Conicelli Honda - Service Center

Very professional and friendly staff! ! I've been going to Conicelli Honda for years. All of my car purchases since 1990 have been bought from Conicelli. Their Honda service department ! I've been going to Conicelli Honda for years. All of my car purchases since 1990 have been bought from Conicelli. Their Honda service department is excellent! I would highly recommend them to anyone! More

Employee Darnell Geathers is fantastic; compassionate and always 'to the rescue' when needed; true champion. always 'to the rescue' when needed; true champion. More

Title: Disappointed with Conecelli Honda Service and Unprofessional Customer Service My recent experience with Conecelli Honda's service department was not only disappointing but also highlighted sig Unprofessional Customer Service My recent experience with Conecelli Honda's service department was not only disappointing but also highlighted significant shortcomings in their customer service practices. Having purchased a car from their dealership, I expected a seamless and professional service experience, but unfortunately, that was far from the reality. Upon arriving for my scheduled appointment, I was met with unprofessionalism at the customer service counter. The representative seemed disorganized and unable to locate my information in their system, despite the appointment being scheduled in advance and my details surely being on file as a recent customer. Instead of efficiently accessing my information, I was asked to provide unnecessary documentation such as insurance and registration, which felt like an unnecessary inconvenience considering my purchase history with the company. This lack of attention to detail and disregard for customer satisfaction was deeply concerning. As someone who had already invested in a vehicle from Conecelli Honda, I expected a higher level of service and professionalism. However, the experience at the customer service counter only served to undermine my confidence in the dealership's ability to prioritize customer care. Furthermore, the issues didn't end there. After informing him that the valet took the car with my information, The Customer service representative proceeded from behind the counter and rudely told the young men to go get the car. All I wanted to do was drop my car off early so that I could get work. However, there was still a delay in processing my appointment, leaving me waiting for an unacceptable amount of time and causing me to be late for work. This level of disorganization and inefficiency reflects poorly on Conecelli Honda's commitment to customer service and detracts from the overall experience of dealing with the dealership. In conclusion, my experience with Conecelli Honda's service department was marred by unprofessionalism, disorganization, and a lack of respect for customer convenience. As someone who chose to purchase a vehicle from their dealership, I expected better treatment and a smoother service process. Unfortunately, my experience fell far short of these expectations, and I would caution others against relying on Conecelli Honda for their automotive service needs. More

Our household is a Honda household. Conicelli is the best Honda dealership in the Philly metro area. Not just for sales, but for trusted service. Everyone says they take care of custome Conicelli is the best Honda dealership in the Philly metro area. Not just for sales, but for trusted service. Everyone says they take care of customers. Conicelli definitely does. More

This dealership is wonderful service was great fhe workers were very nice and friendly friendly workers were very nice and friendly friendly More

I had brought my car into the service department for idle start and stop to be fixed. I waited all day for them to bring me a piece of paper that explained how the system worked. I know how the system works. start and stop to be fixed. I waited all day for them to bring me a piece of paper that explained how the system worked. I know how the system works. They never fixed it and I have another month for an appointment to bring it back in for them to run a diagnostic on my car. More

Always great, quick vehicle turnaround and willing to work with you. Best concierge service. Will always bring my vehicle here. work with you. Best concierge service. Will always bring my vehicle here. More

i had a bad experience trying to make an appointment for service at Conicelli Honda. the next day I spoke to Joe Saxton while waiting for my car to be done. Helped push up the wait time for me. Thank you service at Conicelli Honda. the next day I spoke to Joe Saxton while waiting for my car to be done. Helped push up the wait time for me. Thank you More

I took my crv to the service department for maintenance and the employees their are poilte and professional. I can tell they take good pride in the work they do. I was happy with my time their. and the employees their are poilte and professional. I can tell they take good pride in the work they do. I was happy with my time their. More