Conicelli Toyota of Conshohocken

We have purchased many vehicles at Conicelli Toyota over the past 30 years and will continue to do so because of the outstanding service we receive. Mark Elmore (Service Manager) continues his legacy for p the past 30 years and will continue to do so because of the outstanding service we receive. Mark Elmore (Service Manager) continues his legacy for providing personal service to me that exceeds my expectations for first class service. His consummate professionalism, sense of responsibility and leadership of his service team through example sets a gold standard for operationalizing the true meaning of customer service. It is because of Mark's accessibility and consistency in insuring a positive customer experience that we continue to have our vehicles serviced at Conicelli. Mark sets high standards for customer satisfaction through team accountability. As a retired professional with over 37 years experience leading staff through professional development, it is clear that Mr. Elmore understands the value of positive customer engagement in driving repeat business and referrals. I would not hesitate to recommend Conicelli Toyota of Conshohocken. Thank you Mark Elmore, Pete Stock and to the fine professionals who have taken such good care of our vehicles. More

I trust Bob Calhoun to advise me on my car's service needs. He is knowledgeable and courteous. needs. He is knowledgeable and courteous. More

Always user friendly and easy. bought 3 cars from them. going to them for over 20 years. bought 3 cars from them. going to them for over 20 years. More

Long after my affiliation w/Conshohocken ended, I traveled the 20 miles to Conicelli for service. Thirteen of those years were simply because I had found in Luis Rivera a person of integrity, compete traveled the 20 miles to Conicelli for service. Thirteen of those years were simply because I had found in Luis Rivera a person of integrity, competence and personal interest in his customers. Always doing his best to clearly explain a need for service and accomodate my need to wait until service was completed. Luis epitomizes the slogan "Conicelli is a nice place to do business." Thank you, Luis. P. M. Sullivan More

Mr. Monteleone … Mr. Mabey … I would like to relay my Thanks and Appreciation for Luis Rivera, and most especially, Luis' commitment to customer satisfaction. Whenever we bring our Toyota’s in for ser Thanks and Appreciation for Luis Rivera, and most especially, Luis' commitment to customer satisfaction. Whenever we bring our Toyota’s in for service and/or repairs, I am confident knowing that Luis is keeping an eye on things. Luis is as good as they come … he is a great person. When it comes to car repairs … TRUST is very important to me. Luis has earned our trust over and over through the years … including today when one of the service items I planned on having done Luis said wasn’t needed yet … thus saving us money. I would imagine that Trust is at the top of the list of traits most important to your customers. Car repairs can be very expensive and people are struggling to get by. As a customer, we are relying on the honesty and integrity not only of the Conicelli Dealership, but of the Service Advisors and Service Technicians as well. We cannot see what is going on while a diagnosis and repairs are being made – we are relying on your Team (Service Advisors and Technicians) to give us honest and truthful feedback and solutions. Luis was our first Service Advisor at Conicelli and continues to be our Advisor today even though he is the Asst. Service Mgr. Luis goes the 'extra mile' to make sure there is Trust with what needs to be done … and that we are satisfied with the work once it has been done. This means a great deal to us and I think it is safe to say it means a great deal to all of your other customers. I wanted to relay my Thanks and Appreciation for Luis – Thank you Luis! Respectfully, Bob & Claire Powers More

I have known Bob Calhoun for many years as a Toyota customer. He has always provided sound and honest advice whenever I bring my car for service. Whenever I see Bob, I feel that the best decision will customer. He has always provided sound and honest advice whenever I bring my car for service. Whenever I see Bob, I feel that the best decision will be made. He provides a comfort level you can trust. More

Bob is extremely knowledgeable and helpful whenever I call him whether it’s big or small! call him whether it’s big or small! More

The service manager (Mark Elmore) was incredibly helpful and understanding of our situation, after having gone through the call center and being told it would take days to replace a tire that had blown out and understanding of our situation, after having gone through the call center and being told it would take days to replace a tire that had blown out at midnight the night before. He was so accommodating and genuine. Once we got to the dealer, everyone we interacted with on the service team was very helpful too. Thanks! More

Luis is the very best service advisor I have ever worked with. I think we keep our Toyotas because we know how great we will be taken care of at Conicelli. Luis is a great communicator, he gets to the botto with. I think we keep our Toyotas because we know how great we will be taken care of at Conicelli. Luis is a great communicator, he gets to the bottom of your problem, and you know for sure he cares about you. More

Luis is the best! He has always helped us on each visit. He can always be counted on to explain our vehicle issues in what will be done to get our cars working top not He has always helped us on each visit. He can always be counted on to explain our vehicle issues in what will be done to get our cars working top notch. Luis is always exact in the length of time it takes to return our serviced cars. He never fails to return our calls in a timely manner. Over the years we have appreciated our casual conversations with Luis, and have come to respect and admire him as a fine family man. As well, he never fails to inquire how we are doing. What a valuable asset Conicelli has in Luis Rivera. Bill & Eleanor Kelley More