
Conicelli Toyota of Conshohocken
Conshohocken, PA
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1,318 Reviews of Conicelli Toyota of Conshohocken
4 words: Ask for Chris Solarz. Chris primarily works at Conicelli Toyota but crossed over to help me at Conicelli Honda. He was incredibly helpful through the entire searching a Chris primarily works at Conicelli Toyota but crossed over to help me at Conicelli Honda. He was incredibly helpful through the entire searching and buying process. This was my first car I bought on my own, and I just really couldn’t have asked for a better experience. I had to wait 2 months for the car to come in, and my anxiety was at an all time high as the weeks went on and the target delivery date approached. But Chris kept me informed the entire way and eased all my concerns. He was an extremely personable too - had a big smile and a nice handshake every time I came in. During the selection phase, he really stuck with me. He helped me make a confident decision between the 2 cars I was looking at - Rav4 and CRV. He was honest with me about to what extent the differences between the 2 cars would impact the driving experience. I felt like he truly cared about making experience memorable and wanted me to not only be happy with the car now, but really wanted to make sure I would still be happy with the car 10 years from now. He was always transparent with me about prices and pointed out when I was in danger of going over budget. He did everything he could to get me the best deal and I will be forever grateful for that. I didn’t feel rushed or like he was trying to upsell me on anything like that. Not being heard, being talked out of what I wanted and being treated like I didn’t know what I was talking about, were 3 of my worst fears when thinking about the car buying process. Working with Chris immediately eliminated all those fears and he delivered on a car that was everything I wanted and more. He also went above and beyond and really payed attention to the small details, just as much as the big ones - he stuck with me while I signed the paperwork, he found a bow to put on the car for me so that I was surprised when I got to the dealership, he saw I was a little overwhelmed by all the technology the car had (I was coming from an 2009) so he sat in the front seat and walked me though all of it - from remote start to the lines on backup camera, from setting up CarPlay and HondaLink to how to customize the lights and safety features. Even after I signed all the paper work and his job was done, he walked me down to parts & service and stayed with me while I talked to them. I mean, I just was not expecting someone to put that much effort in, but it just made the whole process that much better, and I am forever grateful for him. One last note - I also really appreciated that he didn’t use unreasonable or far-fetched examples to scare me into buying a warranty - like he never used the “if a meteor crashes into earth, your cars protected under this plan”. He used regular everyday examples - you cut a curb too close, you leave your key in a hotel room, the paint gets scratched when you’re scraping snow off the car. He just kept it real 100% of the time. Chris, thank you so much; I really appreciate everything you did - you went above and beyond. I’m so happy with everything and I will definitely be referring anyone and everyone to you and to Conicelli. More
I am very pleased about the service I received and the professionalism and courtesy of my service tech he was wonderful,took the time to explain everything to me... I thoroughly recommend your service professionalism and courtesy of my service tech he was wonderful,took the time to explain everything to me... I thoroughly recommend your service department More
Amazing service, knowledgeable and diligent staff dedicated to the utmost satisfaction of their customers; overall a stellar shopping/buying experience! dedicated to the utmost satisfaction of their customers; overall a stellar shopping/buying experience! More
I have routine maintenance done in my Toyota and only have used this facility as it has been quick, thorough and techs are knowledgeable. Almost everyime I have come into the dealership I have worked wit have used this facility as it has been quick, thorough and techs are knowledgeable. Almost everyime I have come into the dealership I have worked with Kevin. He is very professional, knowledgeable, accommodating and has taken the time to explain or answer any questions or concerns that I may have. More
I’ve been dreaming of a 4Runner for years. I walked into Conicelli Toyota Conshohocken, met Ryan my sales guy (in pic), met with Azi for finance, and I walked out of the dealership with my dre I walked into Conicelli Toyota Conshohocken, met Ryan my sales guy (in pic), met with Azi for finance, and I walked out of the dealership with my dream wheels. It was an easy, fun, energetic experience! Thanks guys! More
Excellent customer service. The technicians take the timed to patiently explain all mechanical details of the service. No hassle on the warranty work. The technicians take the timed to patiently explain all mechanical details of the service. No hassle on the warranty work. More
After multiple disappointing experiences with Conicelli I have finally decided to leave a review just out of principle at this point regarding the dishonesty, total lack of empathy, and total lack of profess have finally decided to leave a review just out of principle at this point regarding the dishonesty, total lack of empathy, and total lack of professionalism and ethics on their part. Short story is my wife and I have attempted to purchase a car from them for over 7 months. We eventually became so frustrated with them when they finally told us we need to outbid other people on the cars or we won’t get one and that they can’t do deposits of any kind to reserve a car when it comes in. The story on how we actually purchase kept changing with the many different sales people we have had and finally I asked them to remove us from their system. But the calls kept coming!!! I finally spoke with someone named Pete very recently bc I wanted us off the list. However he seemed to be more competent than anyone I had spoke with before and asked him to keep me in the loop again. Within 2 days he called to say they had the car we were waiting on and I said we want it and to call my wife. They spoke within 20 mins and then we gave them the credit card info to make the deposit only to find out that the car had been sold to someone else 10 mins before we made the deposit which is absurd because we were already committed to buy the car a full hour prior to that. This dealer and especially Manny are total jokers and there is nothing “Nice” about them. You’ll have the typical cringy experience that you expect from a dealer and all the hidden insincerity that goes along with it that you suspect is really lurking behind their fake smiles. More