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Conklin Chevrolet Newton - Service Center

Newton , KS

4.7
151 Reviews

151 Reviews of Conklin Chevrolet Newton - Service Center

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August 31, 2022

The service dept is very well operated and customer service is their main concern. Have been doing business with Conklin for 30 years. More

by Hammwr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service adviser
Sep 02, 2022 -

Conklin Chevrolet Newton responded

We really appreciate your loyalty to our service department and really appreciate the great review! Dave Pickens - Service Director Conklin Newton

August 30, 2022

Terrible service department. Will never go back for service again . A simple oil change and tire repair 1 hour 45 minutes. More

by Larry Joe Wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Sep 02, 2022 -

Conklin Chevrolet Newton responded

I am sorry to hear that it took that long Larry and that is not standard practice. Occasionally an appointment may take a little longer if it is around lunch time and we try to mention that to everyone when they make the appointment. Hope you will consider giving us another chance to earn your business. Dave Pickens - Service Director Conklin Newton

August 25, 2022

I took my truck to Conklin because the transmission was out. The guys in the service shop we’re honest thorough and kept me in the loop. They got me a new transmission as fast as I could and had it install More

by Jamesstewart1510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember the guys names but I would give them five stars.
Aug 26, 2022 -

Conklin Chevrolet Newton responded

Thanks you James for the very kind review and we really appreciate your business! Dave Pickens - Service Director Conklin Newton

August 18, 2022

Worked with parts dept contact trying to get updates. Was reluctant to provide any info other than when vehicle was done we would be contacted. Even said we could come get vehicle and take it elsewhere. More

by Larry Krueger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Norstedt and Laura Titus
Aug 26, 2022 -

Conklin Chevrolet Newton responded

I appologise for your experience and will personally look into this. Please feel free to reach out to me directly at 316-283-1220 if you would like to discuss further. Dave Pickens - Service Director Conklin Newton

August 17, 2022

Conklin Cars, Newton, KS provided quick service, answered all of my questions and had my car ready sooner than I expected. They also provided cost estimates for future work that I need. I was very satisfie More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Delgadillo, Laura Titus, Dave Pickens, Taleigha Funk
Aug 18, 2022 -

Conklin Chevrolet Newton responded

Thank you John for the great review! Please let us know if we can assist you any further. Dave Pickens - Service Director Conklin Newton

July 24, 2022

Great customer services! ! Very polite and helpful. Keep up the good work. I will tell my friends. More

by Sony
Customer Service
Recommend Dealer
Yes
Employees Worked With
Matt Montigny
Jul 29, 2022 -

Conklin Chevrolet Newton responded

We really appreciate your business! Please let us know if we can assist you with any of your future vehicle needs. Brandon Schill - General Manager Conklin Newton

June 23, 2022

Service on my vehicle began at the time of my appointment. Tires were also checked for need of rotation; it wasn't needed so they didn't do it. Always appreciate the car wash!! More

by Hand Bell
Recommend Dealer
Yes
Employees Worked With
Didn't get name
Jun 30, 2022 -

Conklin Chevrolet Newton responded

We really appreciate your business and thanks for taking the time to leave us this very nice review! David Pickens - Service Director Conklin Newton

June 15, 2022

They are horrible and are liars. They don’t do what they say they are going to do. They will not call you back to follow up. They tell you it will cost one thing and then not even fi More

by Jsingram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Pickens & Matt the service advisor
Jun 16, 2022 -

Conklin Chevrolet Newton responded

Thank you for sharing your experience with us and we do appreciate it. I will personally be locking into this situation because we strive to provide the highest quality service for our customers, and we value your business. Should you wish to reach out further, I can personally address your concerns and be reached at 316-283-1220. -Dave Pickens, Service Manager Conklin Cars Newton

June 14, 2022

Staff at Conklin are efficient giving prompt service the waiting room is quite comfortable with coffee and snacks More

by gjones11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Montigny
Jun 16, 2022 -

Conklin Chevrolet Newton responded

Thank you for the great review and we appreciate your business! David Pickens - Service Director Conklin Newton

May 26, 2022

They did not see my headlight was out but I knew it was not good More

by Lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jun 03, 2022 -

Conklin Chevrolet Newton responded

Sorry to hear that we missed that and our goal is always complete customer satisfaction. Please feel free to call me directly at 316-283-1220 if you would like to discuss further. Dave Pickens - Service Director Conklin Newton

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