Confidence Ford of Norman

Battery Went there with out appointment truck went right to electrical shop was hecked out new battery installed on my way in one hour thank you Went there with out appointment truck went right to electrical shop was hecked out new battery installed on my way in one hour thank you More

Service Bryan always takes great care of us and our trucks! He is very friendly and listens to any concerns we have regarding our vehicles. I would definitely Bryan always takes great care of us and our trucks! He is very friendly and listens to any concerns we have regarding our vehicles. I would definitely recommend Bryan to my friends and family! More

Oil Change The online scheduling is easy. Service advisors are friendly. Frustrated that I heard that Ford has constant issues with the door sensors on the Edg The online scheduling is easy. Service advisors are friendly. Frustrated that I heard that Ford has constant issues with the door sensors on the Edge and that I would have to fork over couple hundred bucks to diagnose the issue. More

Franco DelCastillo ripped us off Mr DelCastillo told us we had to buy gap insurance as a requirement to get loan & an extended warranty to get lower rate on a used car loan. Credit U Mr DelCastillo told us we had to buy gap insurance as a requirement to get loan & an extended warranty to get lower rate on a used car loan. Credit Union used has told us that rates are set by year of car. We feel that while Mr DelCastillo did get us a loan he took advantage of us. He had us come back to dealership several times and over all we feel he acted like a typical used car salesman... More

Great Expirence I was in the market for an explorer and had a wonderful experience at Reynolds. They went out of their way to find the exact model and color I wanted I was in the market for an explorer and had a wonderful experience at Reynolds. They went out of their way to find the exact model and color I wanted and get it here in a timely manner. Thank you. More

Mustang Purchase I went to Reynolds Ford to look at 2015 Mustang GTs. I was looking around when Rick approached me and I asked him if I could look inside one of the c I went to Reynolds Ford to look at 2015 Mustang GTs. I was looking around when Rick approached me and I asked him if I could look inside one of the cars (which I ended up buying). He wasn't pushy at all and I would have to say very patient with all my questions. I was given the trade in value I was looking for and a good percentage rate for financing that allowed my payment to be within my means. All in all a good experience. More

Looking at a new F250 King Ranch Good relaxed experience. Tim was very knowledgeable about the vehicle I was looking for and located one immediately. I will certainly come to Reynolds Good relaxed experience. Tim was very knowledgeable about the vehicle I was looking for and located one immediately. I will certainly come to Reynolds when I am ready to trade. More

Dealer of choice Reynolds of Norman has been my dealer of choice since 2000. I have had nothing but good experiences with all the departments of this dealership. The Reynolds of Norman has been my dealer of choice since 2000. I have had nothing but good experiences with all the departments of this dealership. The people are friendly and helpful. More

Great Customer Service A few Hiccups but overall they were Great, they honored a quote that was given to me over the Phone that someone wouldn't acknowledge they gave me. Th A few Hiccups but overall they were Great, they honored a quote that was given to me over the Phone that someone wouldn't acknowledge they gave me. They put me in a loaner great truck and proceeded to complete installation of Perimeter Alarm for My F150 Truck. Rick Dougherty was very helpful and courteous and called when it was taking a little longer than expected. Troy Lamb ordered in the Perimeter Alarm and gave me a slight discount when it didn't arrive as expected. He was very nice and quite helpful. Followed up with the salesman that I purchased truck from and he was very helpful as well, very nice and attentive. I would recommend them again. Initial purchase was a little long because of me but they got me financed and I left with truck same day, they did have problems clearing title but I received no penalty because it f it. More

First car Jason was fun and very helpful glad he was our salesman for my son Jonathans first car. I'll be back next year for my next sons car hopefully Jason is Jason was fun and very helpful glad he was our salesman for my son Jonathans first car. I'll be back next year for my next sons car hopefully Jason is our salesman again. More