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Conicelli Honda - Service Center

Conshohocken, PA

4.2
101 Reviews

101 Reviews of Conicelli Honda - Service Center

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February 20, 2014

Whenever I go to the shop for service, I am greeted by one of the most friendly person. She is always bubbly and greets you with a smile. Patty Carbo is always apologetic because I am having issues wit More

by Patricia129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Carbo
Feb 26, 2014 -

Conicelli Honda responded

Patty Carbo and Gene Goghlan are two amazing assests to our company and a true pleasure to work with each day. We do know how important they are and how fantastic Patty is. Thank you for your kind words. -Lori Conicelli Hammond

February 03, 2014

I just stopped in to get my car serviced the other day, and they were wonderful! I was in and out super quick getting a new battery, Mark was extremely nice, and Patty is always a delight! Frank the manage More

by DHurley76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty, Mark and Frank
Feb 26, 2014 -

Conicelli Honda responded

When you get your car serviced there is no reason why it sound be an all day experience. Here at Conicelli we try to make sure that our customers experience exceptional service and in a timely manner. Thank you for your kind words about Mark, Patty, and Frank and I hope we can continue to help you in the future. -Lori Conicelli Hammond

January 13, 2014

For over 10 years now I been taking my vehicle to this dealership for it's required service and maintenance. On most occasions I have been blessed to have had Steven D. Smith as the service personnel thro More

by neitagayle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven D. Smith
Jan 17, 2014 -

Conicelli Honda responded

Ten years is a long time to be coming to our dealership! I thank you so much for your loyalty and dedication to our autoplex. Thank you also for taking the time to write this review Steven D Smith is an amazing asset to our service center and I’m glad that he treats you so well. Sincerely, Lori Conicelli Hammond.

December 27, 2013

have had my 2013 Honda Accord lease for a year as of December 2013. I have been serviced here at least 3 times with every time being horrible. Every time I have been here, the service center has me wait More

by tleos1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Russell
Jan 02, 2014 -

Conicelli Honda responded

I'm very sorry for your experiences and we want to get to the bottom of these issues and help to make your experiences at our dealership turn around. If you could please give Frank a call at (610) 828-1400 extension 2860 or if you would like a manager please remain on the line at that number for the receptionist. We would like to figure this out with your help and start your New Year off in a better direction. -Lori Conicelli Hammond.

December 11, 2013

John Rooney is always ready to provide service for my car, with car history at his finger tips. Patty greets me by name and is friendly and professional. Overall a great dealership with which to do bu More

by SusanLeon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Carbo and John Rooney
Jan 01, 2014 -

Conicelli Honda responded

We strive to always have a welcoming, friendly, and professional environment at our dealership. Thank you for continuing to do business with us and for taking the time to review our service center. Have a wonderful and safe New Year. –Lori Conicelli Hammond.

December 11, 2013

I have brought my car to Conicelli Honda Service for over the past 6 years. My experience has always been very good. However, I need to mention my last service experience as it has raised the bar with my e More

by ljmcilvaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Varallo
Jan 01, 2014 -

Conicelli Honda responded

Six years is a long time to be coming to our dealership and we thank you for your continued service and loyalty. No matter how long a person has been visiting our dealership we always want to impress them and raise the bar with my expectations as you stated. We always do our utmost to be courteous and professional and make sure that everyone leaves feeling happier then when they entered our showroom and in a timely fashion, like yourself. I hope you have a wonderful New Year and we look forward to helping you more in the future. –Lori Conicelli Hammond.

December 04, 2013

excellent service by listed employees above.They all are assets to the company..I will come back because of them..Thank You very much..I would hope some one would read this and inform these employees how va More

by biscuit4545
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney,Patty Carbo,Tim, Jon Hafft
Dec 05, 2013 -

Conicelli Honda responded

Thank you for writing this review of our car dealership I will absolutely inform those employees about how wonderful they are and of your kind words. Thank you again and we look forward to helping you again in the future. –Lori Conicelli Hammond.

November 28, 2013

As the owner of 2 Honda vehicles, I have had the opportunity to bring them in for service at Conicelli Honda. Wonderful help from sales associate Arlene Lapin, as well as the expert advice and care More

by mikedadgreta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Carbo
Dec 05, 2013 -

Conicelli Honda responded

It seems that at every part of our Autoplex you were able to experience how, here, we try to make every customer that walks through our doors, feel like part of the family. From our receptionist to our sales staff and our service technicians we always strive to make sure everyone has a pleasant experience like you. Our staff is always friendly, polite, and warm just like you said Patty down at Conicelli Honda Service Center was to you. I’m sure she will appreciate your kind words about her. Thank you again for this amazing review and we look forward to helping you more in the future. –Lori Conicelli Hammond.

November 23, 2013

recently purchased a 2014 Honda Accord a great experience dealing with the sales department had 1 small issue with my remote start i called FRANK BOYLE in service and he took care of it immediately More

by HONDA4802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 05, 2013 -

Conicelli Honda responded

I am glad to read that you had such a great experience and that Frank Boyle was able to fix your issue in a timely mannor. If we can help you again in the future please let us know. -Lori Conicelli Hammond.

November 23, 2013

The staff at Conicelli Honda are always pleasant and helpful. They go the extra mile to make it a positive experience. Chris and Patty Carbo are especially pleasant to interact with More

by JPVilleco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Carbo; Chris
Dec 05, 2013 -

Conicelli Honda responded

Thank you for writing this review, as you said we always try to go the extra mile for every person that comes to our dealership and make them feel like part of the Conicelli family. -Lori Conicelli Hammond.

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