Conicelli Toyota of Springfield

I had a friendly and efficient new-car shopping experience at Conicelli Springfield in May 2011, thanks to Mark Paterson’s good listening skills and professional follow-up. Before calling Conicell experience at Conicelli Springfield in May 2011, thanks to Mark Paterson’s good listening skills and professional follow-up. Before calling Conicelli, I had selected the model I wanted in advance, but noticed online that the color I preferred was not in stock at my local dealerships. When I saw one listed at Conicelli, which is about an hour from my house, I looked for a recommended consultant on this website and called Mark directly with the vin number. He located the car and asked me various appropriate questions, then I told him I was on my way. When I arrived, the car had been detailed and was ready for my test drive and purchase, which really expedited the process. Mark explained all pertinent info and answered my questions clearly. Sales manager Brad Heckendahl and finance manager Midge Hecker were very kind as well. Worth the drive – Conicelli was great! More

Buying our new car (Toyota 2011 Highlander) at Conicelli in Springfield was a great experience. Anthony was a pleasure to work with, and the overall process was done very efficiently. Anthony was friendly in Springfield was a great experience. Anthony was a pleasure to work with, and the overall process was done very efficiently. Anthony was friendly but not pushy, and he was very good about staying in communication (returning calls, etc.). More

Sean was very courteous and knowledgeable. He took the time to go over everything with me and he made every effort to accommodate me with my purchase. He basically made the process as smooth as possible. time to go over everything with me and he made every effort to accommodate me with my purchase. He basically made the process as smooth as possible. I would recommend him to anyone in the market for a new or used vehicle. More

The sales person ( Lonnso Eustache )clearly understood my needs and listened to me as the customer. He spent quality time with me and provided options within my budget. He was genuine and made me an offer th needs and listened to me as the customer. He spent quality time with me and provided options within my budget. He was genuine and made me an offer that was much lower than the dealership I had been associated for 15 years. I did not get the typical "sales pitch" and did not feel any pressure to buy a new Corolla. I was impressed with the high number of vehicles that were on the lot. The facility was clean and all of the sales people and admin staff were friendly and professional. I highly recommend Conicelli Toyota. More

Mark and Kurt were great, they are the reason I would recommend this dealership. They made buying a car easy and not stressful at all. Even my wife said that was the calmest I ever was buying a car. They recommend this dealership. They made buying a car easy and not stressful at all. Even my wife said that was the calmest I ever was buying a car. They listened to what I wanted and was looking for and they delivered, which is all anyone can ask. I was well informed on the suv I wanted and they were well informed as well which made the whole process go smooth and quick. It was one of the quickest and easiest new car deals I have ever done. Any question I had they had an informative answer, which made me feel at ease spending my hard earned money there at Conicelli Toyota. I will be back for mt next new car purchase. More

My boyfriend and I went to Conicelli, not looking to leave with a car that night. A friendly salesman, Prince Ebo, greeted us in the parking lot and brought us right over to the car that we would unkno leave with a car that night. A friendly salesman, Prince Ebo, greeted us in the parking lot and brought us right over to the car that we would unknowingly drive home in that night. Prince was very personable and talked to us like we had been friends for years, unlike some everyday customer. After conversing, Prince let us take a test drive in a beautiful black 2010 Charger. Once back to the dealership, Prince and the rest of the staff and Conicelli sat us down, made us feel comfortable, and the negotiating began. Prince and David sat down with my boyfriend and I and discussed a reasonable price for the car we were looking to buy. Prince went over every aspect of warrenties with us, along with any other questions we had. We felt so comfortable talking to the two of them. We did not feel as though we were being taken advantage of. Both Prince and David helped us through the entire process of financing our new Dodge Charger. We could not be happier with our choice, and would definately reccomend this dealership! Thank you for all of your help! Matt & Bernadette More

This is the second vehicle purchased from Conicelli; both times dealing with Joe Hicks. He has been an excellent representative for the company: very professional; no pressure; easy to work with; quick to re times dealing with Joe Hicks. He has been an excellent representative for the company: very professional; no pressure; easy to work with; quick to respond and eager to provide customer satisfaction. Everyone else we have dealt with at the dealership, so far -- sales managers, finance folks, service dep't, etc. have also been stellar. More

We were sold a Prius by Joe U. He was extremely helpful going above and beyond was required of him. He was easy going and honest and did not exert any pressure at all. Once he realized we would not be rece going above and beyond was required of him. He was easy going and honest and did not exert any pressure at all. Once he realized we would not be receiving the college graduate discount (as it is not available with the Prius) he made sure to lower our monthly payments by working with his manager to give us a higher trade in value on our car. Joe had an excellent knowledge of all the cars we looked at and was also able to help us when we discussed cars other than Toyota, by providing comparison ratings for both vehicles. After purchasing the vehicle we were given his cell phone number and told to call any time we needed help or had a question. We never expected that kind of follow up service! If for some reason we needed to buy another car I would make sure we returned to Conicelli's and would specifically ask for Joe to help us again. More

Not only was the deal EASY to do - the customer service was outstanding. Every single person in that dealership was as nice as can be. I have never been to a dealership where I was almost sad to leave wi was outstanding. Every single person in that dealership was as nice as can be. I have never been to a dealership where I was almost sad to leave with my 2nd car purchase in 2 weeks. Why was I sad? I knew that I wouldn't see them any longer or at least until my first service date. Joe U was fantastic! I received text updates, phone calls and all of the information I could possibly want. I didn't feel pressured or pushed into anything and it was all up to me what I wanted to do. We didn't have to haggle with price or trade in value - it was given to us in the fairest way possible. There was no 'get up and leave' nonsense - it was what it was. I felt like they were giving us the best they could and why should I argue? Everyone was straight forward, honest and super friendly. It was a fantastic experience and I think everyone should go there to buy their car!!! More

My wife and I were looking for a Sienna. We found a couple that we liked but Conicelli was the cheapest and the easiest to work with. From the point of going on line where I actually IM'd with a helpf couple that we liked but Conicelli was the cheapest and the easiest to work with. From the point of going on line where I actually IM'd with a helpful staff person to the point of driving off the lot everything was top notch and seamless. We were in and out in no time. No haggles or hidden charges-friendly and helpful staff and a great vehicle. Great place to buy a car! I will buy my next car from them too. More