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Confidence Ford of Norman - Service Center

Norman, OK

3.6
113 Reviews

113 Reviews of Confidence Ford of Norman - Service Center

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October 07, 2017

First time customer that would recommend I didn’t have an appointment, but they got me in right away. Service was very efficient, friendly, professional, & fast! Clean restrooms, popcorn, & d More

by Flex Momma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All employees I encountered were very friendly and made sure I was being taken care of , Rick Dougherty
Oct 09, 2017 -

Confidence Ford of Norman responded

Thank you for your feedback, we very much appreciate you. We know the importance of time and that is why we work hard to deliver a great experience, quickly while saving on the cost. We look forward to seeing you again in the future! Thank you - Best Wishes - Mike Lang GM

September 22, 2017

Oil change Fastest oil change every and the staff is always pleasant and notable of services they have to offer. Wouldn't think of taking my car anywhere else More

by Kaye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Barrett, Enrique Villagran
Sep 25, 2017 -

Confidence Ford of Norman responded

Kaye, thank you for taking the time to give us this review. It's always our goal to make each visit in service quick and smooth. I am glad to hear we are succeeding. Thank you again for this review and for your continued business. Best Wishes - Mike Lang GM

September 14, 2017

Fast Service Rick was able to work me in as a walk in and I was pleased with the fast turn around. Rick was nice guy. Thanks More

by Glen45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Dougherty
Sep 15, 2017 -

Confidence Ford of Norman responded

Glen, thank you for taking the time to give us this review. Rick and the team are alway pleased to deliver quick and smooth customer service. Please let us know if you need anything else. Best Wishes - Mike Lang GM

September 05, 2017

Tammy is the best Per last 7 years & 3 vehicles Tammy is knowledgeable on problems that can.be covered with warranty & that is a huge advantage in service depts. More

by Don H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Tammy Barrett, Manny Lopez
Sep 05, 2017 -

Confidence Ford of Norman responded

Thank you for taking the time to write this review Don and for sharing your experience. Your feedback is very important to us. We agree with you - Tammy is a huge asset to our team. She strives hard to provide our customers the level of service they expect and deserve. We appreciate you and your business very much and look forward to servicing you again in the near future. Mike Lang - General Manager

July 12, 2017

Oil Change They always get me in on time and out within 1 hour. Bryan Beninger is always friendly and professional. I will come back again when I need service. More

by Frank Canary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Beninger
Jul 12, 2017 -

Confidence Ford of Norman responded

Frank, thank you for your business we are very happy to serve you. Let us know if you need anything else. Best Wishes - Mike Lang General Manager

June 14, 2017

very happy with my service my appointment time was kept, my truck breaks were fixed quick and most of all, my truck worked great when driving home..Thank you, Brandon. At check More

by wendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Johns
Jun 14, 2017 -

Confidence Ford of Norman responded

Wendy, we are very glad to deliver the experience and service you deserve and that is the best. Please let us know if you need anything else. Best Wishes - Mike Lang General Manager

June 08, 2017

service review I called about a problem that was rendering my vehicle unusable. I received rapid service when I delivered my car. a full point review was done. not o More

by robin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Beninger
Jun 09, 2017 -

Confidence Ford of Norman responded

Robin, we are glad to help anytime. Thank you for taking the time to write this review and thank you for your business. Please let us know if you need anything else. Best Wishes - Mike Lang General Manager

May 26, 2017

Super quick oil change Went in about 8:15a, out at 8:50a. 35 minutes for the Works oil change. I'll keep going back and the $39.99 price is nice. More

by G$
Recommend Dealer
Yes
Employees Worked With
Josh Feltner
May 29, 2017 -

Confidence Ford of Norman responded

We are glad to deliver quick dependable service at low rates. Thank you for your business, we look forward to seeing you in the future. Best Wishes - Mike Lang General Manager

May 10, 2017

Great service Bought a certified used car about three months ago. A small problem arose that was still covered under warranty. The issue was resolved quickly. Very More

by Beverlywhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Dougherty
May 15, 2017 -

Confidence Ford of Norman responded

Beverly, thank you for choosing us for your vehicle purchase. We are very happy to help you with the service of your vehicle and if you have any questions, feel free to call. Thank you again for your business and for this review. Best Wishes - Mike Lang General Manager

May 02, 2017

Repairs Good Job. Done timely. Needed a new battery and requested a quote to repair a mirror on the driver side. Work was finished when promised. More

by Nate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Beninger
May 02, 2017 -

Confidence Ford of Norman responded

Nate, thank you so much for taking the time to write a review and sharing your experience with us. We take your business very seriously and strive hard to deliver the level of service you expect and deserve. I'm glad we didn't let you down! We hope to see you again in the near future. Best Wishes - Mike Lang General Manager