Conicelli Toyota of Springfield

I never thought that getting my "first car" would be that easy. Thanks for the help of Mr. Joel Morales. The servise is excellent and the respond to customers' needs is quick. would be that easy. Thanks for the help of Mr. Joel Morales. The servise is excellent and the respond to customers' needs is quick. More

I live in California and since year 2000 we have been buying Toyota truck and Toyota/Scion cars/van from this dealer through Joel Morales and bringing them back to California. We trust this dealership an buying Toyota truck and Toyota/Scion cars/van from this dealer through Joel Morales and bringing them back to California. We trust this dealership and Joel Morales who has been very helpful and prompt. More

Went to the dealership on a Friday to look for a new car and worked with Joel Morales who was good and well experienced in showing the 2014 Toyota Corolla S explaining the features of mentioned car and was and worked with Joel Morales who was good and well experienced in showing the 2014 Toyota Corolla S explaining the features of mentioned car and was satisfied. Came back the next day to negotiate the pricing and Joel M. did the necessary pricing adjustments and was satisfied and sale was finalized. Kudos to Joel M for a job well done and besides this is my 5th car that I got from your dealership. Keep up the good work and keep on selling. More

Great service keep up the good job. Jim Womack is the one who made it happend. He really wanted me part of Conicelli Toyota of Springfield. who made it happend. He really wanted me part of Conicelli Toyota of Springfield. More

Great dealership and sales advisor who listens to our needs and prioritizes based on our requirements. Does not waste our time and gets us in and out in the amount of time he sets prior to us heading o needs and prioritizes based on our requirements. Does not waste our time and gets us in and out in the amount of time he sets prior to us heading over to the dealership. Have so far leased two Toyota's and been enjoying the current one while can't wait to get to a new one soon. Thanks Joel!!! - Eugene T. More

I gave the rating that I did for the following reasons: I gave the rating that I did for the following reasons: (1) Glenn Beck is the general sales manager. He had sold me a 2006 Toyota Prius 7.5 years ago I gave the rating that I did for the following reasons: (1) Glenn Beck is the general sales manager. He had sold me a 2006 Toyota Prius 7.5 years ago. We negotiated for several hours, well past closing time but we eventually agreed on a deal. (2) The warranty was going to expire on the hybrid battery in 3,000 miles & I did not want to spend $3k on a new one that would only be warranted for 1 year. (3) So when I walked into the dealership, I was delighted to see that no one was in Glenn's office! The receptionist asked how she could help me. I told her by getting Glenn Beck to sell me another Prius! She did not tell me that I had to see a salesman first. She immediately called Glenn's extension. As luck would have it, Glenn was headed to the receptionist area so he greeted me & invited me into his office then asked me what he could do for me. I told him I wanted a dark blue 2013 Prius Hatchback. He checked his stock & told me he had one. He printed all the standard items & options then asked me if I wanted cash back or 0% financing. I told him 0% financing. We then discussed all the research I had done on the trade-in value of my 2006 Prius. He then had my 2006 Prius evaluated! He said the valuation was $5,500 but he could increase the valuation to $5,900. I told him my research indicated that my 2006 Prius was worth more than $5,900! He told me to go onto autotrader.com & he would accept whatever the website said my 2006 Prius was worth! (4) That night I did as Glenn had suggested. Autotrader.com's valuation was more than $1,200 higher. True to his word, Glenn honored the valuation the next day so the topic turned to the cost of the new car! Before I had the chance to tell him I wanted the new car below dealer cost, he told me he could go more than $500 below what the car had cost him so we started the process for closing the deal! (5) While I was waiting for the financial paperwork to be completed, another gentleman took me to the car & started explaining the features of my new car. I was very impressed with the new technology & the improved technology, especially the GPS! Upon completion of the tour, an explanation of the extended warranty options & the special car care package was offered! I said I needed to speak with Glenn again! The gentleman excused himself to find Glenn. To shorten the rest of the story, Glenn told the financial guru to offer both the extended warranty & the special car care package at his cost or lower! (6) I could not have received a more personal, professional, & compassionate offer at any other dealership in the Delaware Valley! I strongly suggest that anyone who wants to buy a Toyota gives this dealership the opportunity to do so! (7) Finally, the service at this dealership is 2nd to none! More

I'm completely satisfied with my Infiniti G35x purchase. I 'm very thankful for all the assistance Mr. Joel Morales has extended me during the entire time i was in the dealership. I would definite purchase. I 'm very thankful for all the assistance Mr. Joel Morales has extended me during the entire time i was in the dealership. I would definitely look for his help again if ever i'd purchase another vehicle and would certainly recommend him to my family and friends! More

We bought a 2010 Corolla, and later on another one, a 2012 Highlander - both from Joel Morales. He is very friendly, helpful and honest. He keeps in touch and follows up about how we are doing and how we 2012 Highlander - both from Joel Morales. He is very friendly, helpful and honest. He keeps in touch and follows up about how we are doing and how we are enjoying our vehicles. He always makes himself available to us when we have questions. If we are buying another car we will defintely look for Joel Morales, or refer family and friends to him. More

Joel Morales is a very knowledgeable and courteous sales person. Every question that I asked about the Sienna he answered me with the correct answer"as I did my research on the Sienna". Joel has gained my person. Every question that I asked about the Sienna he answered me with the correct answer"as I did my research on the Sienna". Joel has gained my trust for future purchases of mine and family's car purchase. By the were enjoying our Sienna.... Thanks Joes More

Joel Morales is wonderful to deal with, always pleasant, extremely knowledgeable and amenable as the other people in Sales and Service at Concelli of Springfield - this is why I have purchased my last 4 car extremely knowledgeable and amenable as the other people in Sales and Service at Concelli of Springfield - this is why I have purchased my last 4 cars at Concelli and now the 2013 Avalon. More