Confidence Ford of Norman

Awesome Experience They were friendly and the service was fast and they got us in th vehicle that we wanted with no problems. Best dealership I've ever dealt with. They were friendly and the service was fast and they got us in th vehicle that we wanted with no problems. Best dealership I've ever dealt with. More

Very good Rick was very good at meeting our needs . I would do business with him in the future had a good selection and very professional it was great Rick was very good at meeting our needs . I would do business with him in the future had a good selection and very professional it was great More

Sales and service After an excellent purchase experience, I needed some service work performed to make my used vehicle just the way I wanted it. I contacted Rick, who p After an excellent purchase experience, I needed some service work performed to make my used vehicle just the way I wanted it. I contacted Rick, who promptly booked my appointment. The work was done on time and at the agreed price. I am very happy with my experience at Reynolds. More

People friendly Great place to take any vehicle, I have taken other vehicles other than Ford products to this service dept and they are knowledgable on those models Great place to take any vehicle, I have taken other vehicles other than Ford products to this service dept and they are knowledgable on those models More

Pleasant experience Very pleasant service staff always eager to help. Sales stAff are the same but sometimes not very knowledgeable of the product. Older sales people are Very pleasant service staff always eager to help. Sales stAff are the same but sometimes not very knowledgeable of the product. Older sales people are more so. Not a problem to me all young people have to learn and they are all very friendly. More

warranty work Tho the warranty work was minor it was met with friendliness and professional attitude. The work was performed cleanly and expediently. They have alwa Tho the warranty work was minor it was met with friendliness and professional attitude. The work was performed cleanly and expediently. They have always been this way in all my dealings wit them More

Good service Overall experience was excellent. Have been doing bussiness for years and will be back. Everyone was courteous and very helpful. Rick was very help Overall experience was excellent. Have been doing bussiness for years and will be back. Everyone was courteous and very helpful. Rick was very helpful with what needed to be done to my vehicle. I am very confident that Reynolds will do the job right. That is why I can always count on Reynolds for all of my vehicles repairs. More

Battery Went there with out appointment truck went right to electrical shop was hecked out new battery installed on my way in one hour thank you Went there with out appointment truck went right to electrical shop was hecked out new battery installed on my way in one hour thank you More

Oil Change The online scheduling is easy. Service advisors are friendly. Frustrated that I heard that Ford has constant issues with the door sensors on the Edg The online scheduling is easy. Service advisors are friendly. Frustrated that I heard that Ford has constant issues with the door sensors on the Edge and that I would have to fork over couple hundred bucks to diagnose the issue. More