Conicelli Toyota of Conshohocken

BUYER BEWARE! I debated whether or not to write a scathing review of my car buying experience and I came to the conclusion that I should warn others not succumb t I debated whether or not to write a scathing review of my car buying experience and I came to the conclusion that I should warn others not succumb to shady business practices. Ultimately I went over to Honda to purchase a pre-owned car and feel better about that decision. Sam Brown, Chris Williams, & Reyan Echon; These are the 3 players of the shady car selling dream team. Please be aware of the possibility of being quoted one number on paper, the evidence of said being swept away to the finance department, pressure to choose financing terms even if you've done your own research, and swift movement to purchase car insurance and subsequently a car. When asked to provide the printed quote, I was lied to and the bait and switch technique was used. Sam Brown applied pressure to give a verbal agreement to check finance terms as I requested to calculate financing quotes based on my desired budget. We just wanted a quote. Reyan added on the extended warranty service (with a lot of slick talking) without my consent (as that's how they get paid for their commission) and made sure to shuffle paperwork to confuse the buyer. My husband and I were infuriated with the shady business practices as we were referred to Conicelli by a friend. Sam Brown is completely inept, rude, and hasty when asked questions outside of the realm of selling a new car. His knowledge for the fleet of cars is definitely his strength, sales, not so much. If you're set on purchasing a new car with extra, possibly unsolicited bells & whistles and you also have an unlimited budget for a con/scam to waste money, Sam Brown is your guy. If you don't mind being scammed quickly by a fast talking ill-equipped finance professional that would lie to make a sale, Reyan Echon is your guy. Reyan Echon should consider dusting the back of his computer as it is unattractive and facing prospective buyers. Chris Williams was honestly the better part of the experience and has a lot of clean up to do with the team. I feel bad that he’s in the mix with those two shady scamming individuals. Overall, I regret ever walking into Conicelli Toyota. Much rather purchase a car online. I can see why this industry is suffering tremendously. Not everyone should be working this profession. Conicelli, consider reviewing and training your employees. More

Everyone was nice and helpful—from the receptionist, salesman, manager and finance person. Ryan Hood was great at setting up everything and showing me how to use all of the options in the car. salesman, manager and finance person. Ryan Hood was great at setting up everything and showing me how to use all of the options in the car. More

Ryan Hood was very knowledgeable, he asked get questions and helped me find the 4Runner that met my needs. The process was very smooth and he spent extra time sharing ideas about the vehicle and what I coul and helped me find the 4Runner that met my needs. The process was very smooth and he spent extra time sharing ideas about the vehicle and what I could do regarding off-road capabilities. More

Matt and the team made everything easy. Super thankful for a streamlined buying process. Thanks everyone! Super thankful for a streamlined buying process. Thanks everyone! More

Easiest car purchase. No hassle. Great inventory. Found just what we were looking for even in the color we wanted! No hassle. Great inventory. Found just what we were looking for even in the color we wanted! More

James Joseph is an excellent salesman. He answered all of our questions, brought us multiple options to test drive, and was able to order the exact car we were looking for. He worked to ge He answered all of our questions, brought us multiple options to test drive, and was able to order the exact car we were looking for. He worked to get us a deal we were comfortable with. Would highly recommend! More

The dealership and salesperson was very helpful and made everything easy and quick and very nice everything easy and quick and very nice More

Best dealership and Matthew is the best help! definitely would recommend going to him for your car needs! definitely would recommend going to him for your car needs! More

Had such a great experience. Matt is the best of the best! Would highly recommend Matt is the best of the best! Would highly recommend More

I love my new car! Matt was very helpful! His knowledge of the different cars was thorough and he took his time to listen and answer all my questions. He is a very poli Matt was very helpful! His knowledge of the different cars was thorough and he took his time to listen and answer all my questions. He is a very polite young man! A pleasure to do business with! More