customer service is what Conklin Ford strives to provide our customers with each time they visit. Thank you for taking the time to let us know how we did and for being a part of the Conklin Automotive family. We look forward to your next visit! -Laura Titus, Service and Parts Director Conklin Ford Newton

December 26, 2024

Went in for alignment. They charged me for alignment even tho they did not fix alignment. They informed it pulled to the right after they aligned it. They should have conta More

by steevg.vasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kara Smith
Report | Print
Dec 26, 2024 -

Conklin Ford Newton responded

We always want our customer's experiences at Conklin to be the best and would like to discuss this with you further. At your convenience, please contact me at 316-283-1220. Thank you for your time and we sincerely apologize that you had a bad experience while you were here. We look forward to hearing from you so that we can find a resolution. -Laura Titus, Service and Parts Director Conklin Ford Newton

December 22, 2024

We had a couple if our vehicles serviced there. They were great to work with and had good prices. More

by Jeremywills39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Smith
Report | Print
Dec 23, 2024 -

Conklin Ford Newton responded

We really appreciate you taking the time to review us, Jeremy! Your word-of-mouth praise is all we could ask for. It was our pleasure to work with you and make sure your Ford is in good shape. We genuinely thank you for your business and look forward to your next visit! -Laura Titus, Service and Parts Director Conklin Ford Newton

December 22, 2024

Very accommodating and easy to work with! Nothing but great experiences each time! We have been very pleased! More

by jkwise19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Smith, Matthew Montigny
Report | Print
Dec 23, 2024 -

Conklin Ford Newton responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please don’t hesitate to stop by or give us a call with any questions or concerns you might have. We genuinely thank you for your business and we look forward to serving you again in the future! -Laura Titus, Service and Parts Director Conklin Ford Newton

December 21, 2024

Each person I encountered was attentive and listened to my concerns about my car and also worked diligently to locate me a loaner car because the appointment was accidentally written down for the wrong day More

by DD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie, Kara Smith, Matthew Montigny
Report | Print
Dec 23, 2024 -

Conklin Ford Newton responded

Thank you so much for your feedback, DD! We take pride in going above and beyond to ensure our customers experience 5-star service and care. We’re delighted to see we delivered, and apologize for the mistake. Your business is truly appreciated, and we look forward to your next visit! -Laura Titus, Service and Parts Director Conklin Ford Newton

December 17, 2024

They were very friendly and helpful during the servicing of my vehicle. Great professionalism in their conduct as well More

by intemannkj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Smith
Report | Print
Dec 17, 2024 -

Conklin Ford Newton responded

We appreciate you taking time out to give your feedback! Our highest priority is satisfying our customers, and we are overjoyed to know that our team made that happen for you. We genuinely thank you for your business and look forward to your next visit! -Laura Titus, Service and Parts Director Conklin Ford Newton

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