Conicelli Toyota of Conshohocken - Service Center

Bob Calhoun, an epitome of Customer Relationship!! There is no doubt your Bob Calhoun is an embodiment of Customer Relationship!! I thought of vouching him for a long time, and now only the clock struc There is no doubt your Bob Calhoun is an embodiment of Customer Relationship!! I thought of vouching him for a long time, and now only the clock struck…‘better late; than never’… Bob’s great personification is the only reason that made me stick with the Conicelli group for the past 14 years. I too handled thousands of customers in various fields over four decades, and I know with just a smile how I achieved my targets and developed businesses rapidly!! My wife Alice bought her first Honda Accord from Conicelli in 1989, and thereafter we continue to shop with Conicelli (Mitsubishi 2000 > Nissan 2006 > Honda 2012 & Toyota 3 vehicles, including a Camry hybrid) for one reason the service we receive from Bob Calhoun, ever since I met him at Conicelli Mitsubishi in September 2000. Bob is efficient, polite, and a shining example of professional customer relationship. He is an asset for the Conicelli group. We wish Bob all the best as he scale greater heights. - Mathews T. Mathews & Alice Mathews King of Prussia More

customer is important When receiving service from Conicelli staff they are friendly and value customers time.Work is done quickly and shuttle service is available if custom When receiving service from Conicelli staff they are friendly and value customers time.Work is done quickly and shuttle service is available if customer has to leave.Thanks for work done on car and servicing the car in a short period of time More

Excellent Service (as usual) Bob Calhoun is the ultimate professional. He always explains what needs to be done, the cost and how long it will take to complete the work. He also e Bob Calhoun is the ultimate professional. He always explains what needs to be done, the cost and how long it will take to complete the work. He also explains any future recommended service. He's efficient, polite and always on top of his game. Give him a raise! This was my first visit to the new Service Center. It's nice and very comfortable but the Service Center's value comes from people like Bob Calhoun. Give him a raise! More

First let me say your new service areas are EXCELLENT! I have been buying/leasing my cars from Conicelli since we arrived in this area in 1993. When I returned my cars for service, I have had most of my in have been buying/leasing my cars from Conicelli since we arrived in this area in 1993. When I returned my cars for service, I have had most of my interactions with Bob Calhoun. Bob is a courteous, conscientious, knowledgeable and friendly service representative who, in my opinion, is a credit to your company. All of my dealings have really been excellent, which is why I gave those 5 ratings. It is easy at times for a customer to feel unsure of the problems with their car, but I never felt as though I was being required to have service that was in fact not needed. Quite the contrary, I have walked in with an idea of what the problem might be, only to be pleasantly surprised that I was wrong and the repairs either were cheaper or not needed. When something was not right, then I could depend on Bob to find out why and fix it for me. I can only say that when we buy/lease our next vehicle we plan to buy from Conicelli for quality care from the sales to service. More

First visit to the new service center. Nicely laid out with enclosed drop off area and comfortable waiting room. It is always a pleasure to get advise from Service Advisor Bob Calhoun. Bob explains eve with enclosed drop off area and comfortable waiting room. It is always a pleasure to get advise from Service Advisor Bob Calhoun. Bob explains everything in a calm and friendly way and makes the choices clear. I have a lot of confidence in him. He has not steered me wrong anytime over the past decade. In fact, everyone at the service center is polite and helpful. The inspection and service is carried out promptly. Car is ready when promised, without any trash or mechanic's waste. Excellent shuttle service More

What a great experience! Visited the new service facility for the first time and cannot say enough about how great it is. From not having to worry about a park space, let alone remembering the number, to ha for the first time and cannot say enough about how great it is. From not having to worry about a park space, let alone remembering the number, to having your car valet parked, my initial impression of this upgrade to Conicelli's Toyota Service department was WOW!! My service representative Bob Calhoun, who has always been attentive to my concerns and issues, greeted me with a smile and made the check-in process painless. as usual. The new "lounge" was extremely comfortable and made my wait seem to fly by. Once my service had been completed, Bob came and got me and explained what had been accomplished and walked me over to the cashier and told me where to go to retrieve my vehicle. For what it's worth, dealing with Bob I feel confident that my family is safe knowing that my vehicle has been serviced properly. More

I am extremely pleased with the continuing high quality service we recieve from service manager Bob Calhoun. Our PriusV is the fourth vehicle we purchased from the Conshohoken dealership.We continue to sho service we recieve from service manager Bob Calhoun. Our PriusV is the fourth vehicle we purchased from the Conshohoken dealership.We continue to shop there for one reason the service wr recieve from Bob Calhoun. We trust Bob with all of our toyotas because he goes the extra mile to ensure we recieve great service.A dealership is only as good as the service it provides.Bob is a shining example of the highest quallity of customer service. Now our daughter will be going to Bob in your service department for her Camry. More

Luis has been wonderful to work with and because of his caring, competent service I will most likely purchase another Toyota. Our 2nd car is a Toyota and last year I requested that Luis oversee the servic caring, competent service I will most likely purchase another Toyota. Our 2nd car is a Toyota and last year I requested that Luis oversee the service on this car as well as the other Service Manager did not care about us or proper service for the car. Luis knows what good service is all about and I do appreciate him. He is good for your Business! A grateful customer. More

Impressed with new service center,pulled in and was given directions immediately.Went to service center gave information and was done within two minutes.Expected to wait for a hour and a half but they were d directions immediately.Went to service center gave information and was done within two minutes.Expected to wait for a hour and a half but they were done in 35 minutes.Described another problem that I needed looked at and we arranged an immediate appt. to have it detailed and they would take care of everything. Impressed with the efficiency of the service. More