Confidence Ford of Norman
Norman, OK
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courteous, friendly Courteous, friendly, knowledgeable sales and finance people. Went above expectations on all aspects of deal. Will go back to dealership again. Levi, M Courteous, friendly, knowledgeable sales and finance people. Went above expectations on all aspects of deal. Will go back to dealership again. Levi, Mat and Eric were very helpful with no pressure sell. Ed in finance also went above and beyond helping us get the best financing offered. Very satisfied with these representatives of Reynolds dealership. More
Loyal customer I have bought 3 vehicles from this dealership and each of them have been serviced there. I am always thrilled with the service, the work and the cust I have bought 3 vehicles from this dealership and each of them have been serviced there. I am always thrilled with the service, the work and the customer service provided. More
service My car was serviced quickly and with a shuttle service too. Very good location. But sometimes the service prices can be high. Reynolds Ford is also a My car was serviced quickly and with a shuttle service too. Very good location. But sometimes the service prices can be high. Reynolds Ford is also a good place to purchase a car. More
Best place to buy a car!!!!!! We were made to feel welcome. We were treated very well. We could trust our salesman Joseph Wood therefore we could trust dealer!! Best experience we We were made to feel welcome. We were treated very well. We could trust our salesman Joseph Wood therefore we could trust dealer!! Best experience we have had buying a car. More
excellent experience I gave this rating because it is an honest one. I have always been pleased with Reynolds Dealership. If there was a problem in the past after I got ho I gave this rating because it is an honest one. I have always been pleased with Reynolds Dealership. If there was a problem in the past after I got home, I knew I could call and they would make it right. More
Repair The service department did an excellent jod getting my Ford Edge in for repair and the repairman got it done quickly. Service representative Rick Dou The service department did an excellent jod getting my Ford Edge in for repair and the repairman got it done quickly. Service representative Rick Dougherty was very helpful and professional. My only complaint is with Ford. This is the second time this switch/sensor has been replaced within 29,000 miles and there is a shortage of the parts in the inventory. This appears to be a fleetwide problem that Ford should have taken responsibility for. I like the car and will probably have to get the part replaced a couple more times before I replace the car. Very disappointed in that aspect. More
No pressure Salespeople were very knowledgeable and polite. Very helpful, but not pushy, which I hate. Bridgette Beavers went out of her way to get me a good deal Salespeople were very knowledgeable and polite. Very helpful, but not pushy, which I hate. Bridgette Beavers went out of her way to get me a good deal on an extra key, which I appreciated very much. More
it was great dave clutter is the best salesman there is he is very good and the whole team is great ed rider was the best and very professional the best dave clutter is the best salesman there is he is very good and the whole team is great ed rider was the best and very professional the best More
Jason Stuart did everything he could! My need was for a "fleet" van although I just needed one. It took 4 weeks to get it, but Jason Stuart got it done! Very pleased. My need was for a "fleet" van although I just needed one. It took 4 weeks to get it, but Jason Stuart got it done! Very pleased. More
Service for recall of taillight problem Very friendly and knowledgeable person. Speedy repair today. I have bought several autos there and always pleased. The great service keeps me coming Very friendly and knowledgeable person. Speedy repair today. I have bought several autos there and always pleased. The great service keeps me coming back to the dealer. More