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Conicelli Honda - Service Center

Conshohocken, PA

4.2
101 Reviews

101 Reviews of Conicelli Honda - Service Center

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May 06, 2022

This place lies to their clients, there express service is a joke, there is no express service available there, you have to make an appointment to get the express service done, unless you are willing to gi More

by Darren12211979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The Morning service Manager
May 06, 2022 -

Conicelli Honda responded

Thank you for your review, and your feedback. We appreciate you sharing your experience. We will be sharing this with our Honda Service Manager, Joe Saxon. Please give him a call at 610-828-1400 ext 2860. When did you have your appointment? - Conicelli Service BDC

April 03, 2022

Detail service just mediocre. Found used napkin and food crumbs in the back seat cup holder. Also cobwebs in the shifter. This was AFTER my new purchase was sent to be detailed. W More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Apr 04, 2022 -

Conicelli Honda responded

Thank you for your review! We will be sure to share this with both our Honda Service Manager, Joe Saxon, and Honda General Sales Manager Mark Hammond. Please give us a call at 610-828-1400. Mark Hammond is at extension 2801, and Joe Saxon is at extension 2860. We would like the opportunity to hear about your experience. - Patrick R, Conicelli Service BDC Director.

March 06, 2022

Monica was extremely pleasant and helpful. I never felt pressured and I’m still extremely happy with my experience and purchase. More

by Jimmyldavis1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Novelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Peer
Mar 07, 2022 -

Conicelli Honda responded

Many thanks for this five star review. We greatly appreciate your business. Paula D. Customer Relations

February 25, 2022

Very responsive, researched my issue and addressed accordingly. Shuttle service was friendly and efficient. Recommend this dealership. More

by Carlos.frandsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Saxon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Smith
Feb 28, 2022 -

Conicelli Honda responded

Thanks so much for this great review and kind words. We appreciate your business! Paula D., Customer Relations

January 28, 2022

Very courteous and professional as always, thanks Steve Smith. Kept his word and had my HRV back to me within an hour! More

by Eddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Smith
Jan 31, 2022 -

Conicelli Honda responded

Thanks so much for the kind words and 5-star review. We appreciate your business. Paula D., Customer Relations

Jan 31, 2022 -

Eddie responded

Well deserved, no problem.

November 03, 2021

I was treated professionally and with respect from my initial phone call to schedule an appointment until I received the friendly informative phone call letting me know my car was ready to be picked up More

by ksg9954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Conicelli Honda responded

Thank you for taking the time to share your positive service experience! We appreciate your business. Courtney A.

October 19, 2021

From the Manager Mark to the completion of the service was quicker than even they expected. In short, great service. More

by mybandylasts4evr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Glenn
Oct 20, 2021 -

Conicelli Honda responded

Many thanks for choosing Conicelli Honda to maintain your vehicle's performance. We appreciate your business. Paula D., Customer Relations

September 03, 2020

Very disappointed with my last service. I have taken my car a few times but this was different. I needed to get a faulty battery tested and they told me to come back with the car because I receipt wouldn't More

by volleyliz36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Ramal
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

Conicelli Honda responded

I apologize for your recent Honda service visit with our dealership. I've shared your concerns with our Service Manager, Joe Saxon. Could you take a moment and contact him @ 610-828-1400 x 2860. He would like to address these issues for you. Paula DiGiacomo, Customer Relations, pdigiacomo@conicelli.com

February 18, 2020

I took my car to the dealer yesterday Without an appointment when I discovered my brake lights weren't working. They fit me in and provided top notch service as they always do. Highly recommend for More

by Rico Simon
Recommend Dealer
Yes
Employees Worked With
Rick? In Service Department, Patty Carbo
Feb 19, 2020 -

Conicelli Honda responded

Thank you Rico for sharing your recent experience with our Honda Service Dept. We appreciate your business. Paula DiGiacomo, Customer Relations

September 03, 2019

Excellent customer service Upon ordering odyssey roof moldings, I missed additional items needed. I immediately messaged customer service . I am very happy they took immediate More

by Rico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Kahn
Sep 05, 2019 -

Conicelli Honda responded

Many thanks for this great review. We appreciate your business and look forward to assisting you any time in the future! Paula DiGiacomo, Customer Relations