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Conicelli Nissan - Service Center

Conshohocken, PA

3.3
54 Reviews

54 Reviews of Conicelli Nissan - Service Center

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September 04, 2024

I would need to compose a small essay to detail how every single aspect was wrong. More

by phasma77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Tuzman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ralston Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Conicelli Nissan responded

I shared your review with Our service manager who would like to speak with you and assist with your concerns. Could you please reach out to Jesse Barksdale at 610-825-4200 x 2260? Thank you. Paula d., Owner Loyalty

May 28, 2024

I have been very pleased with the Nisson Service Center in Conshohocken. The work has been great. Everyone I encountered has been pleasant and helpful. During my last visit, Nick very kindly and efficient More

by nmcgill516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Tuzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Rymarowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Brotschul
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Conicelli Nissan responded

Nancy, wow!~ We really appreciate you sharing your experiences with our Nissan Service Center! And thank you for choosing Conicelli Nissan to maintain your vehicle's performance. Looking forward to seeing you soon! Paula d., Owner Loyalty Mgr.

December 05, 2023

I've been coming to Conicelli for nearly 20 years, but the stand out personalized care i received from Alan Saunders while having my vehicle service is the reason I'll continue. Special thanks to Jesse, More

by Bashir H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Barksdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Saunders
Dec 05, 2023 -

Conicelli Nissan responded

Thank you Bashir for this great review and your continued loyalty to our dealership. We greatly appreciate it. I'll be sure to share this with Alan and our service team! Paula D., Owner Loyalty Mgr

November 02, 2023

Awesome Customer Service! I initially visited the dealership to have my key programmed however on the way there my tire pressure indicator light came on. I went to the servi More

by Donna McGhee
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
May 27, 2023

If I could give negative stars I would. We have never dropped our car off without having issues. They never remember we have THEIR service plan and always try to charge us. They have left p More

by DJ Milner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Tuzman
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2022

I left my Nissan Rouge Car for Sunroof Leak and a RECALL service. I received call from service department that few more service has to be performed including Spark Plug change and Wheel Alignment, totalin More

by Ram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark McDonough
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Tuzman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Weidameyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Mitchell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Walter, Davon Carroll, Tatyana Martinez
Oct 12, 2022 -

Conicelli Nissan responded

I am sorry to hear that your recent experience with our Nissan Service Center did not meet your expectations. I've share this with our Service Manager Jesse Barksdale and I am sure he will want to speak with you. Could you contact him at 610-828-4200 ext 2260? We appreciate the chance to resolve these concerns. Paula DiGiacomo, Owner Loyalty

Oct 12, 2022 -

Ram responded

You can call me either, yesterday 10/11 I called multiple time to Service Center and resulted to loosing money. Please check call history: i) I received call from your Service Center by 12:50 pm talked 22 minutes about explaining all the issues, so talked till 1:12pm ii) I called 1:42pm and spoke 2 minutes for NOT to change Spark Plug and not to do Wheel Alignment, Service Reprehensive pulled my data from commuter and assured these two items are removed from order and they will NOT be done. Please check call records at your end.

Oct 21, 2022 -

Ram responded

I do not see so far my review publicly posted , please post it for people awareness for my loss so that they other people at least do suffer the way I suffered.

June 07, 2022

i brought the car in to be serviced because of the engine warning light, i was told the fuel pump would need to be changed, ok i said whatever needs to be done do it, it cost $2000. i'm ok with tha More

by hughesnth
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Gary Rymarowicz
Jun 07, 2022 -

Conicelli Nissan responded

Thank you for your sharing your experience, and your feedback. Please give our Nissan Service Manager, Jesse Barksdale a call at 610-825-4200 ext. 2260. He will want to speak to you about your service appointment. - Conicelli Service BDC

Jun 08, 2022 -

hughesnth responded

How can I have trust in people who service a car, if after a number of diagnostic checks couldn't determine problems with the AC related to the air compressor malfunctioning! (End Of Responses)

Jun 08, 2022 -

Conicelli Nissan responded

Thank you for your response. It is important that Conicelli determines why your air conditioning is still not working, and whether it is covered under your warranty or extended warranty. Unfortunately, based on your review above, we are unable to look up your customer information to view your service history, and reference this appointment. We would want to be able to elevate this further to management if needed. Please provide your full name and phone number, so we may contact you. - Conicelli Service BDC

April 08, 2022

Brought my car in on March 30th for an oil change and inspection. My 2020 Murano was damaged when they put the car on the lift. I heard Tatyana Martinez speaking about it while I was waiting to take the More

by melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark McDonough
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tatyana Martinez
Apr 08, 2022 -

Conicelli Nissan responded

Thank you for sharing your experience. We are elevating this to our Service Director, Tim Mabey, and Nissan Service Manager Jesse Barksdale as soon as possible. We will have our Body Shop contact you as well with an update. - Patrick R., Conicelli Service BDC Director

February 11, 2022

Service department is un fathomably rude. The are also very slow with your vehicle turn around time. The assistant service manager kait weidamoyer should not have a job there to begin with. If she doesn’t More

by Jerry76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse Barksdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Weidameyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Conicelli Nissan responded

Thank you for speaking with me about your experience. Please free to call our Service BDC in the future for your next appointment with Conicelli Nissan. 610-828-1400 ext. 1183 - Patrick R., Service BDC Director.

November 22, 2021

Always outstanding service with numerous cars over decades. Do not need to look at any other alternatives. Go above and beyond. More

by Dave K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Conicelli Nissan responded

Dave, thank you for sharing your positive service experience! We appreciate your continued business. Courtney A.

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