Conicelli Hyundai

Wonderful service by Michael Jordan & Bernard Jones ! I would definitely do business with your Company in the Future. I would definitely do business with your Company in the Future. More

Aaron and Dennis did a great job explaining all the details of the new Hyundai Palisade I was purchasing and I love this vehicle. Then I met with the finance manager Michael Jordon and we seem to hit i details of the new Hyundai Palisade I was purchasing and I love this vehicle. Then I met with the finance manager Michael Jordon and we seem to hit it off. He is a fellow Veteran and because of that I trusted him. This was a huge mistake. He explained what sounded like services INCLUDED in the purchase price INSTEAD they were OPTIONAL “Products” that were ADDED to my loan without me knowing about it. Michael said he was hooking me up when in fact he taking advantage of me. The sticker price on the car was $44,250. The mark up was $2,500 or so I thought. I had a $8,000 trade in, intended to only put down $4000 but ended up putting down $7000 because Michael ADDED $6,584 to the base number I should have been financing. The above plus the $500 veteran discount. Brought me to a deduction of $15,500. That should have brought the cost down to $31,500 with taxes and included fees I SHOULD have financed $33,900 INSTEAD Michael Jordon ADDED the Following OPTIONAL PRODUCTS: $3,600 EXTENDED WARRANTY because the actual warranty is 5 yrs/ 60,000 miles. $1,735 TOTAL CARE PACKAGE $850 GAP INSURANCE $399 WINDOW TREATMENT A total of $6,584 This was ALL ADDED TO MY LOAN WITHOUT Michael ever explaining the costs involved or that they were OPTIONAL SERVICES. I want every single person who chooses to use Conicelli ( I will never go again or get any service there) to understand you HAVE A CHOICE and do NOT NEED ANY OF THESE OPTIONAL SERVICES. What’s worse, if that is possible, is that to Quote “ your interest rate was based on the amount of your loan prior to the additions of products. You were approved to include them at your same interest rate.” He added those products after I put down all that money. I only did that to lower my payment when ALL ALONG I DID NOT HAVE TO PUT THAT MUCH MONEY DOWN SINCE I WOULD ONLY HAVE BEEN FINANCING $35,464 with a payment that fit my budget. I CAUGHT his lies and had All but the $399 canceled. Because he had already put that window treatment on my car without ever telling me the costs. And now that service is useless because he also said it could only be put on at Conicelli. It is a shame a Veteran would Scam another Veteran. I hope that this review helps the next person who goes to Hyundai Conicelli know the expected optional costs and this way they can make an informed decision whether they want those products or not. I wasn’t given that choice. I still feel like I lost out here. SHAME ON CONICELLI Buyer Beware. More

Wonderful, friendly, helpful. Clara couldn't be better. We had been Hyundai buyers since 2005 and this has been the best experience ever. Clara couldn't be better. We had been Hyundai buyers since 2005 and this has been the best experience ever. More

Start to finish Clara and Connicelli were the best. Knowledgeable, informative, and it didn't end with day of purchase. We have been well supported since then. Will buy from them again in future! Knowledgeable, informative, and it didn't end with day of purchase. We have been well supported since then. Will buy from them again in future! More

I'm 72 years old physician and met a lot of different sales people at different dealerships in Philadelphia area and suburbs, but with great degree of confidence I would like to claim that Clara Henry is sales people at different dealerships in Philadelphia area and suburbs, but with great degree of confidence I would like to claim that Clara Henry is the best sales Lady in the tristate area. She is highly professional, incredibly knowledgeable, the most loyal to her customers, amazingly attentive and kind. I believe that Conicelly dealership is very lucky to have on staff such a professional sales Lady as Clara. I consider to be honored to served by Clara and will refer all my friends and family members to come to Conicilly and without any disrespect to any other people to ask for Clara Henry. More

Steve went above and beyond. I can’t begin to say how easy he made the process. I so appreciate the amazing customer service and he definitely went above and beyond. I am forev I can’t begin to say how easy he made the process. I so appreciate the amazing customer service and he definitely went above and beyond. I am forever a customer of his. More

Great experience, I would recommend this dealership to friends and family for sure. Thank you for providing a positive experience! friends and family for sure. Thank you for providing a positive experience! More

Clara was very helpful in teaching me the operation of my new 2022 Sonata SEL Plus enough where I had referred her to a client of mine. She has confidence and presence about her that exudes confidence which new 2022 Sonata SEL Plus enough where I had referred her to a client of mine. She has confidence and presence about her that exudes confidence which made me comfortable in the knowledge of my car. I will continue to refer friends and family. More

Nicholas Marchegiano was best! !! He is very calm, genuine & polite, understood our requirement and got us what we were looking for. Keep up the nice work and good luck. !! He is very calm, genuine & polite, understood our requirement and got us what we were looking for. Keep up the nice work and good luck. More

Bernard was AMAZING! He jumped in to help and made sure everything was taken care of. His his patience and kindness shine through even if it was just a text message. Hi He jumped in to help and made sure everything was taken care of. His his patience and kindness shine through even if it was just a text message. His smile was welcoming and made everything go smoothly. Please ask for Bernard for any future car needs I will definitely be back to work with Bernard again :) More