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Confidence Ford of Norman - Service Center

Norman, OK

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110 Reviews

110 Reviews of Confidence Ford of Norman - Service Center

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September 05, 2017

Tammy is the best Per last 7 years & 3 vehicles Tammy is knowledgeable on problems that can.be covered with warranty & that is a huge advantage in service depts. More

by Don H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Tammy Barrett, Manny Lopez
Sep 05, 2017 -

Confidence Ford of Norman responded

Thank you for taking the time to write this review Don and for sharing your experience. Your feedback is very important to us. We agree with you - Tammy is a huge asset to our team. She strives hard to provide our customers the level of service they expect and deserve. We appreciate you and your business very much and look forward to servicing you again in the near future. Mike Lang - General Manager

July 12, 2017

Oil Change They always get me in on time and out within 1 hour. Bryan Beninger is always friendly and professional. I will come back again when I need service. More

by Frank Canary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Beninger
Jul 12, 2017 -

Confidence Ford of Norman responded

Frank, thank you for your business we are very happy to serve you. Let us know if you need anything else. Best Wishes - Mike Lang General Manager

June 14, 2017

very happy with my service my appointment time was kept, my truck breaks were fixed quick and most of all, my truck worked great when driving home..Thank you, Brandon. At check More

by wendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Johns
Jun 14, 2017 -

Confidence Ford of Norman responded

Wendy, we are very glad to deliver the experience and service you deserve and that is the best. Please let us know if you need anything else. Best Wishes - Mike Lang General Manager

June 08, 2017

service review I called about a problem that was rendering my vehicle unusable. I received rapid service when I delivered my car. a full point review was done. not o More

by robin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Beninger
Jun 09, 2017 -

Confidence Ford of Norman responded

Robin, we are glad to help anytime. Thank you for taking the time to write this review and thank you for your business. Please let us know if you need anything else. Best Wishes - Mike Lang General Manager

May 26, 2017

Super quick oil change Went in about 8:15a, out at 8:50a. 35 minutes for the Works oil change. I'll keep going back and the $39.99 price is nice. More

by G$
Recommend Dealer
Yes
Employees Worked With
Josh Feltner
May 29, 2017 -

Confidence Ford of Norman responded

We are glad to deliver quick dependable service at low rates. Thank you for your business, we look forward to seeing you in the future. Best Wishes - Mike Lang General Manager

May 10, 2017

Great service Bought a certified used car about three months ago. A small problem arose that was still covered under warranty. The issue was resolved quickly. Very More

by Beverlywhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Dougherty
May 15, 2017 -

Confidence Ford of Norman responded

Beverly, thank you for choosing us for your vehicle purchase. We are very happy to help you with the service of your vehicle and if you have any questions, feel free to call. Thank you again for your business and for this review. Best Wishes - Mike Lang General Manager

May 02, 2017

Repairs Good Job. Done timely. Needed a new battery and requested a quote to repair a mirror on the driver side. Work was finished when promised. More

by Nate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Beninger
May 02, 2017 -

Confidence Ford of Norman responded

Nate, thank you so much for taking the time to write a review and sharing your experience with us. We take your business very seriously and strive hard to deliver the level of service you expect and deserve. I'm glad we didn't let you down! We hope to see you again in the near future. Best Wishes - Mike Lang General Manager

April 26, 2017

Fast and courteous service! I was driving in from Georgia and realized I have a steering wheel issue. I called Bryan and explained my concerns. He got me in first thing Monday an More

by Cnickelsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Beninger
Apr 26, 2017 -

Confidence Ford of Norman responded

We are very happy to help. Thank you for choosing our dealership for your vehicle repair needs. Enjoy your visit to Oklahoma and if you are ever visiting again, make sure you stop by. Best Wishes - Mike Lang General Manager

March 22, 2017

Excellent All the employees were friendly and service was prompt. I would recommend Reynolds Ford to anyone. I was met by an employee as soon as I drove up. I w More

by crobinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Dougherty
Mar 22, 2017 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. I'm glad you were pleased with the level of service our service department was able to deliver. We appreciate you and your business very much and look forward to servicing you again in the near future. Best Wishes - Mike Lang General Manager

February 21, 2017

Excellent Called in to tell them I was running late . Rick was very friendly on the phone . Once I arrived Rick remembered he spoke to me on the phone . Excelle More

by Reynolds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Dougherty
Feb 22, 2017 -

Confidence Ford of Norman responded

We know time is important and we are glad it shows. Rick and the team are here to help! Thank you for taking time to write this review and thank you for your business. Best Wishes - Mike Lang General Manager