Conicelli Toyota of Conshohocken - Service Center

The service team is outstanding. That is why we have been buying all of our cars and having them serviced at Conicelli for more than 20 years. Thanks guys. buying all of our cars and having them serviced at Conicelli for more than 20 years. Thanks guys. More

The new service center is unreal. Pulling up into the garage - what an experience. I can't believe how much space there is there - free wifi, comfy chairs and so clean! It is truly amazing. The qualit garage - what an experience. I can't believe how much space there is there - free wifi, comfy chairs and so clean! It is truly amazing. The quality of the service - as always, fabulous. Given the newness of the site I was skeptical that it would be efficient but was I wrong! As usual, they are incredibly organized and friendly. They were even done before their estimated time. An amazing place to go. I would highly recommend it. More

Needed routine service on two cars and visited the new service center two days in a row. The new customer experience is exceptional and Bob Calhoun was quick, courteous and helpful. What a tremendous impr service center two days in a row. The new customer experience is exceptional and Bob Calhoun was quick, courteous and helpful. What a tremendous improvement not only in the facility but honestly I believe the employees even feel better working in such a positive environment. Will return and recommend this location for service to others. More

The new service facility is absolutely first rate in every respect. Everything was handled promptly, efficiently and courteously. Overall it leaves every other dealer I have used in the dust. This will every respect. Everything was handled promptly, efficiently and courteously. Overall it leaves every other dealer I have used in the dust. This will be my service center as long as I own the car. I have dealt with Bob Calhoun before and found him both knowledgeable and always available in case there were follow up questions. More

Questions are always answered clearly. Mark and the rest of the service team are always friendly and know me by name. There is very little turnover and the same knowledgeable people are there year after yea of the service team are always friendly and know me by name. There is very little turnover and the same knowledgeable people are there year after year to take care of their customers. Our last 7 vehicles (all purchased from Conicelli) have been serviced here over the last 15 years. The work has always been excellent and I've never had reason to complain. They have told me when I did not need something that I thought I did. Cost of service was lower than estimate and work was done sooner than expected. They have exceeded themselves with the new Service Center that opened in October 2013. The overall experience is even better with the modern spacious waiting area with wireless internet, work spaces, and a separate TV seating area. More

I have been a customer of Mark's (Toyota) for years. This is my 3rd vehicle that I have had serviced at Toyota. The new facility is fantastic. State of the Art and so comfortable!! I felt like I was This is my 3rd vehicle that I have had serviced at Toyota. The new facility is fantastic. State of the Art and so comfortable!! I felt like I was sitting in my living room! It is plain to see why people keep coming back, I know that I intend too! I was sitting in the customer waiting room and met another customer. As we began to talk, she too has been a loyal customer for years at this same facility for the same reasons as my own. You get excellent service, you do not feel like you are being "ripped off". She even shared with me that she comes all the way from Upper Darby to have her car serviced at this facility and she gets the same questions I get, "why do you go all the way there for your car to be serviced" and we give them the same answer. Because they do an excellent job there and they are consistent with their service! If they tell you that you need something, in all likelihood, you do! My expereince with Mark Elmore has been such a pleasant one. He is a really an asset to your organization. He is knowledgeable, friendly, professional kind and he just "knows his stuff" and I do hope you show your excellent employees (such as Mark) how appreciated they are! Service is what keeps people coming back, never lose that quality. Thanks for the privilege of taking this survey! More

I recently took my car to be serviced. I was surprised when I went to the new service center on Alan Wood Road. WOW!!! It is a very beautiful and customer friendly place. The drive in service area for a when I went to the new service center on Alan Wood Road. WOW!!! It is a very beautiful and customer friendly place. The drive in service area for all customers is first class. Also, the service desks of the service employees are perfect for dealing with a large number of customers. The waiting room was first class and well designed. I loved the valet service and the friendly atmosphere. I have bought 12 cars from Conicelli Toyota over the last 30 years for myself, my wife and children and I appreciate the courtesy, professionalism, and attention that the dealership employees give to me and my family when we bring our cars in for service. I feel good about the people, especially Mark Elmore, who has been my service contact for the last 20 years. He is a first class person and I trust his advice and his handling of my cars. THANK YOU CONICELLI TOYOTA !! More

My car has been serviced at no other place because I find the ease of scheduling, promptness of service, friendly nature and competence of the staff extremely valuable. Bob Calhoun is a particularly helpful the ease of scheduling, promptness of service, friendly nature and competence of the staff extremely valuable. Bob Calhoun is a particularly helpful and knowledgeable customer service rep. Thanks! More

This is probably one of the best places to get your car serviced in the Plymouth Meeting, Conshohocken and Blue Bell Area. I usually work with Mark Elmore and he is an exceptional service person and so are serviced in the Plymouth Meeting, Conshohocken and Blue Bell Area. I usually work with Mark Elmore and he is an exceptional service person and so are the others. He does a great job at understanding my car needs and explains in detail of any major work needs to be done. They are very flexible and will try to accommodate to our schedule as much as possible...Also, the quality of work is outstanding. Once they fix the car, the problem is fixed for once and all. They are very professional and know their job very well. Keep up the good work Conicelli and Mark ! More

The main reason why I continue to purchase/lease my family's vehicles from Conicelli is their exceptional customer service both in the showroom and service department. Paul Smith, sales associate, is family's vehicles from Conicelli is their exceptional customer service both in the showroom and service department. Paul Smith, sales associate, is extremely knowledgeable about the various Toyota products and has brokered our last two leasings and quite frankly I wouldn't buy/lease a vehicle from anyone else. On the service side Bob Calhoun "is the man". Bob has been my service representative since 2004 and has always been pleasant, answered and addressed all my questions and concerns in a manner that made me feel comfortable. More importantly when my vehicle required immediate attention he was always able to accommodate my needs and schedule. He is truly an asset to the Conicelli dealership and comes highly recommended as a service technician that you can trust and count on during those times when you need to feel confident that your vehicle's repairs are in the right hands. More