Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
101 Reviews of Conicelli Honda - Service Center
Sort by
November 22, 2013
I have been a part of Conicelli Honda since 2003. I keep leasing honda's because of the great sales and service center at this facility. Everyone is very nice and helpful. I own a 2003 honda accord and am leasing honda's because of the great sales and service center at this facility. Everyone is very nice and helpful. I own a 2003 honda accord and am currently leasing a 2012 accord and a 2013 civic. The service department is wonderful. Patty at the front desk is always happy and cheerful and always says hi when I walk in. Steve Smith and Marc (who sits next to steve) are wonderful. I have dealt with Steve since 2003 when i got my first honda. I have only dealt with him when I need service. If Steve is unavailable I work with Marc. They are both extremely friendly and are a joy to work with. Conicelli is very lucky to have these three individuals working as part of there service team I will continue to be a part of Conicelli Honda for a long time. More
by allyabbe
Employees Worked With
steve, marc, and patty in service department
August 29, 2013
Service advisor told oil change charges will be 34.95 but was charged $50, when tried to discuss your service advisor told that I TOOK ADVANTAGE of conicelli and owe them $25 for previous service as well. was charged $50, when tried to discuss your service advisor told that I TOOK ADVANTAGE of conicelli and owe them $25 for previous service as well. PAthetic customer service and service advisor is completely unable to understand what was written on the bill More
by avinishagarwal
Employees Worked With
Steve Smith
August 17, 2012
My name is Leslie and I own a 2009 Honda Civic, which I purchased in February 2012. My salesman, Nate Simon, had told me that there was only a master key for the car, but he would check for a spare or have purchased in February 2012. My salesman, Nate Simon, had told me that there was only a master key for the car, but he would check for a spare or have a new one made for me. I forgot about it for a few months, but reached out to Nate about a week ago to see if it was still an option. He gave me a phone number to call, and Harry in Service made an appointment for me to have the key made, free of charge! I went to Conicelli on Friday, August 17, 2012 to get the new key, and while I was there, asked if I could possibly get an oil change as well. John was the Service Assistant who helped me, and he was EXTREMELY accommodating. It's the second time I've gotten service on my car since February, and I am so pleased with Conicelli, and felt a nice note was warranted. Thanks so much to all! I will absolutely give a good word about Conicelli whenever I get the chance! Leslie Feevish More
by leslie.rifkinfeevish
Employees Worked With
John in Service, Nate Simon
July 09, 2012
Conicelli Honda, Patty Carbo,what a credit she is Conicelli Honda, Patty Carbo,what a credit she is to your organization, personality plus. Friendliness she excells. You have a real ge Conicelli Honda, Patty Carbo,what a credit she is to your organization, personality plus. Friendliness she excells. You have a real gem employee. I deal with people every day, but Patty is the best. Thanks, Robert P. Tozzi More
by andorra
Employees Worked With
Patty Carbo Cashier/Receptionst
April 13, 2012
Brought my vehicle for its service at an appointed date and time. Arrived 15 minutes earlier but nevertheless was attended to right away. Reviewed the items that were agreed to be done including the pric and time. Arrived 15 minutes earlier but nevertheless was attended to right away. Reviewed the items that were agreed to be done including the price expected to pay. Promised a 90-minute waiting time, but only a little over an hour heard my name on the PA system saying my car's ready. Paid at the cashier's window and off I go. No sweat in dealing with these group of people from the Service Department. Haven't popped the hood of my car yet to check if they really worked on my car, but I fully trust that these people wouldn't risk ruining their reputation just for a shoddy service work, even perhaps their privilege to carry the Honda brand. I recommend the Service Department of Conicelli Honda. More
by HondaDNA128
Employees Worked With
Russell
July 30, 2011
overall sloppy customer service. 1.workshop work takes overall sloppy customer service. 1.workshop work takes twice as long as promised (from 4 day to almost 2 weeks) 2.Lack of communication, requested n overall sloppy customer service. 1.workshop work takes twice as long as promised (from 4 day to almost 2 weeks) 2.Lack of communication, requested notification of car ready for pickup a day early, never did. Called and was transferred to voicemail, left message at 8:30 am, never got return call until I called again at 3:30 pm 3. Supposed the car is detailed after the work, there is dirty hand print on the leather seat, and multiple areas with adhesives that used during repair left on the car. 4. Requested state inspection. They added on oil change without my authorization. They did address these issues when I complained. Which they offered a free detail and free oil changes. Nonetheless, lost my trust with these guys. I feel they are not on top of their job, and disdonestly added on service if you dont carefully read your bill. More
by wenyin.shi
Employees Worked With
Mare
June 24, 2011
I had four tires replaced in my 2008 Honda CRV. They replaced a broken sensor which cleared the TPMS indicator light. I got the best price in town and the service was excellent. replaced a broken sensor which cleared the TPMS indicator light. I got the best price in town and the service was excellent. More
by mminhaj
Employees Worked With
Frank Boyle, Russ Hauer
October 29, 2010
I have an incredibly demanding job with hours that make finding time to service my ancient car almost impossible. Conicelli Honda has consistently made an impressive effort to accommodate me on short noti finding time to service my ancient car almost impossible. Conicelli Honda has consistently made an impressive effort to accommodate me on short notice even with my restrictive schedule. Furthermore, their staff are incredibly friendly and helpful, particularly Brent Miner. I actually have an Acura, not a Honda, but I now only take my car to Conicelli Honda because I have never had such outstanding service from any Acura dealership. More
by oksi
February 23, 2010
I needed to get my vehicle inspected, from the time I walked through the door I had nothing but a pleasant experience. I first went to the front desk and spoke with Patty, who directed me to the team tha walked through the door I had nothing but a pleasant experience. I first went to the front desk and spoke with Patty, who directed me to the team that would be servicing my CR-V, Patty was very helpful and gave excellent cutomer service. I then spoke with Chris who took my information. I dropped my car off in the morning and it was done by the afternoon, just like they said it would be. Chris called and said my car was ready and explain what was done. I picked up my car, Patty checked me out, gave me my keys and directed me to my car. Thank You Patty and Chris for doing a great job and making my visit to Conicelli a pleasant one. More
by nbarber
Employees Worked With
Patty and Chris
February 19, 2010
My car was recently hit in a parking lot, and I also needed some brake work done. The service professionals at Conicelli Honda gave me great service and had me out of there in record time. I really appr needed some brake work done. The service professionals at Conicelli Honda gave me great service and had me out of there in record time. I really appreciate how kind they were; it made a frustrating situation a lot easier to deal with. Thanks so much, Brent and Steve! More
by bethmiz
Employees Worked With
Brent and Steve
