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Conicelli Toyota of Springfield
Springfield, PA
2,045 Reviews
If you're looking for a nice place to do business, our Toyota dealer in Springfield, PA, delivers on all fronts. Whether you're in the market for a new or used Toyota or need service or repair, Conicelli Toyota of Springfield is the right dealership for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 2,045 reviews
December 14, 2011
This was the first time I purchased a car at Conicelli of Springfield. The salesman I dealt with was Joel Morales and he was fantastic. Whereas we live in the State of Delaware, prior to going to the dealers Springfield. The salesman I dealt with was Joel Morales and he was fantastic. Whereas we live in the State of Delaware, prior to going to the dealership, we used their web site to find the RAV4 we were looking for and when we arrived the car was available as advertised and the deal was done. Joel ensured the whole purchase process went smoothly and we ended up driving the car home that day. We love the car and definitely would recommend both Joel and the dealership to future buyers! More
by rwfraatz
October 29, 2011
The product Camry Toyota was what I decided I wanted. I could purchase in NJ closer to my home but Josef didn't play games like the 3 Toyota dealers in NJ. Josef told the truth. He got me a price Quickly could purchase in NJ closer to my home but Josef didn't play games like the 3 Toyota dealers in NJ. Josef told the truth. He got me a price Quickly on my QX4 for trade-in and started the pricing process on the options I needed/wanted. Josef valued my time and didn't waste time or try to beat me down /ware the customer out routine. The goal was to satisfy my needs without high pressure. He wanted to get me the best deal he could for me I believe. Josef didn't grab me and try to force a sale on any of my visits. In other words he was not worried I would leave and not come back he had confidence I would if he did the right things to the best of his ability. Josef new his product and when I asked a question he didn't know the answer to (I always do for some reason with everybody) he went and got the answer. He used these questions and answers to follow up with me and close the sale in a non intrusive fashion. This was very smart on his part. This made the experience pleasant. Josef let me have my space when I was deciding between the Camry, Subaru Legacy and VW. At most other dealerships except Subaru Vinland it was always a bunch of guys and girls talking together about god knows what ( not their job) but when it came to servicing a customer they were not a team organization. Conicelli Springfield had a real team atmosphere and everybody seemed to be working and have a purpose. Everyone else seemed to like and respect Josef. Everyone was nice especially Josef and Hipu to my 90 year old father in law when he came with us and he said to me that was fun I like those people on the way home. This I could go on about for hours because such respect for the elderly breads trust because such actions show true class caring and high values. I don't know if I was lucky or not but Josef knows how to treat a customer and could teach a few people about sales in my opinion. I will recommend Josef and Hipu and Conicelli Toyota to others. Purchasing a car is difficult and I hate the process but at Conicelli with Josef it was almost fun!! More
by mgould12
Employees Worked With
Josef Unterkofler,Hipu Tran, Joseph Unterkofler
October 18, 2011
The dealership, especially Mark Peterson my salesman, was absolutely GREAT to deal with. Mark kept me informed continually and got me the exact vehicle that I wanted when others could not find one. I cannot absolutely GREAT to deal with. Mark kept me informed continually and got me the exact vehicle that I wanted when others could not find one. I cannot say enough about the dealership and it's staff. I traveled 3 hours to pick up the vehicle and would do it again. Bravo to Mark Peterson and Conicelli Toyota of Springfield, PA. More
by siegels
Employees Worked With
Mark Peterson
September 29, 2011
I was constantly given the run-around. Car wasn't available at the time I was told and resulted in me returning my rental car and I was left with NO transportation. Repairs were NOT made, car wasn't available at the time I was told and resulted in me returning my rental car and I was left with NO transportation. Repairs were NOT made, car wasn't even clean & I had to request to have it detailed, which has not happened yet (purchased car 6 mths ago). I was told that a touchup spray paint kit would be sent to me & I haven't received it yet!! The superviser tried to assist, but nothing has been accomplished yet! That is considered VERY BAD CUSTOMER SERVICE IN MY BOOK!!! I WOULD NEVER GO BACK TO PURCHASE A CAR OR SUGGEST THIS DEALERSHIP TO FRIENDS/FAMILY/COLLEAGUES. More
by PAWANTED
Employees Worked With
Jim Cortigene
August 30, 2011
This was the second Toyota Dealer I visited. They gave me a warm welcome. we worked out a deal. I ran it by by financial advisor who wanted the deal reworked. Conicelli was more than willing to meet me halfw a warm welcome. we worked out a deal. I ran it by by financial advisor who wanted the deal reworked. Conicelli was more than willing to meet me halfway and make the deal in my terms. It was a win-win all around.Tiffany was great and made me feel comfortable buying a car. More
by jmwarnick
Employees Worked With
Tiffany Shaner, Sales Consultant
July 20, 2011
Warm welcome by Ms. Shaner and other staff, clear and comprehensive communication. She followed up after initial visit was patient and open in negotiating purchase. comprehensive communication. She followed up after initial visit was patient and open in negotiating purchase. More
by Hogie
Employees Worked With
Tiffany Shaner
July 15, 2011
Robert Addis is an excellent car salesman to work with because of his experience and knowledge about the quality and mechanics of automobiles. He works for the customer to find the autombile that is right because of his experience and knowledge about the quality and mechanics of automobiles. He works for the customer to find the autombile that is right for you. More
by leah baglino
Employees Worked With
Robert Addis
June 29, 2011
The staff at Conicelli was very accommodating, knowledgeable, and helpful. Joe demonstrated a thorough understanding of the vehicle I purchased even though he was not my initial salesperson and h knowledgeable, and helpful. Joe demonstrated a thorough understanding of the vehicle I purchased even though he was not my initial salesperson and had no time to prepare for my first arrival. The price and friendliness, when compared to other dealerships in the area, drew me back, and the price and service only got better with time. Another plus about Conicelli of Springfield was its quick turn around with respect to retrieving the model of car with the options I wanted from another dealership. This trade and confirmation took place within 36 hours (through a Sunday). I highly recommend Conicelli Toyota of Springfield. More
by m112250
Employees Worked With
Joe U., Joseph Unterkofler
June 28, 2011
Not only the sales personnel but everyone in this dealership was very accommodating.Sean was very informed and very patient when he answered our numerous questions. The sales manager and the branch m dealership was very accommodating.Sean was very informed and very patient when he answered our numerous questions. The sales manager and the branch manager both introduced themselves and were available to us if needed. We were totally informed of all the necessary details and of options available. We really didn't have the intention of actually purchasing the car last night. We're not quick decision making people but we felt comfortable and confident enough with the way things were handled that we decided to buy the car then and there. More
by scags
Employees Worked With
Sean Wilkerson
June 05, 2011
The staff at Conicelli is very, very helpful. They helped me get out of my dad's lease and into my own first car. The sales process was easy especially because I already knew what I wanted. No complaints abo me get out of my dad's lease and into my own first car. The sales process was easy especially because I already knew what I wanted. No complaints about this dealership at all! I live much closer to Toyota of Turnersville, but I have family that has dealt with Conicelli before and highly recommended them - no wonder! I don't mind traveling the hour for the amazing service. Especially since Toyota of Turnersville was not helpful. More
by eburganjr
Employees Worked With
Brian, Brad, Sean
