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Conklin Chevrolet Newton - Service Center

Newton , KS

4.7
151 Reviews

151 Reviews of Conklin Chevrolet Newton - Service Center

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October 18, 2024

Usually excellent service, but we didn't get our tires like we thought, and it took a long time, almost 2 hours. More

by rrosales555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Newfer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Titus
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Conklin Chevrolet Newton responded

We are concerned to hear you had a 2-star experience. We aim to provide top-notch service at Conklin, and we value your business. I would be happy to discuss this with you and personally address your concerns. At your convenience, please contact me at 316-283-1220. -Laura Titus, Service and Parts Director Conklin Automotive Newton

October 18, 2024

Excellent and prompt service I always feel secure and safe after being serviced by Conklin. They’re the best thank you. More

by rondadlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Newfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Titus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Conklin Chevrolet Newton responded

Thank you for your very kind review! We aim to build long-term relationships with our customers, making them feel appreciated and like part of the Conklin Automotive family. We sincerely thank you for your continued business and we look forward to seeing you again next time! -Laura Titus, Service and Parts Director Conklin Chevrolet Newton

October 16, 2024

Nicholas Very informative on service & helpful on questions asked. Went above and beyond. Very satisfied. More

by Kundels10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Newfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Conklin Chevrolet Newton responded

We greatly appreciate your feedback! Our satisfied customers provide the best advertisement we could ask for. We genuinely thank you for your business and we hope you felt like part of the family during your visit. -Laura Titus, Service and Parts Director Conklin Chevrolet Newton

October 15, 2024

Good service! Comfortable waiting area. Nice people on a busy Monday morning! I also love that they wash my truck afterwards. Thank you Conklin More

by Traci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Newfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Conklin Chevrolet Newton responded

Thank you for sharing your experience with us, Traci! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please don’t hesitate to stop by or give us a call with any questions or concerns you might have. We genuinely thank you for your business and we look forward to serving you again in the future! -Laura Titus, Service and Parts Director Conklin Automotive Newton

October 11, 2024

Excellent communication with quality work. Really appreciate Matt and the service he represents. I would recommend this service department More

by Pknanney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Titus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Oct 14, 2024 -

Conklin Chevrolet Newton responded

We couldn’t be happier to hear Matt and our team was able to provide you with a great service experience while you were here. Our goal is 100% customer satisfaction and it’s because of feedback like yours that we’re able to do that. Thank you for taking the time to review and recommend us! Please give us a call anytime we can be of assistance. -Laura Titus, Service and Parts Director Conklin Automotive Newton

October 10, 2024

On time, courteous, and professional. They kept me informed and met their promised deadlines. I will return for all my service needs and encourage anyone else to also. More

by bzyrn2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Newfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Titus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Conklin Chevrolet Newton responded

Thank you for your very kind review! We aim to build long-term relationships with our customers, making them feel appreciated and like part of the Conklin Automotive family. We sincerely thank you for your business and we look forward to seeing you again next time! -Laura Titus, Service and Parts Director Conklin Chevrolet Newton

October 08, 2024

The staff were incredibly friendly and helpful! The loaner car fulfilled all my needs and my car was returned to me cleaned and in great working order! More

by marilynannelevitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Newfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerri
Oct 09, 2024 -

Conklin Chevrolet Newton responded

Thank you for the recommendation, Marilyn! It was our pleasure to work with you and we’re standing by to assist you with your Chevy needs throughout the future. So please don’t hesitate to give us a call anytime. Your business is truly appreciated, and we look forward to your next visit! -Laura Titus, Service and Parts Director Conklin Chevrolet Newton

October 01, 2024

I appreciate their flexibility with my work schedule, their willingness to accommodate my needs as a customer. I am very please with their service and would highly recommend them. Thanls’ More

by Monyka
Recommend Dealer
Yes
Employees Worked With
Nick Newfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Titus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who picked up and droop off my car.
Oct 01, 2024 -

Conklin Chevrolet Newton responded

Thank you for the fantastic rating and review! We’re extremely grateful for the opportunity to serve you and delighted we were able to provide you with excellent service while you were in. We wish you safe travels, and we look forward to your next visit! -Laura Titus, Service and Parts Director Conklin Automotive Newton

September 27, 2024

Conklin Service in Newton has always treated me well. I have found them to be honest—never trying to sell me something I do not need. The reason for the 4 out of 5 stars is the limited hours they are ope More

by Arleta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Newfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Titus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Conklin Chevrolet Newton responded

We appreciate you taking time out to give your feedback! Our highest priority is satisfying our customers, and we are overjoyed to know that our team made that happen for you. Since we are no longer open on Saturdays, we are more than happy to pick up or drop off your vehicle if you live or work in town. Just let them know when you schedule your appointment. We genuinely thank you for your business and look forward to your next visit! -Laura Titus, Service and Parts Director Conklin Automotive Newton

September 27, 2024

Dashboard broken during recall repair. Was offered a free oil change to make up for damages. Have yet to receive compensation. More

by jdaniels3185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Newfer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Conklin Chevrolet Newton responded

There are several ways we missed the mark here and I sincerely apologize for that. We strive to provide the highest quality service for our customers, and we do what we can to make things right when that does not happen. Thank you for reaching out; I will be in contact with you soon. Again, I offer my sincerest apologizes and look forward to speaking with you. -Laura Titus, Service and Parts Director Conklin Chevrolet Newton, 316-283-1220

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