Confidence Ford of Norman - Service Center

5 star service 5 stars for service. Fluid for transmission too expensive Otherwise, great service, friendly, quick, easy to deal with. Been doing business there f 5 stars for service. Fluid for transmission too expensive Otherwise, great service, friendly, quick, easy to deal with. Been doing business there for years. Will continue. Joanipper@yahoo.com More

Service was completed professionally and on time. Arrived at my appointment time that I scheduled on-line the night before. Rick Dougherty met me as I exited my car. The service that I had scheduled w Arrived at my appointment time that I scheduled on-line the night before. Rick Dougherty met me as I exited my car. The service that I had scheduled when I made the appointment was explained thoroughly and I was given an estimate that was close to my final bill. Work was performed in the time frame that Rick said it would be completed. Car is running great. This is our family's 12 car purchased from Reynolds and I have most of my scheduled servicing performed here. Rick is always very helpful and professional. More

Service I brought my truck in for service and the service associate, Tammy was very rude from the beginning. Not to mention having a bad attitude, I was also I brought my truck in for service and the service associate, Tammy was very rude from the beginning. Not to mention having a bad attitude, I was also ripped off by the final price I paid for the service. More

Slow to complete I experienced a long period of time in obtaining and installing a door latch on my Edge. To be fair about the situation there may have been condition I experienced a long period of time in obtaining and installing a door latch on my Edge. To be fair about the situation there may have been conditions that I am not aware of. Perhaps there is inadequate number of staff in the shop to handle the workload. Then of course there is a question on the availability of factory parts. I know that a dealership would not have the space or finances to support a larger inventory so there must be a warehouse not too distant that replacement parts may be obtained within hours. In the spirit of fairness I will give Reynolds Ford another opportunity to prove themselves. Charles More

transmission service/oil change I have used Reynolds service department for years. Quick friendly service!! Even on Saturdays! ! I'm not so keen on their sales department, but you c I have used Reynolds service department for years. Quick friendly service!! Even on Saturdays! ! I'm not so keen on their sales department, but you can't beat their service department! ! You can even request the same mechanic to do the work each time. More

Loyal customer I have bought 3 vehicles from this dealership and each of them have been serviced there. I am always thrilled with the service, the work and the cust I have bought 3 vehicles from this dealership and each of them have been serviced there. I am always thrilled with the service, the work and the customer service provided. More

service My car was serviced quickly and with a shuttle service too. Very good location. But sometimes the service prices can be high. Reynolds Ford is also a My car was serviced quickly and with a shuttle service too. Very good location. But sometimes the service prices can be high. Reynolds Ford is also a good place to purchase a car. More

excellent experience I gave this rating because it is an honest one. I have always been pleased with Reynolds Dealership. If there was a problem in the past after I got ho I gave this rating because it is an honest one. I have always been pleased with Reynolds Dealership. If there was a problem in the past after I got home, I knew I could call and they would make it right. More

Repair The service department did an excellent jod getting my Ford Edge in for repair and the repairman got it done quickly. Service representative Rick Dou The service department did an excellent jod getting my Ford Edge in for repair and the repairman got it done quickly. Service representative Rick Dougherty was very helpful and professional. My only complaint is with Ford. This is the second time this switch/sensor has been replaced within 29,000 miles and there is a shortage of the parts in the inventory. This appears to be a fleetwide problem that Ford should have taken responsibility for. I like the car and will probably have to get the part replaced a couple more times before I replace the car. Very disappointed in that aspect. More

Service for recall of taillight problem Very friendly and knowledgeable person. Speedy repair today. I have bought several autos there and always pleased. The great service keeps me coming Very friendly and knowledgeable person. Speedy repair today. I have bought several autos there and always pleased. The great service keeps me coming back to the dealer. More