Conicelli Nissan

Giancarlo was helpful and patient and took the time to answer all my questions. The negotiations were friendly and in the end we found a number that worked for everyone. answer all my questions. The negotiations were friendly and in the end we found a number that worked for everyone. More

Best sales dept !!Gideon is wonderful. He made the car Best sales dept !! Gideon is wonderful. He made the car buying experience a pleasure. His kind, knowledgeable personality sealed the deal and I l Best sales dept !! Gideon is wonderful. He made the car buying experience a pleasure. His kind, knowledgeable personality sealed the deal and I left with a smile and a new car!! Highly recommend More

Stay away....after settling on a deal I sent them my credit info for preapproval. I received an appointment email about an hour later telling me to come in that night. When I arrived, I was directed t credit info for preapproval. I received an appointment email about an hour later telling me to come in that night. When I arrived, I was directed to Tugkan the sales associate. He gave us the keys and we drove off for a test drive. Came back and sat at the desk where he presented me with another credit app. He said the online app didn't go through....WHAT???? you sent me an email telling me you got it....ARRRGGG!!!!!. Very long story short, Tugkan gets Warren (sales manager?) to come over and tell me sorry but we're not approved. So why did you make us drive 40mins to and from home to your dealership, make us sit there for an hour, and then send us home???? All this after telling us we had a deal on a car and you had our credit app. Well, Mr Conicelli, you had an opportunity to earn a customer for life and you blew it with your old school car salesman sleazy tactics. STAY AWAY FROM ANYTHING WITH THE CONICELLI NAME ON IT More

Locked out!! Conicelli Nissan ROCKS!! I have a 2009 Rogue that I accidently locked my keys in. Called them and within 10 minutes they had my problem resolved. A Conicelli Nissan ROCKS!! I have a 2009 Rogue that I accidently locked my keys in. Called them and within 10 minutes they had my problem resolved. A key was delivered to my workplace within two hours of calling. Thank you! More

Expensive labor for poor quality of work Where to begin...I originally leased a car from them and did not have issues over the duration of the lease. Once the lease was getting ready to matur Where to begin...I originally leased a car from them and did not have issues over the duration of the lease. Once the lease was getting ready to mature, was when all the issues and bad service came into the picture. When talking to a salesman, they were unable to explain to me what type of safety checks and services needed to be done in order for me to buyout the lease. They explained that the car would need a new inspection sticker since their standards may "differ from other shops, which we can't trust." After hearing this, I was able to talk to their sales manager in which they gave me the proper breakdown of what services were needed in order for me to buyout the lease. Next was the finance manager. In talking with finance options, they made it very difficult to complete the purchase. The rep that I was speaking to on the phone prior to coming in, assured me that I'd be able to use a third party bank as a financing option. When going into to discuss this an option, the finance manager said that it was not possible and that I would have to finance through Nissan only. When I called back to set up an additional appointment, the rep that I originally spoke to and said that I wouldn't have an issue with third party financing, was shocked to hear how I was treated at the dealership. After this obstacle was worked through, the headache began. I visited the dealer on multiple occasions after talking with my bank on what requirements were needed in order for the sale to be complete. I went to the dealership with this list and had asked for a bill of sale, only to be told by the finance manager that they do not do that and I needed to call Nissan directly for this piece of paperwork. Ok, that is not a problem. Once I called Nissan and asked about the bill of sale, they were confused and mentioned that piece of paperwork is something that they do not populate for buyers, that it is on the dealership to produce that. Wonderful! I went back into the dealership and made them aware that Nissan does not have the paperwork that my bank was looking for. Magically, they were able to produce the necessary documentation and information for my bank to use, but still not up to the standards that originally were requested by my bank. After this, I decided to take my business elsewhere, called a separate dealership where they were very accepting of my request and was ready to produce the bill of sale paperwork that was required as soon as I made it in. My next compliant, the service department. While going through the requirements in order for the car to be sold to me, it was mentioned that I needed a quick safety check so they were able to sell the car to me and not be liable for any issues. Well it turns out, they only made matters worse when they replaced my front breaks. After the service job was completed, I noticed that my breaks were screeching and the steering wheel would rumble when applying the breaks in a quick manner, something that I did not notice prior to getting the breaks replaced. A few weeks went by, and this issue persisted. I finally took my car to a local shop, Gibbons Automotive in Media, PA (amazing shop, I would highly recommend). He reached out to me and mentioned that yes they did replace the breaks, but they did an awful and cheap job to get the car out the door. Again, what a wonderful feeling. We chatted in-depth about what the dealership did in order to "get by" and get my car out the door. It turns out, they did a "break pad slap" job in which they were extremely quick and cheap with their labor, by not fully replacing the break pads, rotors, or anything that was necessary for a quality job. None of this was communicated to me after being serviced by Conicelli. A meeting with the manager is set up and I refuse to give this business anymore of my time and money. I highly advise anyone reading this do the same as the workers are not knowledgable and the service department does cheap work in order to meet the volume needs. Thanks Conicelli for making my car purchasing experience quite awful. More

awesome and friendly customer service They were patient and friendly the ENTIRE EXPERIENCE. I will always come here for my needs! Jerry was great and helped me every step of the way. I fel They were patient and friendly the ENTIRE EXPERIENCE. I will always come here for my needs! Jerry was great and helped me every step of the way. I felt comfortable and that he was genuinely helping me choose the right parts for my Max!! More

Exceptional Experience!! I was in Philly for the Thanksgiving weekend and was buying a 2019 Rogus for my 25 year old daughter's first car. We went to another Nissan dealershi I was in Philly for the Thanksgiving weekend and was buying a 2019 Rogus for my 25 year old daughter's first car. We went to another Nissan dealership in Jenkintown, PA (big mistake). Even though we were paying cash for the car, we waited 4 hours and they still hadn't finalized the paperwork. When they told us it was going to be another 45 minutes, we walked. That afternoon, I reached out to Warren Lewis, Sales Manager at Conicelli. I explained the horrible experience we had and that we were crunched for time. He guided us through the necessary paperwork and the next morning we were in this dealership and out within 20 minutes!! My daughter was thrilled and so was I. Warren and his team knew we were frustrated and went out of their way to accommodate us! Thanks for a great experience!! More

Our experience at Conicelli Nissan My wife and I really enjoyed our experience at Conicelli Nissan last week. We had a two hour time frame to work with and our sales person Ben was very My wife and I really enjoyed our experience at Conicelli Nissan last week. We had a two hour time frame to work with and our sales person Ben was very efficient and accommodating. When it came time for us to speak with Tom our financial manager it was a good experience as well. We love our Rogue and hope to have it for a long time. Thank you again. More

2019 Nissan Rogue I bought a 2019 Nissan Rogue from Eddie and Dennis and the service was fantastic! They were very patient with me as I test drove different cars and fi I bought a 2019 Nissan Rogue from Eddie and Dennis and the service was fantastic! They were very patient with me as I test drove different cars and finagled with the finances! They kept a smile on their faces during the entire car process! I’m very happy to buy my second car from Conicelli Nissan and grateful to work with Eddie and Dennis! More