Conicelli Toyota of Conshohocken

My initial visit was to a friendly atmosphere. Frank Lynch was a very patient individual and spent an inordinate amount of time with me. The same with my second visit and finally at the final sale. Af Lynch was a very patient individual and spent an inordinate amount of time with me. The same with my second visit and finally at the final sale. After that all went down hill. I was extremely disappointed when I found out one of the main features I wanted in the car was Satellite radio was not in the radio. I was also disturbed with the run around I received between sales and service. Even more upset when no one made any effort to help me correct the situation. Now less than a week after my purchase I am having a problem with the vehicle. More

These people are dishonest and I will never buy a car there or get service from them.... BEWARE!!!!!! To start off, I bought a brand new 2007 Toyota Camry back in 2007. When I purchased the car, I add there or get service from them.... BEWARE!!!!!! To start off, I bought a brand new 2007 Toyota Camry back in 2007. When I purchased the car, I added a dent warranty. A few months go by and I had a dent and called Conicelli and went in and they told me that the dent wasn't covered because there was a scratch in the dent. Now grant it, when I bought the car, the woman who sold the warranty told me if there was any dent smaller than the size of your fist, it would be covered under the warranty. I went back there with this dent, which was the size of a quarter, and the woman that sold me the warranty told me she could help me out this one time, which they repaired, although I didn't find this out to be helping me out, considering I was misled when I purchased the dent warranty...... Throughout the years I have been loyal and paying $500+ every time I get my inspection done (which i find to be extremely high). Last year (December 2012) I had my light go on telling me my tires were low. I took it into Conicelli and they told me that I would need to have each sensor individually changed (since the tires were fine) starting with the 1st one at $600 a pop. If the first one didn't work, then they would have to charge another $600 per tire until the correct tire sensor was found. This doesn't make sense to me at all. I decided to leave the light on instead of having to potentially pay $2400. In the mean time (Dec 2012), I had all my tires replaced with 70k mile warranty tires. Recently (July 2013), I had a clicking noise under my hood. I took my car to Concielli and they called me back and told me my engine had a short block issue and they needed to put the short block part of the engine back together again and that "might" work. Then he (Bob - don't even let me get into this pathetic liar), told me it would be a minimum of $6k+ to have this done. I asked if I was under warranty, and so be it, it was up within the last year, what a surprise.... Furthermore, he also told me my tire light was on (which I didn't have fixed when I was there last, not being able to afford potentially having to spend a total of $2400 if they needed to change each sensor) and they needed to replace the tires. I then told them I recently had my tires replaced within the last 6 mths and I needed to pick my car up and think about the engineer repair.... I don't just have $6k sitting around to maybe fix my car. The next day I ended up getting a second open and I am having the job done for $4k, with a used engine with less miles. With me being a customer for so many years, you'd think they would try to help you out, but not this place. I also mentioned to the mechanic that's replacing the engine about the tire light issue. This mechanic then pulled out a tool that can check each tire on the fly, and pointed out which one was having the problem and told me it would cost $100 to fix. That is just dishonest to say the least, potentially getting charged by Conicelli for $2400 (if they had to do all 4 tires) and having this problem solved for $100 going elsewhere. All in all, if you aren't too familiar with vehicles, beware of Conicelli. They may promise certain warranty's and if you take it to be serviced, their going to take you to the cleaners. Also, maybe it's just my luck, but having bought a brand new car in 2007 and having the engine go bad less than 6 years after buying it, I think they should be able to help you out in some sort of way. Also, being told I need new tires after just a few months of getting brand new ones, thank you very much, I appreciate you trying to take advantage of me one last time, Bob!!! Never again. Lastly, DON'T TRUST THESE PEOPLE......... More

WE felt like a number. There was no effort to look for anything for us at that time. The selection pf trucks was poor. We felt we had completely wasted our time. I would never recommend this to big to anything for us at that time. The selection pf trucks was poor. We felt we had completely wasted our time. I would never recommend this to big to be personal dealership to anyone! More